Ray Catena Lexus of Monmouth

Quick and Excellent Service. My advisor Gregg accommodated my last minute service request, He explained everything in detail, set expectations on the service and time frame. Than My advisor Gregg accommodated my last minute service request, He explained everything in detail, set expectations on the service and time frame. Thank you very much Gregg Patruno and Ray Catena Team of Oakhurst. More

Excellent support by service advisor Mindy. Very knowledgeable and helpful. Please to do business wit. Very knowledgeable and helpful. Please to do business wit. More

The service is always excellent from when you pull in to when you pull out. Thank you Brian Dominick for making this a pleasant experience. when you pull out. Thank you Brian Dominick for making this a pleasant experience. More

This company is always accommodating and caring and prompt with service needs. Thank you so much. prompt with service needs. Thank you so much. More

The service was excellent. My advisor that day was Donald. He was courteous, polite and professional.. He went out of his way to help me with my service appointment. My advisor that day was Donald. He was courteous, polite and professional.. He went out of his way to help me with my service appointment. More

The service was excellent. The young man that cleans the cars as part of the service did a great job getting a sticky sap like substance from the berries of a Holly Tree off th The young man that cleans the cars as part of the service did a great job getting a sticky sap like substance from the berries of a Holly Tree off the paint that I was afraid would ruin the paint. He had a magic sauce that got it off and the finish is as good as new. Everything else was great and very efficient. The facility is spotless. Particularly like the Starbucks Coffee and fresh muffins! nothing like going for a care service and getting breakfast included! Thanks very much. More

As always, the service at Ray Catena is professional and helpful. Thanks Brian.We love our Lexus cars! helpful. Thanks Brian.We love our Lexus cars! More

Ray Catena Lexus of Monmouth Service Department is outstanding ! Highly professional experts who take care of my RX to perfection. They go over and beyond in extraordinary customer service ! I have outstanding ! Highly professional experts who take care of my RX to perfection. They go over and beyond in extraordinary customer service ! I have been going to this dealership for 20 twenty years for both sales and service, and “consistently” were superior in every possible way. Don Noack (my Service Consultant) is just wonderful and a real pleasure and always request Don when i bring my RX in for service. I must also acknowledge Andrew Seibert (Master Sales consultant), who is extraordinary in every way ! A real pleasure to deal with, get great deals and amazing customer service who I have been so fortunate to have for Sales for many years. Bottom line: From Sales to Service this Ray Catena Lexus of Monmouth is simply.. “perfection”. Reliability is “priceless” ! I could never think of going anywhere else. More

Great dealership! My sales guy, Michael Nikolis was the best. Very knowledgeable, thorough, excellent listener, no high pressure. And he actually literally went the ex My sales guy, Michael Nikolis was the best. Very knowledgeable, thorough, excellent listener, no high pressure. And he actually literally went the extra mile for us to finalize the sale of my ES 350. My wife was on vacation out of the country for a month; when she got home, Mike literally drove up to our home in Old Bridge with forms she had to sign since she is a co-owner of the vehicle. Who does this? Mike did. He won our future loyalty. Wife already decided her next SUV will be a Lexus mode. More

Needed 3 new tires and some other parts in addition to my regular service. Was given 15% rather than my usual 10% and a discount on the ongoing tire sale. Very helpful in bringing the price a bit down. Th regular service. Was given 15% rather than my usual 10% and a discount on the ongoing tire sale. Very helpful in bringing the price a bit down. Thank you, Steven S. More