Ramsey Subaru
Ramsey, NJ
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3,933 Reviews of Ramsey Subaru
I worked with Gerald Norell. What I really liked about him was that her wasn't pushy or giving long sales talks. He was so friendly, kind and caring. Gerry answered all of my questions and didn't mind him was that her wasn't pushy or giving long sales talks. He was so friendly, kind and caring. Gerry answered all of my questions and didn't mind that I needed to go out on a second test drive. And so soft spoken! He's really a gentleman and it was a pleasure buying my car from him! More
I just bought a car from Clayton Mantell and I just wanted to say he portrayed excellent customer service. He answered all my questions, was thorough, quick, honest, and extremely helpful. This was my wanted to say he portrayed excellent customer service. He answered all my questions, was thorough, quick, honest, and extremely helpful. This was my first time dealing with Ramsey Subaru so I wasn't sure what to expect. I have bought all my cars from a the same dealer and sales manager for the past 10 years, and I was worried about "branching out". I have heard horror stories of others car buying experiences in the NJ area but my experience was excellent! Clayton talked me through everything and explained everything he knew about my car. He is very knowledgeable and helpful. I'm thankful there are still people out there that genuinely care, and go above and beyond to provide outstanding customer service! Also Jerry that helped me with the paper work was very friendly and patient, he answered all my questions and made the whole process easy. Thank you Clayton and Jerry for all of your assistance and honesty. I hope that the service department can live up to these high standards of customer service. More
Alex was the perfect salesman to guide me through my first car purchase -- honest, straightforward and unintimidating. I had a good idea of what I wanted; he knew what cars on the lot would meet my first car purchase -- honest, straightforward and unintimidating. I had a good idea of what I wanted; he knew what cars on the lot would meet my needs. He explained the differences between models and walked me through the financing process. Best of all, he got me the car I wanted at a great price! Other dealers in the area had comparably equipped cars with similar mileage at a base price $2,000 higher than what I paid. I'm very satisfied and would recommend Ramsey Subaru to anyone. FOLLOW-UP: I had a few minor problems that I attempted to resolve through corporate and a local dealership (now that I don't live near Ramsey Subaru). The local dealership told me a repair wasn't covered by the bumper-to-bumper warranty when, in fact, it was, and a letter I sent to corporate was ignored. I should have reached out to Alex from the beginning. Within two hours of calling Alex, he had resolved the issues I was having with my Subaru. As great as he was at helping me find the car I wanted, he's even better at serving his customers once they've driven off the lot. More
Chris is a real gentleman. I was comfortable with him from the getgo. He worked with my requests from the beginning an I never felt pressured. This was, by far, my least stressful new car purchase. I wou from the getgo. He worked with my requests from the beginning an I never felt pressured. This was, by far, my least stressful new car purchase. I would recommend this dealership without question. I'm also very relieved to have a six year warranty. More
We arrived a bit early for our 1 PM a bit early...We were quickly greeted by Alex and got down to business. I explained my budget/expectations to him and he exceeded those expectations. We drove out with a quickly greeted by Alex and got down to business. I explained my budget/expectations to him and he exceeded those expectations. We drove out with a great deal - no pressures whatsoever. The overall experience was great! We would definitely recommend this dealership to our friends and would also be repeat customers.....Cars essentially sell themselves.....Alex did help though..lol...great salesman - makes u feel comfortable. More
Great salesman. No pressure. Didn't ask the standard stupid question, "how much do you want to spend?" I didn't like that a fee was added to the price of the car for certified preowned cost. standard stupid question, "how much do you want to spend?" I didn't like that a fee was added to the price of the car for certified preowned cost. That More
Everything about my experience was amazing! I was buying my first car ever and Clayton, as well as the gentleman working with the banks I unfortunately don't remember his name, were wonderful. Clayton spec my first car ever and Clayton, as well as the gentleman working with the banks I unfortunately don't remember his name, were wonderful. Clayton specifically was honest with me and did everything in his power to make sure I got the best deal. I would suggest the Subaru of Ramsey and Clayton to anyone! More
Cory and Josh were very knowledgeable and professional. They were very responsive and pleasant to deal with. Dealership was clean and attractive. Overall excellent experience. They were very responsive and pleasant to deal with. Dealership was clean and attractive. Overall excellent experience. More
I wanted to lease a new Subaru for a very specific price and I must have driven Chris incredibly crazy for all of the back and forth I got into with him. through it all, he was kind, patient, polite, friend and I must have driven Chris incredibly crazy for all of the back and forth I got into with him. through it all, he was kind, patient, polite, friendly and incredibly helpful to me. He helped me work out how much money I had to put down to get the monthly payments to where I want to. He was truly a great salesman and I would recommend him to anyone and everyone. Thank you Chris for helping me get into my great new Subaru Impreza! More
The Sales and Service teams at Ramsey Subaru are just a great collection of people to work with!!! They stand behind what they say and always get back to you. great collection of people to work with!!! They stand behind what they say and always get back to you. More