Ray Chevrolet
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Luis Rivera has always done an outstanding job servicing my vehicles Keeping us safe an happy on the road thank you to all in the service department great team work my vehicles Keeping us safe an happy on the road thank you to all in the service department great team work More
Excellent all around! !! The service department is one of the main reasons why I bought from Ray! !! The service department is one of the main reasons why I bought from Ray! More
I had to wait 45 minutes for my loaner car when I had been on the schedule to get one for over a month. Also, I dropped off my traverse and I got a Malibu which makes absolutely no sense size wise. been on the schedule to get one for over a month. Also, I dropped off my traverse and I got a Malibu which makes absolutely no sense size wise. More
Bought a new car in December told by the salesperson that the car should have premium floor mats but that they did not have them. He had me take the mats out of my old car and said he would have the new mats the car should have premium floor mats but that they did not have them. He had me take the mats out of my old car and said he would have the new mats in 2 weeks. Multiple calls texts online chats later still no mats after 4 months. Promises of return calls are always broken Today I was told by a manager that my car didn’t come with floor mats as part of the original purchase and was asked if I purchased them separately! More
Good deal on car found some issues on car on way home when I called my salesman after I got home he told me they would take care of it but later a manager called and said it was sold as is which it was b when I called my salesman after I got home he told me they would take care of it but later a manager called and said it was sold as is which it was but they would split the cost even though I had bought a extended warranty from them. Repairs were done and they did pay half More
They were great, although I don’t think they listened to all the things we thought were wrong with our car. While they had our car for a few weeks to figure out issues we had with it they were supposed to g all the things we thought were wrong with our car. While they had our car for a few weeks to figure out issues we had with it they were supposed to give it an oil change, but they forgot. More
Unprofessional No respect Not organized After over 20 requests for pricing delivery date and needed items EVERYTHING WAS IGNORED UNTIL THE LAST MINUTE when I order something i should be able track 20 requests for pricing delivery date and needed items EVERYTHING WAS IGNORED UNTIL THE LAST MINUTE when I order something i should be able track it When I order something I should know the costs When I bring my car in early like I did to get appraised the dealer should honor the appraisal price without me fighting for it. I also expect someone to know something about the car when we do pick it up. The charging level was set low so the three hours we sat there waiting for a charge did NOTHING! My wife and I had to figure out EVERYTHING on our own. You pay sticker price you would think you would get some level of support and service. I will never buy a car from a dealership again! More
Great experience! Crew was very professional and polite. They were very helpful and understanding. I would recommend Ray Chevy to my friends. Crew was very professional and polite. They were very helpful and understanding. I would recommend Ray Chevy to my friends. More