
Red McCombs Ford
San Antonio, TX
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424 Reviews of Red McCombs Ford
I was looking for a new 2010 mustang. I was going to pay cash so I wanted a final walkout price. There was not a mustang on the lot that I was interested in so the salesman said they could look for a suitab cash so I wanted a final walkout price. There was not a mustang on the lot that I was interested in so the salesman said they could look for a suitable car from other locations. He even offered me a $7500 off MSRP off a mustang should he be able to locate one for me. It was almost 5 pm so he suggested that I come back another day ( I wanted to stay and look then). But I understood that other employees at other locations may get off work at 5pm so I came back the next day. I was immediately handed off to another "salesman". The very first thing he said was that the $7500 off was only good for in stock mustangs. Of course that was NOT what I was told the day before. If I had been told the deal was only for in stock cars , I would not of even been there because there were not any in stock cars I was interested in the day before and I had only come in because the original salesman had said we could look for another mustang from other locations. Whether you call it a bait and switch or a flat out lie , I was still willing to get a price quote if they could find me a car. But all the salesman would say was " what can I do to get your business?" He was pushy and would not even listen because I repeatedly told him what would get my business. A specific price quote on a specific car. After about the 10th time he asked what could he do to get my business ( and me repeatedly telling him ) I walked out. The lieing , pushy attitude , not even pretending to listen to the customers needs , and NOT honoring an original offer are reasons so many people hate car salesmen. I did buy a 2010 mustang from another location 2 days later. I will not waste my time going back to red mccombs again. If I wanted someone to not listen to me and argue with , I will get married again. More
This is just the short and sweet. The salesman wanted to make sure I told all my friends about buying a car from him.... Well I will tell the world it was the worst exp. Ever!!! Not professional. I was told make sure I told all my friends about buying a car from him.... Well I will tell the world it was the worst exp. Ever!!! Not professional. I was told if I left not to worry they would sell the suv I was looking at with no problem. After two days they called me and reduced the price. Only reason I bought from here was the only dealor with suv I wanted. If I had to do it again I think I would go without a car!! Just not good people. One month later bought a car at universal toyota and wish I would have bought my suv there too. More
In the market to purchase a "family" car when I stopped by the dealership. I had pre-approved financing through my bank so I knew what I wanted and how much I could afford. The salesman was friendly (Chris by the dealership. I had pre-approved financing through my bank so I knew what I wanted and how much I could afford. The salesman was friendly (Chris Hardy) BUT then came the arrogant finance person (Oscar Elizondo). He starts off with the handshake of all handshakes. You know, the ones that make you feel as if he doesn't want to get his pretty little hands dirty. Not a good 1st impression at all. He references the price the salesman qouted me and then asked, "Well, will this work for you?". I then asked, I want the "best" price you can offer. Immediately after that, mind you, he'd been there all but 3 minutes, when he said "we can go back and forth all day and I don't want to play games". Play games? I'm about to purchase something for over 20K and HE doesn't want to play games. Really? Look, I understand that dealerships are there to make money and it's all about negotiating BUT Oscar Elizondo "went there" way too quickly for me. I wonder if it's because I'm a woman and he thought he could intimidate me? Well, regardless of the reason, his comments were totally uncalled for. They say that one bad apple ruins it all....and in this case I agree. I would never recommened this dealership because of Oscar Elizondo!!! More
Please don't do business with this dealership. They are a bunch of con-artists. When a dealership makes you sign an arbitration agreement, because they have been taken to court so many time for cheating p bunch of con-artists. When a dealership makes you sign an arbitration agreement, because they have been taken to court so many time for cheating people.....it should raise a red flag!!! I made the terrible mistake of dealing with them, and am seriously considering legal action or intentionally defaulting on the loan...just to get out of the deal. More