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Ramsey Mazda

Ramsey, NJ

4.9
2,291 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,291 Reviews of Ramsey Mazda

November 30, 2020

consistently excellent, professional, customer-focused, near my homeplace, convenient work hours. they clean and wash the car in almost showroom condition. missed the coffee/tea server machine, though. More

by ES88SE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Henry, Marc Debenedetto, Todd Stack, Krystal Gebbia
Dec 02, 2020 -

Ramsey Mazda responded

Thanks so much for choosing us for your service needs! We promise, when it's safe to reopen our coffee/vending area, we will!

November 30, 2020

Reservation was easy to book, service was done quickly. Krystal explained everything and offered additional options. Also she followed up with a phone call which was very pleasant. More

by UNCZECH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Gebbia
Nov 30, 2020 -

Ramsey Mazda responded

Thank you for sharing your service experience with us, we're glad it was a great one!

November 30, 2020

After negotiating a deal with Brandon and his sales manager they played the Oh we just sold that car game! This is after they sent me a link to electronically give them my down payment!! No ethics!! More

by Victor
Recommend Dealer
No
Employees Worked With
Brandon Rodriguez
Dec 02, 2020 -

Ramsey Mazda responded

We're sorry that you feel this way. We certainly don't play games as you mentioned, we sell cars all day every day. Often times two customers are interested in the same car. We have a very large inventory, so we'd be happy to help you choose an alternative. We're here any time to assist you.

November 30, 2020

Ramsey Mazda has stellar service. Mark is awesome and made my service enjoyable and easy. Staff are all friendly and nice. Only criticism is the waiting area is quite small but thanks to mark I was able More

by JDONNELLY2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Marc Debenedetto
Nov 30, 2020 -

Ramsey Mazda responded

Thank you for your fantastic feedback! We appreciate your patience with our waiting area while we're under construction - we promise, our new service center and dealership will be well worth the wait!

November 29, 2020

Ramsey was doing anything the could to assist me to ensure my experience was great. They worked with me to ensure that i was getting the best deal possible More

by MMiele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Nov 30, 2020 -

Ramsey Mazda responded

Thanks for sharing your experience with us, we're glad it was a great one!

November 29, 2020

After months of searching for a certified pre-owned car, we were so happy to buy our car at Ramsey Mazda. All four of the staff that helped us (Justin, Adonis, Donovan and Charlie) were incredibly kind and More

by cbray118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Finocchiaro, Donovan Lau, Adonis Antonick
Nov 30, 2020 -

Ramsey Mazda responded

We're happy to see our team gave you a great experience - thank you for choosing Ramsey Mazda!

November 29, 2020

Great service and technician was very informative related to issues and the ultimate cost to implement recommended updates needed vs suggested. Good attitude given challenging pandemic circumstances. More

by DPLEE889
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Nov 30, 2020 -

Ramsey Mazda responded

Thank you for the great feedback! We appreciate it and we're happy to see your service visit went smoothly.

November 28, 2020

Professional run operation with helpful staff. Provided easy explanation of process. Found unexpected issue that was resolved in timely manner and gave me a comprehensive summary of car status. More

by GARY0303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service greeting staff, Marc Debenedetto
Nov 30, 2020 -

Ramsey Mazda responded

We're happy to see you feel this way! Thanks so much for choosing us for your service needs.

November 28, 2020

Clear with the information I was getting. I was pleased with the emails keeping me in touch and one of the reasons I bought from Ramsey Mazda. Everyone I dealt with was nice to interact with. Much better More

by catskillken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin was easy to talk to and interested in helping any way she could., Joe Guadalupe, Donovan Lau, Adonis Antonick, Erik Valentin
Nov 30, 2020 -

Ramsey Mazda responded

Thank you for sharing your experience with us, we appreciate the kind review!

November 28, 2020

It was a pleasure working with Willy and Donavan. We have been dealing with Ramsey Mazda for over a decade and enjoy going back. They both understood our budget and worked diligently with us. Glad to have th More

by FRANCESCAT91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Elkammary, Donovan Lau, Erik Valentin
Nov 30, 2020 -

Ramsey Mazda responded

Thanks for sharing your buying experience with us, we're glad it was a great one!

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