Ray Chevrolet

As always Ray Chevrolet takes excellent care of any repairs and maintenance I bring my truck in for. Plus their staff is very courteous and keeps you informed of the progress. repairs and maintenance I bring my truck in for. Plus their staff is very courteous and keeps you informed of the progress. More

It is horrible financing customer service. I’ve been waiting for over two hours. Nobody show up and I’ve been trying to calling for whole months not respond so this will be worst experience wi I’ve been waiting for over two hours. Nobody show up and I’ve been trying to calling for whole months not respond so this will be worst experience with financing department or accounting at any company. They don’t respect the customer and they helpless this will take all general motor company reputation down More

Nice people to deal with salesmen knows his products had the truck I have been looking for . the truck I have been looking for . More

Went in for my oil change & service appointment for the summer on a recent Friday morning. It was crowded but I still was able to get in & out in a decent amount of time. My service rep Kyle was great - ev summer on a recent Friday morning. It was crowded but I still was able to get in & out in a decent amount of time. My service rep Kyle was great - even helped me save money by using some of my Chevrolet Rewards points to cover the cost of my service (I didn't know you could do this!} I'll definitely go there again. More

Horrible customer service and workmenship, regardless of countless requests to have service manager call me asap, I still have heard nothing but crickets. Multiple attempts to reach LIZ (service manager) a countless requests to have service manager call me asap, I still have heard nothing but crickets. Multiple attempts to reach LIZ (service manager) and yet she chooses to ignore failed services which took three times to complete a simple oil change on a suv. Not for schedule reasons, but because of failed quality assurance protocols. Twice vehicle was leaking oil, once from the filter they put on, next from oil cap not put on correctly and oil exploded under the hood. The only person I have respect for at this time is Luis, who was the service writer, whom tried to appease the situation. Again, horrid service department, there was more to the story that went wrong and how we were left hanging with no vehicle and no updates by close of business. If this company really stands behind their service dept, then an owner or district manager should reach out to me More

This was my first time buying a new car and Ray Chevrolet made it very easy and walked me through step by step! made it very easy and walked me through step by step! More

I was about to change course on how i maintain my vehicles and to never again go to a dealership. Ray Chevrolet of Fox Lake addressed my concern both proffesionally and expediantly. TJ the service w vehicles and to never again go to a dealership. Ray Chevrolet of Fox Lake addressed my concern both proffesionally and expediantly. TJ the service writer helped the process go smoothly. My faith has been restored by Ray Chevrolet's customer satisfaction More

Great experience. It was an easy and smooth process to trade in and get into something else I wanted. Overall a good experience and friendly staff. It was an easy and smooth process to trade in and get into something else I wanted. Overall a good experience and friendly staff. More

Best dealership I have ever dealt with. If you go there ask for Ed Dembski. He’s about as straight forward and honest as you can get. If you go there ask for Ed Dembski. He’s about as straight forward and honest as you can get. More

Louie was great. got me a loaner when I was told I had to wait until Monday I called back left message with one of the service guys and never called me back after 4 got me a loaner when I was told I had to wait until Monday I called back left message with one of the service guys and never called me back after 4 tries I called and asked for Louie he said come in told him my brakes sounded really bad. He got me a loaner Thank you Louie I will always ask for him. More