Riverhead Bay Subaru

Excellent new purchase experience Just an all around good vibe from our sales rep Joe Passalacqua. He took his time and gave us what we asked for. No pressure , no hassle and no BS. I Just an all around good vibe from our sales rep Joe Passalacqua. He took his time and gave us what we asked for. No pressure , no hassle and no BS. I highly recommend him and the dealership. More

Visiting from Vermont and had a real safety issue While on our trip to Long Island we had mishap that broke the passenger seat functionality and seat was in a position that did not allow passenger to While on our trip to Long Island we had mishap that broke the passenger seat functionality and seat was in a position that did not allow passenger to seat in front seat safely. I had no appt., but had to get fixed for ride back to Vermont. Your service Mgr and her assistant wrote up my service report and said they would do their best to fit me in before 2pm closing. I was in waiting area for less than 10 minutes and she came to tell that cat was repaired and that I was good to go. I said i’ll Go inside and pay. She said no charge. I was totally surprised. You have excellent staff at your dealership. Neil Loller More

very fine service person! the service are always a pleasure to deal ,as is all staff. very.knowledgeable and they seem to care about your experience.I have never seen a unfrien the service are always a pleasure to deal ,as is all staff. very.knowledgeable and they seem to care about your experience.I have never seen a unfriendly face during any of my encounters. More

Extremely helpful Linda Manning was extremely courteous, helpful and knowledgeable. She made the purchase of our new Outback a seamless experience. She handled the pape Linda Manning was extremely courteous, helpful and knowledgeable. She made the purchase of our new Outback a seamless experience. She handled the paperwork and explained and instructed us on the features of the car. More

Excellent service and attention I just bought my first Subaru. I am a Honda owner too.....civic with 250,000 miles which I kept H. To change to a new car and dealership was a big s I just bought my first Subaru. I am a Honda owner too.....civic with 250,000 miles which I kept H. To change to a new car and dealership was a big step. I love my Crosstrek. I had some questions for the dealership. George returned my call immediately and when I was able to speak to him, I was told he would find the answers to my questions. He did. He left me a message and all questions were answered..............so thank -you. Great service!!!!! More

Wonderful Dealership - 5 Stars All Around! I just purchased my second Subaru from Riverhead Bay Motors. Its a pleasure to deal with this dealership. Every experience I have ever had with them h I just purchased my second Subaru from Riverhead Bay Motors. Its a pleasure to deal with this dealership. Every experience I have ever had with them has been pleasant. My salesman Joe Pasqualo went above and beyond yesterday. He took the time to sit with me in my new car going over all the controls and dashboard information until he was sure I was knowledgable and comfortable enough to drive off the lot. The service department is great too, having used them for my prior Subaru for scheduled maintenance and repairs. More

Caring Dealership GM Anthony Mauro is excellent. Knowledgeable, honest and caring..Been dealing with him for over 12 years, when he started as a salesman. He now runs t GM Anthony Mauro is excellent. Knowledgeable, honest and caring..Been dealing with him for over 12 years, when he started as a salesman. He now runs the whole dealership. He's always helpful. More

had a great experience buying a new car here I recently bought a car here and had a great experience, unlike in other dealerships (to be fair, not all on the island) where I'd been confronted wit I recently bought a car here and had a great experience, unlike in other dealerships (to be fair, not all on the island) where I'd been confronted with a lot of aggressive & annoying sales tactics. This was nothing like that. My salesperson was Ed McGarr and he was extremely low-key and patient with me, even though I asked a lot of questions--I really liked the fact that he had a background in fraud prevention and was comfortable with me checking out some of the numbers. (He was also willing to help with some special circumstances my husband & I had.) Everything just went incredibly smoothly. The finance manager was great too, even though I seem to have forgotten his name temporarily (I know where to get it, it's out in the car, it's just a bit too cold at the moment for me to go out & check!). I may have benefited from the fact that I was buying my car, a Legacy, in December, a time that didn't seem incredibly busy for Subaru dealers in my area, who all seemed to be waiting for the 2017 Impreza to come in, but still, I found their low-pressure and reasonable approach quite refreshing. More

Pre-owned, but new to me 5.0 star rating 10/25/2016 Purchased a pre owned forester here. Linda Manning was the sales person assisting me through the process. After decades of 5.0 star rating 10/25/2016 Purchased a pre owned forester here. Linda Manning was the sales person assisting me through the process. After decades of toyota scion ownership, I test drove several Subaru models. Linda was knowledgeable, patient and kind. Her demeanor is professional and helpful, going above and beyond to ensure I had what I needed. Seek her out if you want a sales person who is no pressure yet attentive. She made the experience fun and was a joy to work with. Ken, the finance wizard, is a stand out as well. I got a great rate on my first car loan ever. Too bad he couldn't work his magic on my grad school loan !!! Everyone I met at this dealership was respectful and courteous. In all, I highly recommend Riverhead Bay Subaru. Great town, great dealership. Go there if you are in the market. AND ASK FOR LINDA MANNING!!! She won't steer you wrong! More

Most helpful dealership I have been to, hands down! Every single employee there was reasonable, helpful and not at all pushy. I dread buying cars because of how quick dealerships try and rope you in. No Every single employee there was reasonable, helpful and not at all pushy. I dread buying cars because of how quick dealerships try and rope you in. No one at this dealership did that. Joe Pasqualo helped me set up my new forester and he was basically a human car manual. Every question I asked he knew the answer to and the other employees that handled the sale were more than reasonable price wise. The dealership was referred to me by a close friend and although it was over an hour from me, I would not even think of buying a Subaru from another dealership. Outstanding group of people there. I would stick to Subaru as a car for the dealership alone. The car is amazing though so that can't be the only reason :) More