Ray Catena Lexus of Monmouth

“Consistently Outstanding” Service Department I’ve been a customer of Ray Catena Lexus of Monmouth Dealership for close to 20 years, and found their Service Department to be consistently “beyond o I’ve been a customer of Ray Catena Lexus of Monmouth Dealership for close to 20 years, and found their Service Department to be consistently “beyond outstanding” in every aspect - vehicle care, honesty, superior mechanical craftsmanship, they go over and beyond for the customer, and great customer service ! Special thanks to Frank D’Adamo (Assistant Service Manager) for and Brian Chadwick (Service Manager) for knowing I (and customers) can rely on them and their team without question. Don Noack (Service Advisor) is excellent, extremely knowledgeable, and will patiently explain/show how to use some features. Don is great and my favorite advisor. A special thanks to Andrew Seibert (Sales Consultant) - a true professional with outstanding customer service, I could not ever think about going to any other dealership - it’s only Ray Catena Lexus of Monmouth for me. Extraordinary ! More

Greg was professional and very helpful in my search for a new Lexus. After years of dealing with Lexus in Whippany, Greg made the choice easy for me to switch to Ray Catena Lexus of Monmouth. new Lexus. After years of dealing with Lexus in Whippany, Greg made the choice easy for me to switch to Ray Catena Lexus of Monmouth. More

Great Service My service advisor, Greg, was very friendly, honest and helpful. I had several issues not covered by my 60,000 mile service and he really went the ex My service advisor, Greg, was very friendly, honest and helpful. I had several issues not covered by my 60,000 mile service and he really went the extra mile in addressing those issues. He was trustworthy and I appreciated his initiative. The entire staff was pleasant and courteous. I was very pleased with the overall experience. More

Mindy Frusco!!! Mindy is excellent and took care of all my needs. My vehicle is there and they're performing the ZLZ warranty work on it. Everyone was wonderful and Mindy is excellent and took care of all my needs. My vehicle is there and they're performing the ZLZ warranty work on it. Everyone was wonderful and ensured that my warranty extension was performed. More

Greg , was genuine he made sure I was totally satisfied with my 2017 trad in . Also very helpful finding me exactly what I wanted for my new 2020 Rx350 . And all the staff were very helpful also . I would with my 2017 trad in . Also very helpful finding me exactly what I wanted for my new 2020 Rx350 . And all the staff were very helpful also . I would highly recommend people to come and see you! More

Fantastic dealership Andrew Seibert was a true professional he was very knowledgeable about the cars he sells. Treated me very respectfully and was able to offer me the best price on my new Lexus professional he was very knowledgeable about the cars he sells. Treated me very respectfully and was able to offer me the best price on my new Lexus NX More

I was very pleased with Gregory Webb! He was very knowledgeable and pleasant to work with. He made buying my new car a stress free experience! knowledgeable and pleasant to work with. He made buying my new car a stress free experience! More

Great dealership and service They go out of their way to accommodate customers. There is no high pressure to sales. I have never had a problem with their service. You could litera They go out of their way to accommodate customers. There is no high pressure to sales. I have never had a problem with their service. You could literally eat off the floor in the garage. More

Rip off. Service manager was pompous and rude. They quote a ridiculous high price and hope you pay it. You have to haggle to get better pricing. No way to treat a Lexus owner. Do not service your car here. a ridiculous high price and hope you pay it. You have to haggle to get better pricing. No way to treat a Lexus owner. Do not service your car here. More

Wonderful Dealership Greg is extremely responsive to our needs over our last 4 or 5 leases. We appreciate his interest in us and his efforts to make our Lexus experience Greg is extremely responsive to our needs over our last 4 or 5 leases. We appreciate his interest in us and his efforts to make our Lexus experience as stressless as possible. Service is also wonderful. I've been interested in a new convertible (currently driving an IS) and Greg sent me a link to the new LC as soon as he got it. More