Ray Catena Lexus of Monmouth

First time lease- 2016 Lexus IS- WONDERFUL experience! This is my first time leasing a car. With that being said, I had a lot of questions regarding everything there is to know about leasing. Dealing with This is my first time leasing a car. With that being said, I had a lot of questions regarding everything there is to know about leasing. Dealing with Ryan Herzenberg, could not have been more perfect. I could not be happier with the overall experience from start to finish! 5 stars is not enough for this rating!! Ryan was extremely knowledgeable, personable, friendly, professional and helped make a full day of test driving, paperwork, to delivery, and everything there is to know about my new Lexus IS from inside- out pleasurable.. He knew every little detail about the car, ( and all there is to know about Lexus), answered all my questions and went through each and every little piece with me, making me able to leave the lot with ease!! I will absolutely be referring friends/family to your dealership, to work with Ryan and your whole team! Thank you for your welcoming atmosphere and wonderful customer service! More

Experience purchasing CPO Lexus Andy Seibert's (Sales Ray Catena Lexus) presentations, explanations and focusing on the customer were excellent. As a contrarian, I anticipated sales Andy Seibert's (Sales Ray Catena Lexus) presentations, explanations and focusing on the customer were excellent. As a contrarian, I anticipated sales pressure to close the deal. Andy Seibert's skill is NOT that style. On a scale of 1 to 10 with the lower numeral being poor; and, the higher number being excellent----Andy style easily qualifies as very excellent. I throughly enjoyed my experience at Catena in Oakhurst, NJ. More

Nice Guys Met with an "interim" salesperson Luke, and manager Carlos because our salesperson Gretzsky was unavailable. They reviewed a number of applicable opt Met with an "interim" salesperson Luke, and manager Carlos because our salesperson Gretzsky was unavailable. They reviewed a number of applicable options with us in anticipation of our return on the weekend to see the car(s) in person. Started giving us parameters on a lease deal. We returned met Gretzsky, who worked with us to structure an almost no money down customer loyalty lease with a monthly rate lower then originally quoted. He made everything painless. The car prep people were extremely helpful, courteous and friendly. Because of the nature of the F Sport, they explained the tire, rim, dent and windshield protection plan and gave me 24 hours to think about it, which I did purchase. The only thing I found insulting was our 2013 IS 250 AWD with only 5728 miles had no value - really? I bet you its on the lot right now for $32,000. More

Our 15th car purchased from Ray Catena. Buying a car from Ray Catena is a "no brainer". We needed another car for our son, we had purchased 14 other cars from Ray, why not try again. They ma Buying a car from Ray Catena is a "no brainer". We needed another car for our son, we had purchased 14 other cars from Ray, why not try again. They make it so simple. From the trade in value to the financing to the loaner cars when we need service. It's all good. Steve Ampster was the best salesperson, with incredible knowledge about the cars, the financing and willingness to make sure we were happy with the purchase. More

Very pleasant experience Ryan Herzenberg @ray catena is absolutely outstanding . I highly recommend . I will only buy cars from Ray catena ! Best car dealer ! Best car dealer Ryan Herzenberg @ray catena is absolutely outstanding . I highly recommend . I will only buy cars from Ray catena ! Best car dealer ! Best car dealer nj! More

i dont believe a better experience is possible i have multiple cars and have dealt with numerous dealerships over the years. i would rate the overall experience at ray catena lexus as unbeatable. i have multiple cars and have dealt with numerous dealerships over the years. i would rate the overall experience at ray catena lexus as unbeatable. i just leased my second car from Steven Morfino. An excellent sales executive. the entire process was a pleasure because of him. he worked to get me a car that he thought would be best. I was basically taking a black on black on the lot but he knew from some of my comments that i might be happier with a different color, he slowed the process to give me options. he found a different similarly equipped car on another lot. he was correct. he even suggested i go home and think about it, something rarely heard at a car dealership. after i said yes, he had all the paperwork done and the car ready for delivery in a very short time. the five star treatment doesn't end at the sale. it continues all during ownership. superb service center. apparently Ray Catena has extremely high standards for employment.....every level of employment .. thanks again, Steven Morfino, looking forward to number 3 already. More

Leased 2015 ES 350 What can I say. Great car, great customer service and great price. Steven Morfino was very accommodating and professional. This was one of my best exp What can I say. Great car, great customer service and great price. Steven Morfino was very accommodating and professional. This was one of my best experiences buying a car. I will definitely work with Ray Catena dealers in the future. Thank you, Piotr Czajkowski More

Service Department I have had 2 encounters with Mini of Monmouth, both have been terrific, I purchased my Mini from a different New Jersey dealer, and was not happy with I have had 2 encounters with Mini of Monmouth, both have been terrific, I purchased my Mini from a different New Jersey dealer, and was not happy with them. I switched to Mini of Monmouth and I'am So glad I did, they welcomed me with open arms, My second experience I had the vehicle towed to them late on a Monday afternoon, and I received a call by 9:30 Tuesday and was advised they found they problem, and it was fixed and ready for pick up by 11:00 that day. They are very courteous and professional! More

Purchase of a pre-owned vehicle Greg Webb was extremely helpful and professional. I had purchased a car from him a number of years ago. I was very happy to see he was still with th Greg Webb was extremely helpful and professional. I had purchased a car from him a number of years ago. I was very happy to see he was still with the same company, which tells me that he is in the highest regard. He helped me to negotiate a terrific price on a car that I was looking for. My last lexus was totaled in an accident and I was ecstatic to see that this car was available and something that I was looking for. I would highly recommend Greg as a top salesman and would recommend him to any potential buyer. Thanks for all your help Greg More

Very impressed with the managment of Ray Catena in Ocean, NJ We had a slight issue with the service department. The management, Mr. McLaughlin stepped in and corrected the situation. We are very impressed with We had a slight issue with the service department. The management, Mr. McLaughlin stepped in and corrected the situation. We are very impressed with his quick handling of the issue. Another satisfied customer! More