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Ramsey Subaru

Ramsey, NJ

4.9
3,935 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,935 Reviews of Ramsey Subaru

February 04, 2021

My car was mis diagnosed and my transmission was changed unnecessarily when the axels were the problem all along. My car was returned worst than when it got dropped off!! More

by RICHARDOLIVIER08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramsey Service
Feb 10, 2021 -

Ramsey Subaru responded

We're very sorry to see this Richard! Your comments have been forwarded to our Service Manager who is looking into your vehicle history. He will be in touch with you shortly (if he has not been already). We apologize for any inconvenience you're experiencing!

February 04, 2021

I spoke to Linda Fowler in the Internet Sales department after submitting a Truecar request. I told her that I had a trade-in. Her exact words: "The used car market is not good right now. It's good for me t More

by chadohyun1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
linda fowler
Feb 05, 2021 -

Ramsey Subaru responded

We're very sorry that you had this experience with a member of our team. This is truly now how we do business. If you would give us another chance to earn your business, please contact our Sales Manager, Clayton Mantel directly at 888-703-9912 or cmantell@ramseysubaru.net. Thank you.

Feb 07, 2021 -

chadohyun1 responded

I appreciate the apology. I just completed my transaction with Liberty and took delivery of a new Crosstrek Limited yesterday. Thanks for trying to make things right. Maybe Linda was having a bad day.

February 03, 2021

Larry and Clay went above and beyond to see I had the best experience at Ramsey Subaru . They were the best. Thank you to you both More

by JSEYMOUR03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gantt , Clayton Mantell
Feb 04, 2021 -

Ramsey Subaru responded

Thanks for letting us know!

February 03, 2021

Ramsey Subaru has amazing customer service. They take their time with the customer and truly care. They are caring and responsive. I would highly recommend them! More

by SHELLYKLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Jergensen-5 stars
Feb 04, 2021 -

Ramsey Subaru responded

Thank you - we're happy you had a great experience with us!

February 03, 2021

Excellent customer service! I had my 2019 Wrx Sti being service for about a 2 weeks and they supplied me with a loner. All of my concerns and questions were taken care of. I was always updated on the statu More

by ANDYPEREZ2483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim , Ramsey Service
Feb 04, 2021 -

Ramsey Subaru responded

We're happy to see you had a great experience with our Service Department, thank you for sharing!

February 03, 2021

It was my luck to have Esma Batca as my service advisor; she did a great job and I was very happy with her service. More

by SEKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esma Batca
Feb 04, 2021 -

Ramsey Subaru responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 03, 2021

Very professional and knowledgeable staff. Great follow up afterwards from the sales representative . The service team has already scheduled the first 6 month service. Great team of professionals. More

by BTY292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service, Jon DeStefano, Kate Jergensen
Feb 04, 2021 -

Ramsey Subaru responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

February 03, 2021

Everyone was great - finally replaced my battery which had failed on at least three occasions - Brian was especially helpful with setting up an appointment to check the battery - More

by MARIONTR@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Feb 04, 2021 -

Ramsey Subaru responded

Thank you for sharing, we're glad you had a great experience with our Service team!

February 02, 2021

Brad was very attentive to all of my questions throughout the process of finding the right car for me. When I picked up the car, he spent time with me reviewing the extensive features of the new vehicle. More

by TANYAGREENBLATT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bookstein
Feb 02, 2021 -

Ramsey Subaru responded

Thanks for sharing your experience with us, we're glad it was a great one!

February 02, 2021

The sales financial and technical people I interfaced with were all well informed and communicated clearly with me. They generally responded to my phone messages within a reasonable amount of time and we More

by LEOCOHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fetkowitz, Matt Neimiec, Brad Bookstein
Feb 02, 2021 -

Ramsey Subaru responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

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