Ramsey Subaru

When we received a call from Kaitlin of the internet sales dept about 3 minutes after we checked our interest in a Subaru Forester online, we were stunned and very pleased with the quick response time. sales dept about 3 minutes after we checked our interest in a Subaru Forester online, we were stunned and very pleased with the quick response time. Our thoughts were quick response for an inquiry bodes well for trying hard and great service. So about an hour later we were shaking hands with our sales rep, Brian, who was an extension of that same great service. Brian is a very unique sales person who has the ability to listen to our needs and understand financial constraints and facilitate a good deal that is beneficial to dealership and consumer. Both he and his supervisor looked for cost savings that gained for us options we would never have thought possible. The experience was actually enjoyable. We were guided through the process easily and professionally. Bravo! Subaru Ramsey. This is the beginning of a beautiful relationship. More

Worst sales experience I have ever had. They are very rude and clearly don't know how to treat customers. Decided not to buy from this dealership, went with Paul Miller Subaru instead. Although I had t rude and clearly don't know how to treat customers. Decided not to buy from this dealership, went with Paul Miller Subaru instead. Although I had to pay a couple hundred more it was worth having the peace of mind that the sales associates are there to help me instead of trying to get me. More

I drove my 10th Subaru from the dealer last night. Driving 40,000 miles/year I've dealt with many dealers throughout the Tri-State area. This is my first experience with Ramsey Subaru. The experience Driving 40,000 miles/year I've dealt with many dealers throughout the Tri-State area. This is my first experience with Ramsey Subaru. The experience dealing with them has been shear pleasure. They treated me with respect and honesty. They were extremely well-informed considering the multitude of changes in the 2011 models and were able to communicate them with clarity and patience. It was like buying a car from your mother or your best friend. I visited three times and called five times before my purchase. My calls, my questions and my concerns were met each time with (and this may sound corny), Subaru love. Thank you Ramsey Subaru More

The salesman wasn't interested in selling the used car they had in their lot. A frown on my face on seeing some scratches on the car's interior was enough to make him take away the keys saying that there they had in their lot. A frown on my face on seeing some scratches on the car's interior was enough to make him take away the keys saying that there was no point in test driving a car which I wouldn't be fully satisfied. According to him, it would be a waste of his time as well as mine - not to forget the gas wasted in a test drive. Showed me another car- and I offered a price that was 200$ lower than his. He literally tells me to leave the showroom and have a good day. That's lousy attitude towards any customer. The snub just drove me towards a VW showroom where I felt more than welcome. Walked away with a brand new sportwagen tdi. The ramsey subaru salesman probably missed seeing a potential new car customer. More

One of my children has a Forester at 120,000 miles and One of my children has a Forester at 120,000 miles and two other friends have a Subaru Outback and Legacy. They all love them with one friend rec One of my children has a Forester at 120,000 miles and two other friends have a Subaru Outback and Legacy. They all love them with one friend recently purchasing a second Legacy. I had visited several other Dealers to purchase an Outback but was not satisfied for various reasons until I went to Ramsey Subaru and met Shane. He was very professional and courteous and I did not feel "car salesman - talked to". All my questions were answered, and information that I did not know to ask about the Outback was freely offered including options and financing. I also met Josh and he too was as professional as Shane. I would have no problems recommending anyone to Ramsey Subaru More

The last vehicle I had purchased was a 1997 Subaru outback, 156,000 miles later, I was looking to purchase a new vehicle, by the way, the 97 Subaru was still running. After carefully searching for the outback, 156,000 miles later, I was looking to purchase a new vehicle, by the way, the 97 Subaru was still running. After carefully searching for the right dealership, I targeted Subaru of Ramsey, NJ and it was a great buying experience. My salesperson, Clayton, was extremely helpful and professional during the entire process. Additionally, on the day I picked my new Subaru outback it was raining (monsoon), a good day for a Subaru. However, during the purchase process, Clayton was completely soaked from top to bottom and never lost his professionalism. I must say, that's the kind of person I would like to work for me. The entire purchase from start to finish was painless and seamless. I would certainly recommend Subaru of Ramsey NJ to all my friends and family. In a down economy, it nice to see that customer service is still a very high priority at this dealership! More

As National Ski Patrol members, we are eligible for Subaru's VIP Partners program. After an unsuccessful attempt to purchase at another Subaru dealership, we transferred our VIP form to Ramsey. We were Subaru's VIP Partners program. After an unsuccessful attempt to purchase at another Subaru dealership, we transferred our VIP form to Ramsey. We were contacted immediately and directed to work with a very experienced salesman, Alex. He took us through all the options and within a very short time we had selected a vehicle and all the options. There has been frequent contact from the dealership to ensure that we knew exactly when the car would be ready, the final paperwork process was organized, Alex was very informative when reviewing the features of our new car. All our questions were answered satisfactorily. Doing business with Ramsey Subaru was a great experience. We would, and already have, recommended this dealership to other folks interested in Subaru's. Afterward, we learned that one of our friends had also purchased a car from Ramsey, thru Alex, and she also reported that he was a very good person to work with. More

This is the kind of service you hope for............ This is the kind of service you hope for............ Coming home from NJ to Boston after Memorial Day weekend in our Outback we had a boot over our This is the kind of service you hope for............ Coming home from NJ to Boston after Memorial Day weekend in our Outback we had a boot over our trans-axle U joint blow out (car has 100,000 commuter miles on it) spraying grease all over the engine and creating what can only be called a disconcerting amount of smoke. Called sister (also Subaru owner) and she looked up nearby dealers, found Ramsey and called them who then called me back all within about 5 minutes. And they essentially took it from there, arranging towing if needed though after we figured out what it was we realized it was safe to drive a couple of miles to the dealer. We arrived at closing time and they worked with me for over an hour to get me a car, they then let me use a sales demo for the night and even allowed me to drive it back to Boston (my wife had to get back for a meeting the next morning) and return the next day to pick up our car after being serviced. Picked the car up the next day and they even had it washed. The car has been running great ever since. The whole time the customer service crew at Ramsey bent over backwards to help us out. Much thanks to all there. One more reason why we own 2 (yes two) Subaru's and why we will likely be Subaru owners / customers for a very long time. So thank you Ramsey and thank you Subaru. Nice Job! More

There are not enough nice things to say about my time at Ramsey Subaru. I found it the most enjoyable experience thus far when buying a car. Not only was the entire staff there very professional but also Ramsey Subaru. I found it the most enjoyable experience thus far when buying a car. Not only was the entire staff there very professional but also very down to earth and easy to talk to. I made it clear to them that I just wanted a fair price and that I understood it was a business. They told me how much money they owned the car for and how much they would be making. I felt it was a reasonable price and it wound up being less than I was offered at nearby Subaru dealerships who I felt were not straightforward with me from the beginning. I have bought/leased two cars since my initial transaction and am now on a first name basis with the Manager Josh who is always a pleasure to speak with. I cant speak for everyone obviously but I know I had a great experience. More

The staff at the dealer was a pleasure to work with (Chris Wallin and Jerry Finance). We negotiated the price of the vehicle (which was the best price around) in less than 5 minutes (no hassle of spea (Chris Wallin and Jerry Finance). We negotiated the price of the vehicle (which was the best price around) in less than 5 minutes (no hassle of speaking to layers of management). The car was immaculate when we picked it up (freshly detailed). Sales and finance did a wonderful job getting my wife and me into our first Subaru (Black/Black 2011 Forester Premium XT). I strongly recommend this dealership. It's very clean, the atmosphere is great and the sales folks are not aggressive sharks. A+++ More