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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
917 Reviews

917 Reviews of Ray Chevrolet - Service Center

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October 01, 2017

Had a nice experience Luis Rivera! Very helpful. Came in for some leaks and Luis greeted us like family. I will continue taking my cars to Luis @ Ray's Chevrolet. Thank you again Luis and keep up the More

by dacrazy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Ray Chevrolet responded

We're so glad Luis treated you like family. It's great to know that we have earned your loyalty. Thank you for your five star review! Regards Ray Chevrolet

September 30, 2017

Amazing service Luis always make sure my car is in great hands. And gives me the best customer satisfaction I can receive. He always so friendly and smiling and treat More

by Cody.g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Ray Chevrolet responded

Cody we're glad Luis always gives you 100% satisfaction. It's great to know that Luis smiles and treats you like the valued customer you are. Regards Ray Chevrolet

September 22, 2017

Never disappointed This is just a great dealership. All employees are friendly and courteous. I don't think I've ever had a bad experience. Service is always a breeze. More

by micki5972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Ray Chevrolet responded

We're so glad Chris and the rest of the team we're friendly and courteous. Thank you for your continued business, come again! Regards Ray Chevrolet

September 21, 2017

Great experience As always my service advisor was top notch he went above and beyond to help me and make sure my vehicle was ready for my road trip. Made recommendatio More

by cardoc26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Sep 25, 2017 -

Ray Chevrolet responded

Thank you for your continued business. We're glad Rob always provides you with top notch service! We look forward to working with you again. Regards Ray Chevrolet

September 13, 2017

Service Department great job. Returned to the service department for a recall and another radio check. Received a rental car so I wouldn't have to wait. Returned the next day and h More

by 20IMPALA16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Abercrombie
Sep 13, 2017 -

Ray Chevrolet responded

We're so glad Brian and Chris were able to make your service experience a smooth and easy one. It's great to know you enjoyed your detail. We look forward to working with you again. Regards Ry Chevrolet

September 13, 2017

Amazing Service Rob C has been really helpful ever since we have bought our three cars from you guys, he is constantly making sure we know step by step what's going o More

by Dk121413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Sep 15, 2017 -

Ray Chevrolet responded

First we'd like to apologize about your vehile trouble but we're overjoyed Rob is making it right. We agree Rob is a great service provider but an even better man. We hope these troubles pass soon and never come back. Thank you for your patience and understanding. Regards Ray Chevrolet

September 05, 2017

Service with Brian Abercrombie Hello, Just had service from Ray Chevrolet with Brian Abercrombie. Brian is always very helpful and provides a nice loaner when needed. I always re More

by asxcott2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
Sep 05, 2017 -

Ray Chevrolet responded

Anastasia thank you for this kind review of Brian and the service team. We're glad his service is great! We look forward to working with you again. Regards Ray Chevrolet

August 30, 2017

Greatest service department I have never had such wonderful service until I bought my car from Ray Chevrolet. The service department crew are the best I have ever dealt with. Kyl More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Ray Chevrolet responded

Service departments can lack in customer service sometimes, not here. We enjoy our customers and treat each one like a VIP. We're glad Kyle has been a great help to you and your vehicle. Regards Raty Chevrolet

August 10, 2017

Kyle Miller is professional,courteous service epitomized Over the last 3+ years I have serviced both of my Tahoe's at Ray.Kyle has always been courteous with great attention to detail and, oh yeah, he actual More

by HEAVY METAL 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2017

Excellent customer service Rob just took care of my car like it was his own,thats what I like the most.he was great. He is my new service consultant. More

by Orlando J Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez, very freindly went that extra mile to ensure he gave me excellent customer service,,he was great., Rob Chavez
Aug 11, 2017 -

Ray Chevrolet responded

We're so glad you enjoyed Rob's service! It's always nice to know your veicle is in good hands. Regards Ray Chevrolet

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