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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,003 Reviews of Ramsey Chrysler Jeep Dodge

November 25, 2020

I was very pleased with staff. Danielle was curtious and on top of things that pertained to the sale. Also I might add she did her job well. More

by JVITIELLO52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Danielle Leghorn, Frank Carbone
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the great feedback, we’re happy to see you had a great buying experience!

November 25, 2020

Great experience very friendly extremely professional Manny was an excellent salesman greeted me at the door no pressure just wanted to get me the truck I was looking for at the price I was looking for More

by LRP228
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Frank Carbone
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

We’re happy to see you had a great buying experience, thank you for choosing Ramsey!

November 25, 2020

Easy to work with, informative and fair. From the salesman to the finance team, my questions were answered honestly and thoroughly. It was a refreshing experience. More

by BRIAN@TAXAPPEAL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny was my sales person, and Paulina Kloeren helped me with the new technology. The manager on my deal (don't know name) was straight up with me, which was appreciated., Monty Butler, Matthew Colon, Trevor Brennan, Frank Carbone
Nov 25, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks for the great feedback, Brian! We appreciate your business.

November 24, 2020

Overall had a good experience. I didn’t feel pressured to buy like most of my experiences in the past . Daniel and Ryan were very helpful . My only disappointment was that it was difficult to get a response More

by Dionne Huggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Butler, Matthew Colon, Trevor Brennan, Ryan Murphy, Daniel Laguerre , Frank Carbone
Nov 25, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for your honest review, Dionne. We do appreciate your business and will definitely discussed the items you mentioned with our team!

November 24, 2020

I’m on my fourth vehicle from you guys but Joan in the I’m on my fourth vehicle from you guys but Joan in the service department is the number one reason I go out of my way to come see you guys, she alway More

by murciless
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Nov 25, 2020 -

Ramsey Chrysler Jeep Dodge responded

We appreciate your loyalty - thank you so much for choosing Ramsey!

November 24, 2020

Our sales agent Joey charmed us, he was patient, kind and attentive,and listened to our concerns. I like his demeanor, and felt comfortable that he was honest with us More

by ROSLYNDMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Messina
Nov 25, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing this with us, we appreciate the kind review!

November 23, 2020

Brought my truck in for a radiator issue. Dealt with Mark, he was very professional as well as knowledgeable. He called me the first day and explained what the issue may be and what it could cost. He th More

by NTORRES91186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Nov 24, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks for sharing your service experience with us, we're glad Mark took care of you!

November 22, 2020

Great Service and plenty of personal attention I think Chris DA great job F you very comfortable using him again I have great confidence in his ability to help me out More

by rondster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Afram
Nov 23, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the great feedback! We're glad you had a great experience!

November 21, 2020

THE BEST. Mabel is one of the only consultants I’ve met who truly care. Educated is an understatement. She will guide you in the right direction and follow up after. She’s a friend for life! More

by Olivia Romanoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mabel Peralta
Nov 23, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're happy to see this, Olivia! Thanks so much for sharing your buying experience with us!

November 20, 2020

For some reason I could not update my old review. After having such a great experience buying my truck the after math of it was a nightmare. They basically sold me a lemon that’s not driveable. Check engin More

by Nicoleasinisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mabel Peralta
Nov 20, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that this happened, Nicole. We completely agree that leasing a new vehicle should not start off this way. The insurance issue is simply a legal one regarding FCA loaners and certain insurance companies. We understand that you've been in touch with our Service Manager and that your vehicle was scheduled to be picked up and brought to our Service Center today. We hope that we can rectify this issue for you quickly and to your satisfaction.

Nov 20, 2020 -

Nicoleasinisi responded

Chris A just called me to ask me why it was there. Obviously the communication there is not very good. He was amazing though and was the first one to act like they really cared about the situation. He told me he wanted them to look at it today and not wait until tomorrow. Took a week and a half but it’s nice to have finally got someone who would treat me with respect and not put sassy inappropriate comments under my person Facebook page making excuses as to why nothing was being addressed for over a week when the truck was not even able to be driven. Thanks for your response.

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