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Regal Honda - Service Center

Lakeland, FL

4.5
2,250 Reviews

2,250 Reviews of Regal Honda - Service Center

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June 02, 2024

They were fast, kind and gracious. I will return next time for service on my car More

by mcrest2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Been using Regal for years. Like their vehicles and like their service. I would recommend to others. More

by STEPHEN.HART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Mr. Wilkins was very helpful. Took his time to explain everything throughout the process. Thank you More

by benfreeman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Everyone is courteous and helpful. They try to get the work done in a timely manner. More

by GLICHOROBIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov
May 31, 2024

Mr. Wilkins was very helpful. Took his time to explain everything throughout the process. Thank you More

by benfreeman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Rob Young was very helpful about additional questions that I had about additional service for my car. More

by MSCHULDHEISZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

May 25, 2024

Very nice and Jessica was very professional. I was just hoping to get a more reasonable price for the service on my ,crv. I bought myctv at coggin honda Orlando and they provide coupons and pr More

by CHIQ5N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Honda responded

We are grateful that you took the time out to leave us a review. Thank you.

May 24, 2024

The greeter the key person there and the person who will keep you up to date during the visit. I think they need to do that more often as it can be awhile that we are waiting More

by ubjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 28, 2024 -

Regal Honda responded

We will share this with the store team to let them know how we are doing.

May 23, 2024

The automatic phone system is crap. If you follow the prompts it will take you in circles and not get you to the person you want to talk with. More

by L4602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Regal Honda responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations.

May 23, 2024

Great job. I won't use this rating system again if you force me to write a comment. More

by therafl08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalimar
May 28, 2024 -

Regal Honda responded

Thank you.

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