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Riverhead Bay Subaru
Riverhead, NY
146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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146 Reviews of Riverhead Bay Subaru
April 22, 2014
Unethical Service Center I dropped my car off for routine service and received a call from them that I needed front and back rotors and brake pads. I was skepitcal because I n I dropped my car off for routine service and received a call from them that I needed front and back rotors and brake pads. I was skepitcal because I never heard anything coming from my brakes when I used them. Despite this I gave them the go ahead to repair the back brakes only. After they repaired the back brakes I checked out their price with other Subaru dealers and their price was $50.00 more expensive than the next most expensive dealer. When it was time for my next service I brought my car in to a different Subaru service center. When I picked up my car they mentioned nothing about the front brakes. I specifically asked them if they needed service and they told me the front brakes are fine. They pointed out to me on their list of their routine inspection of the car (that they gave to me) that they wrote that the front brake pads should be changed in about another 3,000-6,000 miles and that the front rotors are is excellent condition. I obviously will never go back to Riverhead Bay Subaru despite how convenient this location is for me. (I work down the block from them) I never reviewed anything before on the internet but I couldn't in good conscience not share this. I would also never buy a car from this dealer because of their service center. More
by guidry78
Employees Worked With
Linda Manning
April 17, 2014
Two cars from Ken Purchased 2009 Forester,gave to my daughter,then 2011 Outback,Ken the nicest,caring salesmen-heard he just retired,just hope he knows He was just gr Purchased 2009 Forester,gave to my daughter,then 2011 Outback,Ken the nicest,caring salesmen-heard he just retired,just hope he knows He was just great in dealing with me in buying the two cars-happy retirement ??. Joan Pazera More
by Pazera
Employees Worked With
Ken Blume
April 04, 2014
They went the extra mile We brought our 2011 Forester in for early termination of our lease only to find out that our leasing agent would not allow it. Riverhead bay motors We brought our 2011 Forester in for early termination of our lease only to find out that our leasing agent would not allow it. Riverhead bay motors made a deal with the leasing agent ,purchased our vehicle at a loss enabling us to lease a 2014 Impreza . Anthony,Joe and Bob went t hat extra mile for a customer when they did not have to . In this day and age it's rare to find people like this . If you are looking for a car, this is the place to go. Great cars and great people. Peter and Pat Schultz East Quogue,N.Y. More
by pandp
Employees Worked With
Bob Mall, Joe Casano, Anthony Mauro
April 04, 2014
Thank you for the experience The staff was really knowledgable and friendly which made my decision to purchase a new vehicle hassle free. Recommend to anyone looking for a Subaru The staff was really knowledgable and friendly which made my decision to purchase a new vehicle hassle free. Recommend to anyone looking for a Subaru More
by Velez22
Employees Worked With
Dan Wafer, George Reveliotis
April 02, 2014
I've been using Riverhead Bay for service for my 2003 Legacy - loved Mason and the staff - always great service and always satisfied. Picked up my new 2014 Legacy today - Linda Manning was great salespe Legacy - loved Mason and the staff - always great service and always satisfied. Picked up my new 2014 Legacy today - Linda Manning was great salesperson - friendly and very well versed in the cars that she sells. Joe Casano nailed the price and all went well. Great new car - great experience - highly recommended. More
by quogue2014
Employees Worked With
Mason Voss, Linda Manning, Joe Casano
March 16, 2014
Linda was friendly and helpful without being too pushy, and was willing to spend the time I needed to onsider my options, including allowing me to test drive all the models I was considering. and was willing to spend the time I needed to onsider my options, including allowing me to test drive all the models I was considering. More
by rbrown4500
Employees Worked With
Linda Manning
March 13, 2014
Bob Mall was very professional, Friendly and Honest. He worked with us to keep our payments where we wanted them and I got a free Subaru mug :o) I Highly recommend Bob Mall to anyone looking to purchase a worked with us to keep our payments where we wanted them and I got a free Subaru mug :o) I Highly recommend Bob Mall to anyone looking to purchase a new car. Thanks Bob!! More
by KBH3
Employees Worked With
Bob Mall
February 17, 2014
By far the purchase of my new to me Subaru Forester was the most pleasant car dealer experience I have ever had. Bob Mall and his co-workers strove to get me into a reliable and affordable car without bein the most pleasant car dealer experience I have ever had. Bob Mall and his co-workers strove to get me into a reliable and affordable car without being over bearing and relentless. Being in the midst of life changing events and feeling a bit uneasy about purchasing a vehicle Bob reassured me. He helped me out immensely, answered my many questions, got me into an awesome vehicle, and gave me sound advice. I feel like I was treated like family and not like a sales number. I would highly recommend visiting Riverhead Bays Motors and speaking with Bob. More
by munaco4
Employees Worked With
BOB MALL
February 12, 2014
Linda Manning was warm and respectful, and full of knowledge about the car. My son was helping me car shop, and after having visited three other dealerships with me, he was quite impressed with the knowledge about the car. My son was helping me car shop, and after having visited three other dealerships with me, he was quite impressed with the Subaru dealership. Linda was kind and courteous and answered all of our questions well. During the test drive she explained so thoroughly the safety features and advantages of the Forester, that when we pulled back to the lot, I knew this was the car for me. Linda took care of calling my insurance company, getting my registration and plates. After I bought the car, I returned for a teaching session on the Bluetooth and Linda gave me lots of time to become acquainted with this feature. She explained that she would be there for me at any time should I need more help, or have any problems or questions. For me, a recent widow, Linda's assurances give me the confidence that didn't have before I met her. I love the car, and the service I am still receiving from Riverhead Bay Motors. More
by sjgiere
Employees Worked With
Linda Manning, Ken Blume
February 03, 2014
I was so glad that I came to Subaru to purchase my Subaru Impreza after working with Linda Manning. She has always been so knowledgeable and helpful to me during my Subaru purchase, and afterwards has alway Impreza after working with Linda Manning. She has always been so knowledgeable and helpful to me during my Subaru purchase, and afterwards has always provided helpful advice and suggestions regarding service for my vehicle. Truly an asset to the Subaru company, I would be glad to continue working with her in the future. More
by swimguy44
Employees Worked With
Linda Manning
