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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
919 Reviews

919 Reviews of Ray Chevrolet - Service Center

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January 07, 2022

Ray Chevy treats you well. What I really like about them is that they don't try to "hard sell" you on any repairs. They give you a print out of what needs to be done and then you decide if you want the work More

by stanchem4850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Ray Chevrolet responded

Thank you so much for your wonderful review! It is always our goal to ensure that our customers' experiences are as seamless as possible, and we are honored to have earned your 5-star rating and satisfaction! We thank you for confiding in our dealership with your automotive needs. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

November 24, 2021

As always friendly and efficient courteous service As As always friendly and efficient courteous service As always. Luis and Scott Were especially outstanding. You are the best More

by TDOC76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Malcolm parts department
Nov 29, 2021 -

Ray Chevrolet responded

Thank you so much for your 5-star review! We are pleased that Luis and Scott could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future. We wish you the safest of travels until we meet again!

Nov 29, 2021 -

TDOC76 responded

As a 71-year-old man 👨 You are the best dealership I’ve had the pleasure of dealing with

November 10, 2021

Always great service at Ray Chevy. TJ handle everything from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. More

by BANASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Ray Chevrolet responded

Thank you so much for your excellent review! We are pleased that TJ and the team could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

November 10, 2021

Everything went great. Kyle was very helpful and nice. Being able to get a ride back and forth so I could get things done while waiting was great! More

by jsamples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Ray Chevrolet responded

Thank you for leaving Kyle this 5-star review! We are pleased to hear that he took great care of you throughout your visit. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

November 09, 2021

I scheduled my oil change online, and your online pricing states it's $39.99 for an oil change. My bill came to $62.04. Noone came to ask me in the waiting room for any additional charge verifications. Wh More

by AMITCHELL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

I was looking for some info about trucks and Tim Roberts was very helpful with providing me all the info I was looking for over the phone. When im ready ill make sure to stop in and finish things up with Ti More

by LT Giles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Ray Chevrolet responded

Thank you so much for your 5-star review! We are so glad that Tim could be of such great assistance to you! He will be delighted to know how greatly you valued his efforts, and we will be awaiting the opportunity to work with you again. Please don't hesitate to give us a call if you ever have any further questions or concerns!

September 27, 2021

Timothy roberts gave fantastic service. Found the car i really needed. Very friendly very fair. Truly the best car salesmenship I have ever had. Truly an honest and caring man More

by Mvleffelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Mvleffelman responded

I wish a lot more sales representatives were like tim roberts

Sep 28, 2021 -

Ray Chevrolet responded

Thank you for leaving Tim this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance. We wish you the warmest congratulations on your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Tim or the team may help you with!

July 22, 2021

After several service contacts with Kyle Miller I have After several service contacts with Kyle Miller I have always felt he gave respectful & helpful service, including free loaner vehicles when I requ More

by ccbluz2902
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Ray Chevrolet responded

Thank you so much for your 5-star review! We are pleased to hear that Kyle took great care of you and ensured that your experience was as seamless as possible. He will be delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

June 30, 2021

Guillermo Ruiz is very professional he did super job getting my Chevy Trax 2020. All ways asking me I need help with anything very polite man. More

by Moose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Ray Chevrolet responded

Congratulations on your new Chevrolet Trax! We are so glad that we had the opportunity to work with you, and we are delighted to hear that Guillermo took great care of you throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

May 19, 2021

Worst service department I have ever dealt with! Walked into an empty service dept. where a couple of minutes later, three employees walked in chatting and laughing. All three went to their desks an immed More

by spaceroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Freibauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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