Riverhead Bay Subaru

I am very pleased with the professionalism and attention to details by this dealership. This is the second Subaru. I have purchased from them and would recommend them. My salesman Taylor Fichtner was grea to details by this dealership. This is the second Subaru. I have purchased from them and would recommend them. My salesman Taylor Fichtner was great. More

Friendly atmosphere and knowledgeable crew. Negotiating is successful at least in my case. I would recommend buying a car here. Negotiating is successful at least in my case. I would recommend buying a car here. More

Always do what you need done . We have my husband car & is also done great We have my husband car & is also done great More

Daniel Burawa, our car salesman, was excellent. Answered all our questions and tried to fulfill all our requests. Riverhead Bay Subaru was very quiet and laid back. No hard sell or funny business. Answered all our questions and tried to fulfill all our requests. Riverhead Bay Subaru was very quiet and laid back. No hard sell or funny business. Even after the purchase, no waiting around for the car. Came back on Monday to pick it up. If you're in the market for Subaru, visit this dealership. More

They are accommodating, do a great job, and were very helpful to me. I am 73 years old and have a few issues with figuring usage of all the car settings. They were very helpful to me. Service departme helpful to me. I am 73 years old and have a few issues with figuring usage of all the car settings. They were very helpful to me. Service department was excellent. Rotated my tires , with my oil change , changed windshield wipers, and got me out in a timely matter More

Excellent service and Eric Mamay makes it so easy and smooth to lease a Car. Thank you! smooth to lease a Car. Thank you! More

Simply the best dealership I have ever had the opportunity to bring my car to hands down, and you won't be disappointed with the customer Service from all the workers.there. opportunity to bring my car to hands down, and you won't be disappointed with the customer Service from all the workers.there. More

very friendly, knowledgeable staff. My salesman Kelly made the entire process of buying my car a very pleasant experience. My salesman Kelly made the entire process of buying my car a very pleasant experience. More

What turned me off to Riverhead Bay Subaru is that they're still charging for a full tank of gas (even though the car arrives at the dealership -- from the manufacturer -- already with a full tank of they're still charging for a full tank of gas (even though the car arrives at the dealership -- from the manufacturer -- already with a full tank of gas). I actually bought my previous vehicle at Riverhead Bay Subaru, and they charged me for a full tank of gas at that time. They're still doing that. They're just not telling you until you pick up the car. One Riverhead Bay Subaru salesperson even had the audacity to say to me "If it bothers you about paying for a tank of gas, then maybe you shouldn't be thinking about buying a new car." So -- we eventually bought our new Subaru from another dealership. We even paid a little bit extra for it. This dealership is also charging $59.00 to install your license plate on the front of your car. I don't know of any other dealerships that charge this fee. Not even sure if this is a made up charge or whether it's actually valid. Never really know what to believe from Riverhead Bay Subaru. It sometimes feels like you're being "nickled and dimed" by this dealership. Riverhead Bay Subaru's Service Department is also sometimes very hard to reach. As far as I can tell, they are basically honest, but expensive. $175 just to evaluate your car plus whatever work they do. You also get voice mail most of the time. One Service Department voice mail actually says they'll get back to you when it's convenient for them (Service Manager extension 233). Come on Riverhead Bay Subaru. At least give the impression that the customer comes first. More

Called about purchasing a car top carrier and was told to come in, no appointment needed, and theyd install it for me. I said I'd be there between four and four-thirty and I was there at four-thirty. After come in, no appointment needed, and theyd install it for me. I said I'd be there between four and four-thirty and I was there at four-thirty. After checking in and waiting twenty minutes I was told it was too late, and because I hadn't purchased my vehicle there, I'd have to come back tomorrow. I live forty-five minutes away. I wish they'd told me this when I called earlier. Glad I purchased my Outback at Brattleboro Subaru, They are honest and accommodating consistantly. More