Red McCombs Ford
San Antonio, TX
Filter Reviews by Keyword
By Type
421 Reviews of Red McCombs Ford
Awesome experience due to Franco. He was very professional and helpful plan my day around the service that was required. I would highly recommend this dealership. I have tried others and none of professional and helpful plan my day around the service that was required. I would highly recommend this dealership. I have tried others and none of them come close More
First night out engine light stays on continuously, had to go back. One week later the windshield wipers fly off, went to north side Ford and had to pay for dual sets drive and passenger wipers. Told they to go back. One week later the windshield wipers fly off, went to north side Ford and had to pay for dual sets drive and passenger wipers. Told they were wrong size, scratched my windshield, That made me sooo happy, Yesterday recvd Peter that credit was not approved. my cunion pre-approved me, what the xxxx? I was surprised no free car wash or perks were provided. $20,000 mustn’t have been enough to qualify for...maybe I expected too much. More
My parents are an elderly couple who Jose Zavala (management) and their team took advantage of! DON’T SHOP HERE!! THEY LIE TO YOU!!!! My parents started shopping for a new vehicle, and were told t (management) and their team took advantage of! DON’T SHOP HERE!! THEY LIE TO YOU!!!! My parents started shopping for a new vehicle, and were told the Ford Edge they test drove was the only certified vehicle on their lot. My mom called the next day wanting to return the car because the vehicle was too much and more than they could handle. They wanted something less costly. First they told my parents they have up to 3 days to return the vehicle if they decided it wasn't for them. My parents took the vehicle back within the time frame they were told, only to be told the vehicle would be considered a repossession! They would loose their down payment! Whats even more upsetting, my parents are told if they turn in the new vehicle they bought (Ford edge, which is still a repossession) and purchased another vehicle from Red McCombs they would get their down payment back. BUT they still have a repossession on their credit! WTH IS THAT!!!??? Taking advantage to bully my parents into a purchase from your lot!! SHAME ON YOU FOR THE LIES!! IS THIS HOW YOU TREAT YOUR ELDERLY/VA SHOPPERS!! Like I said don't shop here buyers beware! More
We stopped by the dealership to look at some of their pre owned vehicles. Armando was very helpful and knowledgeable with all of our questions. Highly recommended. pre owned vehicles. Armando was very helpful and knowledgeable with all of our questions. Highly recommended. More
Franco (in the Quick Lane) is the best you have for customer service. He is ALWAYS on top of everything and makes sure we’re satisfied. Please give him our thanks and appreciation. customer service. He is ALWAYS on top of everything and makes sure we’re satisfied. Please give him our thanks and appreciation. More
Service was awesome as always!And since your asking for Service was awesome as always! And since your asking for 25 words this is taking longer then the 30 seconds as you all mentioned at the beginning of Service was awesome as always! And since your asking for 25 words this is taking longer then the 30 seconds as you all mentioned at the beginning of the review . 5 words could of summed it all up . More
Service department is honest and works hard to make you satisfied. Great business hours and clean lobby and convenient location. Service writer is very dedicated. satisfied. Great business hours and clean lobby and convenient location. Service writer is very dedicated. More
Nikki’s is the best service advisor in the QuickLane Department. I have dealt with several that come and go but she’s been the best so far. Department. I have dealt with several that come and go but she’s been the best so far. More
I went in to have the AC checked and an oil changed and was able to pick the car up the same day. Joseph did a great job or making sure I was updated and letting me know when my car was ready for pick up! was able to pick the car up the same day. Joseph did a great job or making sure I was updated and letting me know when my car was ready for pick up! More