Red McCombs Ford

Salesman Mo Yusuf was very nice and explainable, willing to help me out to purchase a new vehicle. Job well done 👍🏼 Definitely I would pass the word out to my friends and family. to help me out to purchase a new vehicle. Job well done 👍🏼 Definitely I would pass the word out to my friends and family. More

The dealership was Very clean but I did hear a manager cussing and screaming at an employee. Very unprofessional and off putting. Our salesman was very professional. cussing and screaming at an employee. Very unprofessional and off putting. Our salesman was very professional. More

Great service with a personal touch! Bill continues to go above and beyond! Price was competitive but I am not a price buyer!! All about Custmer service above and beyond! Price was competitive but I am not a price buyer!! All about Custmer service More

Stock number 110827B I did an inquiry about this truck. Stock number 110827B I did an inquiry about this truck. I was called within a few minutes telling me that they can send me pictures of it I was like Stock number 110827B I did an inquiry about this truck. I was called within a few minutes telling me that they can send me pictures of it I was like that’s awesome. The sales person asked when I could come by and see take it for a test drive. I explained to him that I lived 3-4 hours away and I can not make it in today. But, I am very interested, so interested that I was willing to give credit card information to hold the truck so I can come down the next day. The sales person explained that holds can not be placed on a vehicle. I said understand he then asked again I explained the situation again. He then proceeded to tell me that if I filled out an application for financing that the truck will be placed on hold for 72 hours. Great I said I’ll do that he said I will send you the app and pictures to your phone. Just to make sure when he sent me the photos I asked if I filled out the application for financing that it will place a 72 hour hold on the truck. He verified and I filled out the application after Completion I text him and let him know that I was done filling out the app. He then called me and asked what I was putting down on the vehicle I said $4000. He then called me back and said your loan didn’t go through because you’re in bankruptcy. I said that’s fine I know it was going to go through so I just needed a hold on the vehicle because I was going to pay cash anyway. When I said that let me see what I can do it is the end of the month and so we have to get cars out. I was really interested in it only because it was green it’s my favorite color so I was really really really interested.He said oh OK let me talk to my manager and see what we can do. He called me back he said my manager said if you put $4000 on the car then we can place a hold on the vehicle. I said that makes no sense it’ll take you a week to give me back my $4000 if for whatever reason I decide that I don’t like the truck. I seriously doubt it but I rather not put such a large sum on hold. I said I will give you 4000 to hold it but if for whatever reason I don’t want it I am given a check so that I can put the money back into my account same day. He then lowered the amount I said no issues still applies the most I will do is 500. He then said well what are we talking cash plus licensing and fees and said yes. But, I want to haggle on the price. I know I wanted the car so I was going to see how much wiggle room I had. I offered 12k plus Licensing and fees. He just said no. Didn’t say hey let me talk to you manager and you guys can try to work out a price just no. Not knowing how high I was willing to go he honed lost a sale. Now the truck 3/31 was for 13999 today I went to call about it the price is now 15991. So instead of working out a price they said no and raised the price. More

Great friendly and professional service. Oscar Ceja and Noah were extremely knowledgeable and accommodating. I would feel very comfortable recommending them to friends and family. Noah were extremely knowledgeable and accommodating. I would feel very comfortable recommending them to friends and family. More

The finance sold me an extended warranty and the only reason I purchased it was for the oil change and tire rotation service. I was told this could be done at any Ford dealership. I scheduled my first oi reason I purchased it was for the oil change and tire rotation service. I was told this could be done at any Ford dealership. I scheduled my first oil change at a local Ford dealer and hey said they never heard about my contract and would not perform the oil change. I called The Mastertech company and they said I could use any certified service center. They have to send the bill to Mastertech to be reimburse. I contacted my local AAA certified service garage and they never heard of this and would not do the service through Mastertech. I called the finance manager who sold me the warranty twice and he has not returned my call. I went online to Red McCombs Ford and submitted a request to contact me and they have not responded. Buyer be ware at Red McCombs Ford San Antonio, More

Sales people friendly, however the problems lie beyond the sales people. My problems began in finance where the finance rep negated and lied to my face about what the salesman said. Went to his supervisor the sales people. My problems began in finance where the finance rep negated and lied to my face about what the salesman said. Went to his supervisor who said he would fix the problem. Still waiting over a month now. Whoever appraises a trade in will lie about your vehicle to offer a lower trade in price. Needless to say, my next purchase will not be at Red McCombs Ford. Future buyers beware, and look for hidden fees because they will put them in without you knowing about it. Also, research the price of the vehicle. I discovered I am paying well over the price of what they paid. I have purchased 4 vehicles from here. The last 2 are just that-the LAST ones. More

This is in no way a reflection of Red Mccombs Ford as a whole, just the sales person I dealt with. If you buy from them, stay far FAR away from BRAD/OWEN JONES!!! Literally RUN from him!!! The only lie he whole, just the sales person I dealt with. If you buy from them, stay far FAR away from BRAD/OWEN JONES!!! Literally RUN from him!!! The only lie he did not tell was about the price of the vehicle. Find you another sales rep with some integrity if you are going to buy from Red McComb. Just a brief detail about the lie that he told me. Who in their right mind would buy an out of state car if they were told they would not have to pay taxes in BOTH states?? STAY AWAY FROM OWEN/BRAD JONES!!!! More

Great salesman Armando Barboza was great help in finding my truck thank you Armando Barboza also for helping me to find the right price and finance but also gave a good trade in my truck thank you Armando Barboza also for helping me to find the right price and finance but also gave a good trade in More

My service is always a Thumbs Up at Ford Dealership. The communication from the team member I work with speaks volume for the business yasss. communication from the team member I work with speaks volume for the business yasss. More