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Red McCombs Ford

San Antonio, TX

2.4
421 Reviews

8333 I-10

San Antonio, TX

78230

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421 Reviews of Red McCombs Ford

February 18, 2021

When present they are polite and they listen to you.And I explain what I’m looking or kind vehicle I want .And trey strife for what you looking for. More

by Mjz1195378@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank forgot hi last name Dpmnt of sales
Feb 21, 2021 -

Red McCombs Ford responded

Thank you for the 5-star review! - The Red McCombs Ford Team

Feb 25, 2021 -

Mjz1195378@gmail.com responded

Yes they are polite.

February 12, 2021

Mr. Kasey was beyond helpful we will Be returning to red McCombs Ford on I need 10 whenever we need it, The staff there especially these gentleman went above and beyond to help us. More

by Joannamador27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey, Josh Hamman, Victor Lacourse
Feb 15, 2021 -

Red McCombs Ford responded

Thank you for the 5-star review! - The Red McCombs Ford Team

February 05, 2021

Quick Lane had my truck for 9 days and didnt do anything it was there for, not even the recall! Never going back there again! More

by Bernie
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Rico
Feb 21, 2021 -

Red McCombs Ford responded

Hi, Bernie – thank you for sharing your feedback. Customer service is our #1 priority here and we’re sorry to hear that is not what you received. We unfortunately have been unable to locate you in our system, it may be possible you visited another Red McCombs Dealership. I would like to learn more about your experience to see how I can help, so at your earliest convenience, please contact me directly at (210) 996-2678. Thank you. - Shawn Barry, General Manager, Red McCombs Ford Team

January 21, 2021

Work was completed in a timely manner. The only problem was when I went to use my Rewards there seem to be some confusion on using them. The problem was fixed. More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 24, 2021 -

Red McCombs Ford responded

Thank you for the positive 5-star review! - The Red McCombs Ford Team

January 21, 2021

Poor service, 25 days later and still no vehicle. Still in shop waiting on a sensor. Was told the part would be delivered and installed 1st wee in Jan. No one returns my calls for status after numerous More

by Wbbc007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor Lacourse
Jan 25, 2021 -

Red McCombs Ford responded

Hi –thank you for sharing your feedback. Customer service is our #1 priority here and we’re sorry to hear that is not what you received. I would like to learn more about your experience to see how I can help, so at your earliest convenience, please contact me directly at (210) 996-2678. Thank you – Jesse Suniga, Service Director, Red McCombs Ford

January 17, 2021

Salesman was so unattentive to sell that while he ran numbers we went to get lunch. Dealer never called, never updated me, or showed interest. Bad service More

by ipikmup3010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Sepeda
Jan 20, 2021 -

Red McCombs Ford responded

Hi –thank you for sharing your feedback. Customer service is our #1 priority here and we’re sorry to hear that is not what you received. I would like to learn more about your experience to see how I can help, so at your earliest convenience, please contact me directly at (210) 996-2678. Thank you – Shawn Barry, General Manager, Red McCombs Ford

January 16, 2021

5 Stars again to Red McCombs (Ricky Dominguez) for my third purchase and my second Explorer. Service was great and fast and also a great deal. Thank you again Ricky More

by AAlcantar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Dominguez
Jan 20, 2021 -

Red McCombs Ford responded

Thank you for the 5-star review!- The Red McCombs Ford Team

January 11, 2021

Noor assisted me from start to finish. She is absolutely AMAZING! I could not be happier with the service I received from sales, finance and management. They went above and beyond in assisting me with my ve More

by Angeestwins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noor Rafati & Frank Deleon, Shawn Barry, Courtney Bierschwale
Jan 20, 2021 -

Red McCombs Ford responded

Thank you for the 5-star review!- The Red McCombs Ford Team

December 25, 2020

From the moment I walked in to the moment I picked up my vehicle. Javier Pena and Nikki Leanhart provided me with the best service. Keeping me up to date with my vehicle and making sure I was never in doubt More

by christianzapata78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Pena and Nikki Leanhart
Jan 07, 2021 -

Red McCombs Ford responded

Thank you for the amazing 5-star review, Christian! It was an absolute pleasure working with you, we appreciate your business and we hope to see you again in the future. Until then, please do not hesitate to contact us if you need anything. - The Red McCombs Ford Team

December 18, 2020

My encounters with the McCombs staff is always pleasant - courteous, knowledgeable and smiling! They are always willing to assist with any concerns the customers may have - regardless of work area. More

by Yvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Johnson, Chris Siniff Jr, Ricky Dominguez, Jose Rico
Dec 22, 2020 -

Red McCombs Ford responded

Thank you for the great review, Yvonne! You rock! - The Red McCombs Ford Team

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