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979 Reviews of Ray Chevrolet - Service Center
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February 09, 2023
I am not sure why it take a minimum of three days to diagnose and fix an issue. After having my Tahoe there twice my initial issue is still not fixed and now I have zero heat in the rear. I'm going to diagnose and fix an issue. After having my Tahoe there twice my initial issue is still not fixed and now I have zero heat in the rear. I'm going to find another dealership that has a quality service department. I am use to solid service from Dick Wickstrom Chevy in Roselle. I do not get nearly the same 5 star service at Rays that they give at Wickstrom in Roselle. Very disappointing. More
by lin1623
Verified Customer
February 04, 2023
Always explain the issue, answers any questions I have pretty quickly, and gives me updates on my car if I need them before my service is finished. pretty quickly, and gives me updates on my car if I need them before my service is finished. More
by kvholland
Employees Worked With
Someone else in the service dept not listed
February 04, 2023
Chris is straightforward, honest, and comprehensive. He informed me of the work that needed to be done on the car but did not try to hard sell me on anything. Once he showed me the work, then it was my He informed me of the work that needed to be done on the car but did not try to hard sell me on anything. Once he showed me the work, then it was my decision as to what I would decide to do. I really like the fact that he didn't try to "hard sell" me or scare me into thinking that my whole life would fall apart if I didn't get the work done. He respected me. I like that. More
by stanchem4850
Employees Worked With
February 03, 2023
Awesome service department. I will always bring my vehicles here and I will recommend them to anyone. I will always bring my vehicles here and I will recommend them to anyone. More
by inkriesfishin
January 30, 2023
Ray Chevrolet has a culture of customer service. And it is clear that the customers' experience matters. And it is clear that the customers' experience matters. More
by RCustomer1
Employees Worked With
January 25, 2023
I have never had a bad experience at Ray Chevrolet with the service department. T.J. Burke is the service advisor I always work with and he is outstanding in customer service. He explained everything to the service department. T.J. Burke is the service advisor I always work with and he is outstanding in customer service. He explained everything to me in detail about the service I need and future service I will need to keep my car in good running condition. I did not purchase my vehicle at Ray's but will make my next purchase there for sure!!! Great Job!!! More
by COOPTINA
Employees Worked With
January 25, 2023
Everything's is always great. I appreciate everything that your service department does. Thank you I appreciate everything that your service department does. Thank you More
by Cne1
January 20, 2023
They are always friendly, and honest. They really care about the customers and make you feel like you matter. They really care about the customers and make you feel like you matter. More
by barb7210
Employees Worked With
January 17, 2023
I was in and out in less than 2 hours for oil change and tire rotation. This was on a busy Saturday. Service advisor Chris kept me updated on the status tire rotation. This was on a busy Saturday. Service advisor Chris kept me updated on the status More
by Jeanette.hope
Employees Worked With
