Ray Catena Lexus of Monmouth

Stefano I found the salesman Stefano very knowledgeable and accommodating throughout the entire process.I would recomend the dealership as well.The auto is fa I found the salesman Stefano very knowledgeable and accommodating throughout the entire process.I would recomend the dealership as well.The auto is fantastic,getting many compliments. More

Accommodating and professional, even with a tiny hiccup Big thank you to Steve Morfino, my salesman at Ray Catena Lexus of Monmouth. I walked in by myself to test drive a hybrid (feeling confident but a lit Big thank you to Steve Morfino, my salesman at Ray Catena Lexus of Monmouth. I walked in by myself to test drive a hybrid (feeling confident but a little intimidated, I mean it is a car dealership)! However, I did my homework on pricing & colors and knew what I wanted for a trade. But, I didn't expect to have issues with my plates (not Ray Catena's issue). Not only was Steve easy to speak with but, also extremely accommodating - even when I kept inching the price lower and trying for a higher trade in. I believe I received the BEST deal on my 2016 Lexus 300h and it's BEAUTIFUL. Steve also worked hard to negotiate for me on my behalf to reach my ideal monthly payments....and helped me tremendously with a DMV issue with out of state plates. He didn't have to go out of his way, but he did and that is why my review is 5 stars. I've purchased cars at other NJ Lexus dealers and NEVER felt better about my purchase as I did with Ray Catena Lexus of Monmouth and from Steve Mofino. Kudos to you, Steve! You are great at what you do! More

Excellent experience Best car buying experience I’ve ever had. He process was easy and comfortable. I received excellent attention from stefano albanese, my salesperson. I Best car buying experience I’ve ever had. He process was easy and comfortable. I received excellent attention from stefano albanese, my salesperson. I m happy with my new car and feel I got a very fair deal. More

Excellent Salesman I was fortunate to end up with Stefano Albanese as my salesman. He is the consummate professional. Never pushy or aggressive, very polite. He is very I was fortunate to end up with Stefano Albanese as my salesman. He is the consummate professional. Never pushy or aggressive, very polite. He is very knowledgeable about the Lexus products. He kept me informed by text, emails, and phone calls about the cars that I was interested in. He made the buying process (which I usually dread) smooth. He insured that everything was done perfectly. I ended up buying 2 certified Lexus (sedan and SUV) from this dealership in one week. Every employee that I came in contact with was polite, friendly, and helpful. Very large dealership with plenty to choose from and fair pricing. More

Highly Recommend Steven! From start to finish, Steven Morfino went above and beyond to make my car experience at Lexus far above any other dealership. This is my third time go From start to finish, Steven Morfino went above and beyond to make my car experience at Lexus far above any other dealership. This is my third time going through a dealer, and Steven exceeded all of my expectations. Steven took the time to explain in detail the entire car and was able to answer all of my questions. He was extremely patient and followed up with me after my first meeting with him. I highly recommend Steven to anyone who is looking to buy or lease a Lexus. I am so happy with my purchase, that 2 weeks later, my mom is also using Steven and is thrilled with his professionalism. Lexus has a great reputation, and I will be using Steven in the future for my next car. Thank you so much! More

Greatest sales person I have ever dealt with I met Mr. Stefano when I called Ray Catena Lexus and scheduled a test drive with the I S 300 and the ES 350 F sport. When I got to my appointment I I met Mr. Stefano when I called Ray Catena Lexus and scheduled a test drive with the I S 300 and the ES 350 F sport. When I got to my appointment I made it clear to Mr. Stefano I was only there to test drive the car because my lease on my BMW 528X I was up end of June 2019. Mr. Stefano said he understood we test drove the cars he explained everything the cars had and the models what they came with a very knowledgeable and kind person. After we test drove the cars we sat down for a few minutes he asked me some questions I gave him the numbers I could’veaffored what I was willing to pay and how many months , I realized I was better off waiting till my lease was up Mr. Stefano understood he said he would work on the numbers if something came up he will give me a call, I was not bothered at any time nor did he call constantly he called me in the middle of February knowing my lease was up in June, he asked me to come in he had worked something out he wanted to see if it met my needs. I went back to the dealership with my wife so she can look at the cars she told me which one she liked I told Mr. Stefano i promised him i would be back the next day . He definitely won my wife over with his kindness and his willingness to meet our needs. The next day I came in the numbers were right and I bought the car. Which I still cannot believe because we were positive we were going to lease another BMW. I can only say thank you for a great experience Mr. Stefano . Thanks. ARMANDO More

Excellent Amazing service / experience. Everyone is so welcoming and nice . Stefano in sales sticks to his word and didn’t give up until I got the car I wanted. Amazing service / experience. Everyone is so welcoming and nice . Stefano in sales sticks to his word and didn’t give up until I got the car I wanted. More

Third Consecutive Car!! I am now on my 3rd consecutive Lexus lease with this dealership. Both Michael Malafronte and Chad have been super helpful and accommodating. They we I am now on my 3rd consecutive Lexus lease with this dealership. Both Michael Malafronte and Chad have been super helpful and accommodating. They went out of their way to get me a certain exterior/interior color combination for me. I am always very pleased with their help. They always make the experience of car shopping a pleasure. More

Excellent Service ! Dropped my car off with Gregg Patruno for an oil service, he called me shortly after when the car was ready. It was cleaned beautifully and well vac ! Dropped my car off with Gregg Patruno for an oil service, he called me shortly after when the car was ready. It was cleaned beautifully and well vacuumed. Very friendly and helpful! Thank you so much! More

Great first time buying experience I had a great experience here at Ray Catena. The experience here was like no other! The sales professional Stefano was very personable and a great hel I had a great experience here at Ray Catena. The experience here was like no other! The sales professional Stefano was very personable and a great help. He helped me get into a car i really wanted and did everything possible to make me happy while I was there. Definitely had a great experience and will be sending people your way! More