Ray Catena Lexus of Monmouth

I did my homework before purchasing at this dealership. Price is important, of course. But, equally important is how you are treated. Do you feel comfortable? Mr. Conzo greeted me with a strong handshak Price is important, of course. But, equally important is how you are treated. Do you feel comfortable? Mr. Conzo greeted me with a strong handshake while looking me in the eye. He was able to answer all my questions whether it was about the car itself or financing. Whenever I brought my car in for service, Mr Conzo always said hello and shoke my hand. The service dept waiting area was always clean and comfortable. I was able to get some work done while I waited. The service staff was courteous and efficient. I was never surprised when the time came to pay the bill. And, my car was returned spotless. More

Recent years I have purchased numerous vehicles from Louie, he always has the vehicle i want and the price is right. Every delivery is at time on specified dates he even brought the car to me at times. Louie, he always has the vehicle i want and the price is right. Every delivery is at time on specified dates he even brought the car to me at times. Hes curtious and always a pleasure to deal with. I highly recommend any Ray Catena dealership. But if your in the market to buy a new one GO VISIT LOUIE AT the momouth dealer. More

I first visited a Lexus dealer just 5 mins from my home in Northern NJ. I was interested in finding out the availability of the "Satin Cashmere" color for the new RX350. The salesperson at that dealership in Northern NJ. I was interested in finding out the availability of the "Satin Cashmere" color for the new RX350. The salesperson at that dealership seemed as though I was bothering him with my inquiry. On a recommendation from a friend, I called Ray Catena Lexus in Oakhurst. I spoke to Lee Dellolio in the sales department on the phone. He informed me that the color I wanted would be available in just a few days and he would reserve it for me. Lee constantly kept me updated on the expected arrival time of my new RX350. He was extremely patient and helpful with me each time I called with a question (which he always had the answer to). At no time during the entire process did I feel pressured or as though he was trying to "get one over" on me. The price I was offered right from the start was a very fair price. I was very happy I didnt have to play the typical back and forth "negotiation game". When my new RX350 arrived Lee, sent a driver to pick me up from my office over an hour away which turned out to be very convenient for me and, in my opinion, was above and beyond what any other dealer would do. Much to my surprise, the salesperson handled the entire transaction from start to finish. He even did the paperwork with me and spent over an hour going over every detail of the car until he was confident I was comfortable operating all the new features. I've bought cars in the past at other dealerships where the salesman just gave me the keys and told me to read the manuals. It is clear to me now why Ray Catena and his dealerships have such an outstanding reputation. I absolutely love my new RX350 and recommend anyone in the market for a Lexus to go to Ray Catena Lexus in Oakhurst and make sure you ask for Lee Dellolio! You will not be disappointed! More

Tony was very engaging and interested in helping us the the right car for us. He explained things thoroughly and was reasonable on settling on what I believe was a fair price. He is as fine a young sales p the right car for us. He explained things thoroughly and was reasonable on settling on what I believe was a fair price. He is as fine a young sales person as I have evet dealt with. The dealersip and service center are extremely nice and comfortable. More

This is the second Lexus I have purchased from Frank. He listens to what I want, makes the purchase seemless, and such a pleasurable experience. Everyone there is so warm and friendly. The dealership is listens to what I want, makes the purchase seemless, and such a pleasurable experience. Everyone there is so warm and friendly. The dealership is amazing! The customer experience is so gratifying. I also would commend the service department, as they are very accomodating. I love my vehicles, I never hesitate to recommend to my friends and business associates. And this is because of Frank, he is consistent in his delivery and follow up! More

I have purchased many vehicles in my life and can state unequivocally state that this is best experience I have ever had. My sales representative, Harvey Katz, outlined the sale to the smallest detail and unequivocally state that this is best experience I have ever had. My sales representative, Harvey Katz, outlined the sale to the smallest detail and explained every option that was available to me. Those who have rated the price as less than stellar have to understand what it is they are purchasing. The general manager, Steve Chanis, also assisted in the purchase process and made this the most enjoyable of purchases. I cannot praise this dealership and their personnel higher. When taking delivery of the vehicle, everything is explained in detail and if questions still remain, it's been a pleasure just to call them to get my answers. The service has also been spectacular with personable and knowledgeable technicians and representatives. My recommendation, if you want an excellent car purchasing experience, are looking for luxury, and want to experience a first class organization, Ray Catena Lexus of Monmouth is your choice. More

My husband and I were very pleased with our Sales Rep, Tony Trocchia. He was very pleasant to deal with and did not give us any sales pressure at all. He knew the product he was selling and he made sure Tony Trocchia. He was very pleasant to deal with and did not give us any sales pressure at all. He knew the product he was selling and he made sure we received the best experience in buying a pre-owned certified car as this was our first time buying a used car. More

What a great experience buying a car from Michael Loff at Ray Catena Lexus. No hard sell, really helped me find the car and deal I could be comfortable with. Very honest and the whole process was transparent Ray Catena Lexus. No hard sell, really helped me find the car and deal I could be comfortable with. Very honest and the whole process was transparent. I have had other decent experiences buying a car but nothing at this level. The deal was fantastic and the car is a true pleasure to drive. More

Great experience with dealership! When my local dealer Great experience with dealership! When my local dealer refused to provide any information over phone, Ray Catena Lexus arranged everything over the Great experience with dealership! When my local dealer refused to provide any information over phone, Ray Catena Lexus arranged everything over the phone and Internet. Even when my salesperson, Alex Maslennkov was busy with the client,his manager, Steve Chanis took my call and answer all my questions.I came to dealer, car was ready, same person who sold me car complete my paperwork and I was on my way in less then 1 hour! Will buy car there again. More

Truly, Truly, Truly Happy with the care and courtesy that I received from Ray Catena Lexus of Monmouth. This is the 2nd car that Bob Mongiello has put me in and it is a True Pleasure dealing with him and th I received from Ray Catena Lexus of Monmouth. This is the 2nd car that Bob Mongiello has put me in and it is a True Pleasure dealing with him and the team there at the dealership. As long as I drive a Lexus - I will NEVER deal with another dealership. Truly Outstanding Service! More