Ray Catena Lexus of Monmouth
Oakhurst, NJ
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570 Reviews of Ray Catena Lexus of Monmouth
I leased a new LS 460 from this dealership mostly because these gentlemen went the extra mile to find a car that met my optional equipment and color needs as well as price range. Their patience, understandin these gentlemen went the extra mile to find a car that met my optional equipment and color needs as well as price range. Their patience, understanding and great customer service was second to none among all the dealerships I visited. Every question I asked was answered quickly and satisfactorily during the sale process. There is no question in my mind that they treat others the same as me. Not only would I recommend this dealership to others, but I expect to return there when my lease is up. More
This is the second car I have purchased from Steve Amster at Ray Catena. The sales experience was fine, and the price was reasonable when compared to the same 2008 GS350, similarly equipped, at other dealer at Ray Catena. The sales experience was fine, and the price was reasonable when compared to the same 2008 GS350, similarly equipped, at other dealers in the area. The car is Lexus Certified Pre-Owned, and a reason for using the Ray Catena dealership again is the convenience and excellent work of the service department, which is absolutely first rate. More
Everything about our experience at Ray Catena Lexus of Monmouth was positive.Our salesman,Gregory Webb,was attentive to detail,informative and gracious to my wife and me.He helped us find the right car at Monmouth was positive.Our salesman,Gregory Webb,was attentive to detail,informative and gracious to my wife and me.He helped us find the right car at the right price.We felt cared for from the moment we walked into the beautiful showroom to the moment we drove away in our like new RX 330.Without exception,this was our best car buying experience ever! More
I have just bought my fifth vehicle from Ray Catena Lexus and the reason is simple, they continue to earn my business. I appreciate the professionalism of the staff and the training it takes to make that po and the reason is simple, they continue to earn my business. I appreciate the professionalism of the staff and the training it takes to make that possible. I have learned that cost is not always measurable based on invoice price alone, although their pricing is always competitive. My sales representative Steven Morfino has always made sure that I was well informed and confident before completing my purchase. He has always been available to answer my questions or assist in any post sale request. The service department is clean and well equipped. I am always greeted by name, a warm smile, and leave with a clean loaner car. My compliments to Mr. Tim Horn, it is a pleasure to do business with a professional organization with full accountability that is firing on all cylinders. More
The buying experience was painless,no pressure no nonsence, everything was easy. The salesperson,BRENDAN hynes took care of everything and the product specialist was excellant in explaining the vehic nonsence, everything was easy. The salesperson,BRENDAN hynes took care of everything and the product specialist was excellant in explaining the vehicles features.I would strongley recommened this dealer to anyone More
It is always a pleasure to visit Ray Catena in Oakhurst, New Jersey. The atmosphere is friendly and the staff is very well informed about their product. I have purchased several cars there and always look New Jersey. The atmosphere is friendly and the staff is very well informed about their product. I have purchased several cars there and always looked forward to working with Steven Morfino. He has always been a gentleman and seemed to have my best interests in mind. When the time comes i will returning to purchase my next car. Thanks again for a wonderful product..I love my 2010 RX. More
Buying a new car was always a chore; the dealers were less than professional and I usually had a harrowing experience. But then I found Bob Mongiello at Ray Catena Lexus of Monmouth and was astonished at less than professional and I usually had a harrowing experience. But then I found Bob Mongiello at Ray Catena Lexus of Monmouth and was astonished at the professionalism and customer service that they afforded my husband and me. From the initial contact, which in my case was email, throughout the entire process, the experience was great. The price he quoted was the price he gave us, no gimmicks no secret add ons.Bob never tried to "sell me" anything. He asked pertinent questions and then listened to what I wanted to buy, he seemed genuinely concerned that I should get the best fit for me. That never happened to me before and we've purchased appx. 17 cars before this one. We drove away in our beautiful new Lexus feeling that we are part of something fantastic, and we are! More
Thank you Lexus of Monmouth. You have given me back my belief that some people still take pride in their work. Louie Rodreguiz was knowledgable, courteous, and caring, when looking for the right car for o belief that some people still take pride in their work. Louie Rodreguiz was knowledgable, courteous, and caring, when looking for the right car for our family. He kept his promises and made a possible stressful time, a great experience. Individual attention and consideration was his priority. We thank you from the bottom of our hearts and look forward to recomending you to family and freinds. More
We had a great experience buying our Lexus at Ray Catena We had a great experience buying our Lexus at Ray Catena Lexus of Monmouth. We discussed the purchase of the Lexus over the phone & received a We had a great experience buying our Lexus at Ray Catena Lexus of Monmouth. We discussed the purchase of the Lexus over the phone & received a good price. When we arrived at the dealership, Brendan Hynes,the Sales Consultant took excellent care of us. He met our every need & demand; and now 6 months later he is still available when we call. Ray Catena Lexus delivered our car in immaculate condition. It was a pleasure buying a car from a very honest dealer with excellent customer service! More
I did my homework before purchasing at this dealership. Price is important, of course. But, equally important is how you are treated. Do you feel comfortable? Mr. Conzo greeted me with a strong handshak Price is important, of course. But, equally important is how you are treated. Do you feel comfortable? Mr. Conzo greeted me with a strong handshake while looking me in the eye. He was able to answer all my questions whether it was about the car itself or financing. Whenever I brought my car in for service, Mr Conzo always said hello and shoke my hand. The service dept waiting area was always clean and comfortable. I was able to get some work done while I waited. The service staff was courteous and efficient. I was never surprised when the time came to pay the bill. And, my car was returned spotless. More