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Ray Catena Lexus of Monmouth

Oakhurst, NJ

5.0
570 Reviews

2135 Rte 35

Oakhurst, NJ

07755

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570 Reviews of Ray Catena Lexus of Monmouth

November 01, 2019

For a new guy he's pretty good. Of course I'm kidding. Been there almost three decades. Really from the beginning. You can tell he keeps up with changes in the industry and its technology. Definitely knows More

by Lex Us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were two other young men who assisted but their names escape me, Frank McLaughlin, Gregory Webb
Nov 04, 2019 -

Ray Catena Lexus of Monmouth responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate your loyalty over the years and hope to see you again!

October 29, 2019

Smooth experience, knowledgeable and patient staff Just leased a 2019 Lexus RX 450h from Lexus of Monmouth and the process was very transparent and smooth from start to finish. Michael Malafronte was e More

by Mechanistic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Malafronte
Oct 30, 2019 -

Ray Catena Lexus of Monmouth responded

Thanks for the nice review! It's great to hear that Michael Malafronte was so helpful and you're pleased with everything! We enjoy hearing that your leasing process was effortless and thanks for recommending us too!

October 28, 2019

I am always satisfied with the service. I have been a customer for over 20 years this is my fourth Lexus. Service and Mindy great More

by Dorothy Schulze
Recommend Dealer
Yes
Employees Worked With
Fran is so Plesant. Also Gloria and Mindy in service. Great. , Frank McLaughlin, Carlos Pincaro, Luke Albrink
Oct 29, 2019 -

Ray Catena Lexus of Monmouth responded

Thanks for the great review, Dorothy! We're thrilled to know that our team always provides you with great customer service and you've been visiting us for over 20 years! Congrats on your 4th Lexus with us, and thanks for saying how great Mindy is too!

October 25, 2019

Long Distance Relationship 2nd time we purchased from Ray Catena Lexus. Living 60 miles away, we completed the purchase all by email and phone. The team found our vehicle with More

by ejochym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin (Tech Associate) - 5 Stars, Chad Mieden, Stefano Albanese
Oct 25, 2019 -

Ray Catena Lexus of Monmouth responded

We appreciate your kind review. It's great to hear that our team was able to help you find the vehicle you wanted and you're pleased with the extra help you received from Edwin too. Congrats on your new RX350 and we'll look forward to helping you again with any future needs.

October 15, 2019

Awesome! Mr. Katz presented himself with an engaging personality, was very informative, conducted himself in a highly ethical manner and was extremely diligent More

by ERICCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Katz
Oct 16, 2019 -

Ray Catena Lexus of Monmouth responded

Hi Ericca, thanks for the great review! It's wonderful to hear that Mr. Katz was very informative and you're pleased with his efforts to go above and beyond to help. Thanks for all the compliments for him!!

August 28, 2019

Polite efficient and knowledgeable My experience with Greg and the Lexus dealership was nothing but positive. Greg was polite,well informed and professional. I did not feel anything b More

by Arlene Mollow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
19 year old whose name I forgot, Gregory Webb
Aug 30, 2019 -

Ray Catena Lexus of Monmouth responded

Thank you for taking the time to share your thoughtful review, Arlene. We're so happy to hear that Greg was helpful and professional. We're also glad to know that our team was there for you! Thanks again.

August 07, 2019

A/C/NOT WORKING MID JULY/GREAT EXPEDITIED SERVICE WHILE WAIT MINDY FRUSCO OF RAY CATENA LEXUS OF MONMOUTH SPED MY SERVICE CALL WHILE WAITING SO I COULD MAKE MY CARDIAC ROUNDS AT JERSEY SHORE MEDICAL CENTER WITH More

by Heartmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MINDY FRUSCO
Aug 08, 2019 -

Ray Catena Lexus of Monmouth responded

Thanks for the five star review! It's great to hear that Mindy Frusco was so helpful and you received great customer service too. Please let us know if there is anything else we can do to help, and we'll look forward to seeing you again.

July 28, 2019

Great Experience Turned in our leased car 3 months early for a 2019 ES350 with all the bells and whistles. Happy with my payments and the buy out price at the end of More

by Coachlou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marino
Jul 29, 2019 -

Ray Catena Lexus of Monmouth responded

Thank you for sharing your positive experience with us! We're so happy to hear that your experience went so well while working with Joe! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

July 26, 2019

Exceptional! I was looking to trade in my Acura and lease a new Lexus. Michael was kind, patient, and informative. He listened to my needs and concerns and was abl More

by Ktrajmohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Malafronte
Jul 28, 2019 -

Ray Catena Lexus of Monmouth responded

Thank you for sharing your postive review with us! We're so happy to hear that Michael was kind, patient and informative! We're also glad to know that he listened to your needs and your concerns and was able to get you the best deal. Congrats on your Lexus!

July 22, 2019

Professional and pleasant - great experience! I was in the market for a Lexus NX and worked with Bob Mongiello. He was very knowledgeable about the make of the car, took the time to explain detail More

by AGrzelak
Recommend Dealer
Yes
Employees Worked With
Bob Mongiello
Jul 22, 2019 -

Ray Catena Lexus of Monmouth responded

Thank you for taking the time to share your thoughtful review. We're so happy to hear that your experience while working with Bob went so well and that he was so helpful during the process. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

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