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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
919 Reviews

919 Reviews of Ray Chevrolet - Service Center

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June 01, 2019

Best service team I have had some strange problems with my Chevrolet Impala. Thanks to the ray Chevrolet service team though all of my concerns have been taken care of More

by Carguy75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Abercrombie
Jun 03, 2019 -

Ray Chevrolet responded

Thank you so much for your amazing review! We are so glad that we could get each of your vehicular concerns taken care of. We are so honored to have your confidence, and we look forward to continue serving you and your automotive needs in the future.

June 01, 2019

Wue buen grupo de servicio. Muchas a todo el Grupo de gente que nos ayuda aqui en Ray Chevy. Muchas gracias a Luis, por todo en lo que most ayudas. Muchas gracias ppr todo More

by Chivitas de oro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Ray Chevrolet responded

Gracias por sus felicitaciones, siempre es un placer oir buenos comentarios de nuestros clientes. Mil Gracias!

June 01, 2019

Exceeds My Expectations After a rough winter of hitting potholes, I brought my car in for a tire rotation. Beyond the standard repair, John went out of his way to replace the More

by gabrielpeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jun 03, 2019 -

Ray Chevrolet responded

Hi Gabriel, Thank you so much for your recommendation! It is our goal to maintain your safety and full satisfaction, and we are thrilled that John's service exceeded your expectations. We wish you safe travels and hope to see you again the next time your vehicle is ready for service.

June 01, 2019

Car service Brought my car in worked with John. Friendly and easy to work with. Knows about cars, service and repairs. Easy to understand. Would bring my car in a More

by new customer
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Geary
Jun 03, 2019 -

Ray Chevrolet responded

Thank you so much for your excellent review! We are thrilled that John could make your first visit to our service department so smooth and informative. We are so glad that we had the chance to work with you, and we look forward to the opportunity to serve you again.

June 01, 2019

Professional Thank you for explaining and guiding me through my concerns. It is good to know that Johns experience as a mechanic helped me understand my needs an More

by phyllisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jun 03, 2019 -

Ray Chevrolet responded

Hi Phyllis, We are so pleased that John could put you at ease and get each of your vehicular concerns thoroughly resolved. Please let us know if he or the team may be of further assistance to you in the future. We look forward to the opportunity to serve you again.

June 01, 2019

Nice and friendly atmosphere with the ray service group. I was incredibly pleased with my experience at Ray Chevrolet. Kyle Miller is very knowledgeable and friendly. I appreciate all they have done and woul More

by Bryan5682@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Ray Chevrolet responded

Thank you so much for your recommendation, Bryan! It is our pleasure to serve you, and we are so pleased that our efforts have met your satisfaction. Please don't hesitate to let us know if there is anything more we may help you with in the future. We look forward to the opportunity to work with you again.

May 31, 2019

Jay’s Oil Change I went to Ray Chevrolet to get an oil change and John did a fantastic job making sure everything went smoothly. He also went ahead and checked my othe More

by Cmwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
May 31, 2019 -

Ray Chevrolet responded

Providing quality service is so important to us, and we are happy to hear that John's efforts met your satisfaction! We appreciate you taking the time to share your kind feedback and recommendation, and we look forward to working with you again when you are ready for your next service.

May 31, 2019

Amazing Service! My car was having issues with the rear brakes when I brought it in to Rays Chevy. Chris F was the service advisor that helped me that afternoon and he More

by BAW8690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Ray Chevrolet responded

Thank you for your wonderful review! It is great to hear that Chris ensured that you and your vehicle were thoroughly and efficiently taken care of. We are so proud that his efforts have earned your confidence, and we look forward to continuing to serve you and your automotive needs in the future.

May 31, 2019

Thank you Ray Chevy for always making every service visit as good as it can be. Every time I bring my Chevy in for service I am never disappointed More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Ray Chevrolet responded

Hi John, It is our goal to make our customers' experiences as positive as possible, and we are delighted to know that our service consistently meets your satisfaction. We look forward to continuing to provide you and your vehicle with our best care in the future.

May 31, 2019

Help with brake concerns John was very patient as I was trying to explain my brake concerns. He provided my options and his recommendation, and explained in detail why. I am More

by peterj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 31, 2019 -

Ray Chevrolet responded

Hi Peter, Thank you for taking the time to share this amazing review! We are so pleased that John could be of great assistance to you and ultimately resolve your vehicular issues and concerns. Providing thorough, yet pressure-free assistance is so important to us, and we hope that you confide in our team again the next time you are in need of automotive service.

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