Back

Red McCombs Ford

San Antonio, TX

2.4
421 Reviews

8333 I-10

San Antonio, TX

78230

Directions

By Type

421 Reviews of Red McCombs Ford

December 09, 2020

Awesome experience due to Franco. He was very professional and helpful plan my day around the service that was required. I would highly recommend this dealership. I have tried others and none of More

by Jcoley749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Derocher
Dec 22, 2020 -

Red McCombs Ford responded

Thank you for the awesome 5-star review! - The Red McCombs Ford Team

December 09, 2020

First night out engine light stays on continuously, had to go back. One week later the windshield wipers fly off, went to north side Ford and had to pay for dual sets drive and passenger wipers. Told they More

by Disillusioned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan and Ricky
Dec 17, 2020 -

Red McCombs Ford responded

Thank you for providing this feedback. I sincerely apologize for your experience. I am happy to help. If possible, please reach out to me at (210) 357-1400. Shawn Barry, General Manager. Red McCombs Ford

November 25, 2020

My parents are an elderly couple who Jose Zavala (management) and their team took advantage of! DON’T SHOP HERE!! THEY LIE TO YOU!!!! My parents started shopping for a new vehicle, and were told t More

by Bpbutterfly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Zavala
Dec 22, 2020 -

Red McCombs Ford responded

Hi, Amanda — thank you for sharing your feedback with us. We have worked to do everything in our power to help navigate your parents through their buying experience and they were very happy buyers. However, if they do have any concerns or questions please have them reach out to me at (210) 996-2678. – Shawn Barry, General Manager, Red McCombs Ford

November 23, 2020

They care about us as a customer. We're not just numbers to them and I love it. Best buying experience ever. Can't wait to go back. More

by AliciaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip and Sunny
Nov 23, 2020 -

Red McCombs Ford responded

Thank you for the 5-stars, Alicia! - The Red McCombs Ford Team

November 20, 2020

We stopped by the dealership to look at some of their pre owned vehicles. Armando was very helpful and knowledgeable with all of our questions. Highly recommended. More

by RM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Gonzalez
Nov 23, 2020 -

Red McCombs Ford responded

Thank you for the 5-star review! - The Red McCombs Ford Team

November 15, 2020

Franco (in the Quick Lane) is the best you have for customer service. He is ALWAYS on top of everything and makes sure we’re satisfied. Please give him our thanks and appreciation. More

by ysibley2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco (Quick Lane)
Nov 17, 2020 -

Red McCombs Ford responded

Thank you for this amazing 5-star review! You rock! - The Red McCombs Ford Team

November 12, 2020

Service was awesome as always!And since your asking for Service was awesome as always! And since your asking for 25 words this is taking longer then the 30 seconds as you all mentioned at the beginning of More

by Roger Riojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hamman, Jose Rico
Nov 17, 2020 -

Red McCombs Ford responded

Thank you for the 5-stars, Roger! - The Red McCombs Ford Team

November 12, 2020

Service department is honest and works hard to make you satisfied. Great business hours and clean lobby and convenient location. Service writer is very dedicated. More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Miller
Nov 17, 2020 -

Red McCombs Ford responded

Thank you for the 5-star review! - The Red McCombs Ford Team

November 01, 2020

Nikki’s is the best service advisor in the QuickLane Department. I have dealt with several that come and go but she’s been the best so far. More

by RVillarreal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Leanhart
Nov 17, 2020 -

Red McCombs Ford responded

Thank you for this terrific 5-star review! - The Red McCombs Ford Team

October 24, 2020

I went in to have the AC checked and an oil changed and was able to pick the car up the same day. Joseph did a great job or making sure I was updated and letting me know when my car was ready for pick up! More

by kara_ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Mckinzie
Oct 28, 2020 -

Red McCombs Ford responded

Thank you for leaving us this awesome review, we enjoyed working with you! - The Red McCombs Ford Team

...
15
...