Ramsey Mazda
Ramsey, NJ
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2,289 Reviews of Ramsey Mazda
i can not begin to express how wonderful my visit was to ramsey mazda. the staff in the service is so friendly and accomodating. amanda, the girl in service that handled my car was a true pro. she explained ramsey mazda. the staff in the service is so friendly and accomodating. amanda, the girl in service that handled my car was a true pro. she explained everything to me in detail and was so patient and understanding. i never once felt pressured. she gives a great reputation to dealership service. highly recommend! More
My wife and I leased our first vehicle from Ramsey in 2008. Unbeatable service and value have kept us coming back (I just leased our 3rd vehicle from Ramsey last week- love the CX5!!!). Jerry Stern has m 2008. Unbeatable service and value have kept us coming back (I just leased our 3rd vehicle from Ramsey last week- love the CX5!!!). Jerry Stern has made it worth the 2 hour drive in from Connecticut- I highly recommend checking out Ramsey for anyone in the tri-state area!! More
This dealership is great. Respect for customers. Willingness to deal without feeling like you are at third-world bazaar. They went out of their way to get the exact Mazda3 I wanted and even got it d Willingness to deal without feeling like you are at third-world bazaar. They went out of their way to get the exact Mazda3 I wanted and even got it delivered to me on my birthday. In addition, I left my EZ Pass in my trade in, and the sales guy was nice enough to drop it off at my house. This was 3 years ago and I have been very happy with all of the dealings I have had with them. My next car won't be a Mazda, but if it were going to be, I would not hesitate to visit Ramsey again. I highly recommend them. More
Mike and everyone else in the dealership were very helpful. During the discussion, people from the service department even came out to talk about the history of the car, the work that had been done on helpful. During the discussion, people from the service department even came out to talk about the history of the car, the work that had been done on it, and even the previous owner's driving habits - all of which they knew. The price was good, and the the car was well worth it. More
Great experience at this dealership. Buying a car can be Great experience at this dealership. Buying a car can be a long and laboring process. Our salesman, Bill Rajner, made purchasing a vehicle easy and s Great experience at this dealership. Buying a car can be a long and laboring process. Our salesman, Bill Rajner, made purchasing a vehicle easy and stress free. As a Long Island, NY resident with a busy schedule, Bill did an excellent job communicating all vehicle-related information to me via email and phone. Every phone call and email was returned in a timely fashion, and all questions were always answered. Friendly and knowledgeable, would recommend Bill to any friends or family I know looking to purchase a car. More
After a horrible experience at Wayne Mazda I was compelled to write this review to show my extreme satisfaction with Ramsey Mazda. One of the sales consultants, Mike DePaolo, was very knowledgable a compelled to write this review to show my extreme satisfaction with Ramsey Mazda. One of the sales consultants, Mike DePaolo, was very knowledgable about the vehicle we were looking for. He was very upfront and honest about the charges that will be applied toward the purchase of the vehicle.When we were negotiating the price, sales manager John Torres was very flexible during the negotiations.The business manager, Jim Sabini advised us on the advantages of financing with different banks and acquired for us the best financing available. He made the process of signing documents pertinent to financing very simple and stress free. We would like to acknowledge that Ramsey's Mazdas staff is extremely competent in their field and that they provide exceptional customer service. More
James was very helpful and added comic relief to this stressful situation. He was able to explain things to me about the car and everything about buying it. stressful situation. He was able to explain things to me about the car and everything about buying it. More
I went to Ramsey Mazda and had already been shopping around for a Mazda 3 for 2 months. I just wanted to test drive the car and wanted to get an idea of what it would cost me. I went to a few dealership around for a Mazda 3 for 2 months. I just wanted to test drive the car and wanted to get an idea of what it would cost me. I went to a few dealerships before i stopped here and no one was interested in giving me any information knowing I was not ready to buy at that time. It was a completely different experience walking in to Ramsey. From the receptionist to the manager to the salseperson they were all friendly and welcomeing. Rocky my salesperson asked me a few questions then asked if I would be interested in taking a test drive. Finally someone who understands you have to like a car before you buy it. The test drive was fun and I learned a lot about the Mazda that I was interested in buying. When we got back to the dealership from the test drive Rocky asked me what else I wanted to get accomplished. I told him I got enough information and I left to go to the next dealership on my list. My voicemail was and is still full from all the dealerships calling me nonstop but I decided I wanted to return to Ramsey to purchase my Mazda. The Managers were upfront about everything and John the store manager at one point took me to his desk and showed me the different options since i had a very tight budget. i got the car i wanted wich made me happy and for the price that made my dad happy. Me and my dad were talking about all the fun we had when we picked up the car i love my new car. More
With a family of five, I have shopped for quite a few cars from different manufacturers and through many dealers. Ramsey Mazda is a local dealership for me so convenience was a given. What impressed me cars from different manufacturers and through many dealers. Ramsey Mazda is a local dealership for me so convenience was a given. What impressed me most, however, was the friendly, professional and knowledgeable service I received from the sales person, James Zaku. James greeted me at the door when I first arrived. He was polite and not pushy. In little time, he understood my needs and was able to answer all of my questions about the car I was considering. Bottom line: It was a pleasure working with James and I would certainly shop at Ramsey Mazda again. More
oh I don't know where to start.. The beginning, I oh I don't know where to start.. The beginning, I contacted the internet salesman via email for a quote, his name was Robert Wood. He gave me a quote oh I don't know where to start.. The beginning, I contacted the internet salesman via email for a quote, his name was Robert Wood. He gave me a quote back and we emailed back and forth a few times, I told him I was paying cash and no financing was needed and the price that I wanted. He said come on in and assured me we can do it. So I went down, I went into the showroom and asked for Robert, he shook my hand and immediately blew me off to Mike and told him "she has a budget show her the options she has or something used". I was huh? I should have ran then but stupidly enough I sat down with Mike who asked me what I was looking for. Are you kidding me I thought I went through this in 10 emails I exchanged with Robert, I thought oh wait I brought the email yah! I showed him the email and what I discussed with Robert, that the fees would be added in the price not tacked on, at this point there were 2 fees. He says ok let me see what I can do and he got up and when over to talk to a very loud man who I would have sworn was gov. Christie at first. He comes back with a peace of paper with a list of fees and tells me that he can sell me the car for 1,560 over the quote Robert gave me plus tax and tags. Seems these were the fees added to the one time online quote, dest fee, AD fee, loyalty fee, cash fee,+250 coupon fee..LOL coupon fee? loyalty fee? cash fee? ok they were nice enough to deduct 250 if I print a coupon LOL I hope so they charged me for it.. and they were so kind to deduct the cash fee..there we were still 1600 above the quote, I said no this is the quote I was given not that. So the sales manager comes over and starts raising his voice yelling give me a price, ugh I gave u one. He says we can't do that....well then why did u tell me to come in! He starts showing me his fake invoices and making me feel about 2 feet tall, and funny, making me question what I know, I know..I had enough I walked out..I had 2 emails from the other day from 2 other dealers all same quotes with no added fees, so I went to Middletown Mazda I was in and out with the new Mazda3 for 1,600 dollars less than Ramsey. I was treat like a human being a valued customer offered coffee and hot chocolate for my daughter. I have bought a lot of new cars and never in my life have I experienced such a sham..BUYER BEWARE In closing I would like to say Mike(sales manager) was a very nice guy I felt bad for him, the manager blew his deal More