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Riverhead Bay Subaru

Riverhead, NY

4.6
149 Reviews

1521 Old Country Road

Riverhead, NY

11901

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149 Reviews of Riverhead Bay Subaru

October 20, 2022

Recently I ordered a new 2022 Subaru Forester Wilderness which was delivered to my home on October 19, 2022. The salesperson I worked with was Kelly Naish. I was lucky to have him because he helped me get More

by orlis49new
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Naish, sales
Oct 21, 2022 -

Riverhead Bay Subaru responded

Thank you for the wonderful review and congratulations on your beautiful new Forester Wilderness! We're so glad Kelly had the opportunity to assist you with it and are thrilled to hear that he provided you with exceptional service throughout the process. Happy travels and please don't hesitate to reach out if there's anything else we can do for you!

August 06, 2022

Outstanding and honest service provided by Nichole, the service advisor! She has gone above and beyond to help us with our son's Subaru! We have 2 Subaru's which are great cars but when they need to be fix More

by ginab4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichole
Aug 08, 2022 -

Riverhead Bay Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 02, 2022

I've had three Subarus so far and I can't say enough good things about Jimmy Delatola at Riverhead Bay Subaru. He's knowledgeable, fair and patient. As a woman, it's so important to know you are dealing wi More

by asmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Delatola, Sales
Aug 03, 2022 -

Riverhead Bay Subaru responded

Thank you for the kind review! We're so glad Jimmy continues to earn your loyal business and we'll be sure to share this wonderful feedback with him. Take care and we'll see you next time here at Riverhead Bay Subaru!

July 19, 2022

Outstanding dealership,from Brendan,service writer to Jim Delatolo.This is my 4th Subaru .Everyone,very helpful and I got great service as well as a good price on my 2022 Outback.My compliments to your serv More

by JS
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jim Deiatolo - Brendhan( great)-all staff very polite
Jul 19, 2022 -

Riverhead Bay Subaru responded

Thanks for the five stars! We're glad to hear that Jim could assist you during your time with us here at Riverhead Bay Subaru. We hope to see you back for all of your future auto needs!

December 21, 2021

Terrible experience at this location. Never returning. Nichole was nasty, not helpful and extremely rude. More

by Kiabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nichole
Jan 21, 2022 -

Riverhead Bay Subaru responded

Hello - we're sorry to hear that your experience with us was less than satisfactory and would like the opportunity to get some more details from you so we can make sure we're addressing the situation appropriately with our team. If you have a moment, would you please contact me directly? Thank you, Terrence O'Toole - Admin Manager - (631) 727-4000 Ext. 303

July 02, 2021

I am humbled and thankful for the wonderful and truly caring Service Department employees at Riverhead Bay Subaru. Nichole and her crew went above and beyond to help me quickly diagnose and repair all th More

by jvail8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole Grunert (5 Stars)
Jul 02, 2021 -

Riverhead Bay Subaru responded

Thank you for your great five-star review! Nichole and our team will be so happy to hear they provided such excellent care to your Outback! We hope to help you have many more awesome service visits in the future! - Riverhead Bay Subaru

April 26, 2021

Our experience purchasing our new Subaru Outback was amazing.Eric was our salesman and was informative,helpful and so patient.without a doubt the most enjoyable experience ever.Will highly recommended t More

by Hmanhowlett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 27, 2021 -

Riverhead Bay Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Riverhead Bay Subaru. If you have any further questions, please don't hesitate to reach out!

April 16, 2021

The salesman for my purchase of a new Forester was James DeLatola. I've purchase several new cars over the years and James was the best car salesperson I have ever dealt with.. He is easy to work with: stra More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Delatola
Apr 16, 2021 -

Riverhead Bay Subaru responded

Congratulations on your new Forester, Tony! Thank you for letting James and our team be involved in getting you into a reliable new SUV! We appreciate your great review and awesome rating and look forward to seeing you again at your next service visit! - Riverhead Bay Subaru

January 22, 2021

Our salesman, Eric, was knowledgeable, helped us pick our vehicle, but was never pushy. He spent time with both my husband and I several times before we actually purchased a vehicle. He made picking up our More

by dsharkey335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mamay
Jan 25, 2021 -

Riverhead Bay Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Riverhead Bay Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2020

All the people I met at Riverhead Subaru were very helpful and responsive. They listened to all my questions thoroughly and answered fully so I understood what Subaru cars had to offer. I feel very More

by connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mamay
Oct 26, 2020 -

Riverhead Bay Subaru responded

Thank you for your confidence in our team at Riverhead Bay Subaru, Connie! We look forward to your next visit!

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