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Ray Chevrolet

Fox Lake, IL

4.6
4,526 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,526 reviews

April 26, 2023

Luis Rivera has always done an outstanding job servicing my vehicles Keeping us safe an happy on the road thank you to all in the service department great team work More

by KLENNON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

Excellent all around! !! The service department is one of the main reasons why I bought from Ray! More

by scotant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

I had to wait 45 minutes for my loaner car when I had been on the schedule to get one for over a month. Also, I dropped off my traverse and I got a Malibu which makes absolutely no sense size wise. More

by KAIMARIE2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Service center is excellent customer service in other areas is poor phone calls not returned no follow up More

by mibesaam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one listed
April 21, 2023

Bought a new car in December told by the salesperson that the car should have premium floor mats but that they did not have them. He had me take the mats out of my old car and said he would have the new mats More

by mibesaam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember I have spoken with so many different people about this. No one will return a call
April 19, 2023

Good deal on car found some issues on car on way home when I called my salesman after I got home he told me they would take care of it but later a manager called and said it was sold as is which it was b More

by davidhargett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Connolly
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

TJ was very helpful & professional. Service was completed in a timely manner. Always a great experience! More

by staceywright925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

They were great, although I don’t think they listened to all the things we thought were wrong with our car. While they had our car for a few weeks to figure out issues we had with it they were supposed to g More

by jackiesiragusa
Recommend Dealer
Yes
Employees Worked With
I don’t know who my husband felt with
April 16, 2023

Unprofessional No respect Not organized After over 20 requests for pricing delivery date and needed items EVERYTHING WAS IGNORED UNTIL THE LAST MINUTE when I order something i should be able track More

by JOHNSONNEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Great experience! Crew was very professional and polite. They were very helpful and understanding. I would recommend Ray Chevy to my friends. More

by Tony210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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