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Ramsey Subaru

Ramsey, NJ

4.9
3,935 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,935 Reviews of Ramsey Subaru

March 11, 2021

We had a great experience with Donny. He was helpful, proactive and worked with our schedule. We knew what car we wanted and he did not try to upsell, change our mind or talk us into anything extra. We w More

by LISA98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny
Mar 12, 2021 -

Ramsey Subaru responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

March 11, 2021

Excellent customer service and support. Always take time to educate and inform about everything. Wonderful team, VERY helpful and friendly. The whole Ramsey team is phenomenal, from negotiating to finalizin More

by GLABIGOREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Mantell
Mar 12, 2021 -

Ramsey Subaru responded

We're so happy to see reviews like this, thank you for sharing!

March 10, 2021

Great team,professional and fast,the moment I got there all was place to service my car.paper work was done in a blink of an eye.and the team is friendly and warm. More

by PIERRELSLAVSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID MELENDEZ, Ramsey Service, Jon DeStefano
Mar 11, 2021 -

Ramsey Subaru responded

Thank you for sharing, we're glad you had a great experience with our Service team!

March 10, 2021

First time gonna for service with my bee Subaru. Wonderful friendly service. Jon was pleasant and efficient. Physical environment comfortable And easy to find off 17 More

by MFREUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Mar 11, 2021 -

Ramsey Subaru responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

March 10, 2021

First person I spoke to was trying to blame me for the car issues. Unacceptable. I just wanted my car fixed. Only reason I give a two on customer service was because of the other staff. More

by HANSON.KZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramsey Service
Mar 11, 2021 -

Ramsey Subaru responded

We're sorry to see that you had a negative experience at our service center. If you still need assistance with your vehicle, please reach out to our Service Manager who can go over what we found with you in more detail. Jon DeStefano - 201-258-1525.

March 09, 2021

Service Department is fabulous in and out this time in 30 minutes. Staff very knowledgeable and courteous. Get you in get you out ..win win More

by LAURAPOLICASTRO464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Mar 11, 2021 -

Ramsey Subaru responded

Thanks for letting us know!

March 09, 2021

Very accommodative, helpful and fast. Staff was pleasant and takes very good care of their customers. Hope they continue to do the good work for the community More

by PRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Mar 11, 2021 -

Ramsey Subaru responded

We're happy to see that you had the type of service experience that we strive to provide. Thank you for sharing!

March 09, 2021

I was unable to get an appointment in a reasonable time at the dealer where I leased my Legacy, but was able to get an appointment at Ramsey. The scheduling and service was great! More

by MACMARTYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 11, 2021 -

Ramsey Subaru responded

We're so happy to see reviews like this, thank you for sharing!

March 09, 2021

Great experience friendly service. Adam Grant was excellent and accommodating. I came during very busy time but Adam made it work. Adam also spent a lot of time going over car features More

by JANE530
Recommend Dealer
Yes
Employees Worked With
Adam Grant
Mar 11, 2021 -

Ramsey Subaru responded

Thank you for the great comments, we're glad to see you had a positive experience!

March 09, 2021

Was very easy to get my car in to get fixed and they kept me updated throughout the whole process. They also made an exception with my warranty considering I was only a few miles off, which was amazing of t More

by sternga97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 11, 2021 -

Ramsey Subaru responded

Thank you for sharing your service experience with us, we're glad it was a great one!

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