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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,003 Reviews of Ramsey Chrysler Jeep Dodge

November 29, 2020

Misleading, misinformation, delay, given excuses, I send Misleading, misinformation, delay, given excuses, I send a Jeep 2001 after I called to confirm have the computer program to unlock the antitheft sys More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Simpson
Nov 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see that you had a negative service experience, Ray. If you are in need of any documentation from us, please contact our Service Manager, Ron Federico at rfederico@ramseychryslerjeep.com or 201-378-3991. He will also be happy to look into the details of your visit for you and answer any questions you might have.

November 29, 2020

When I made my oil change appointment the dealership never said the waiting room was completely closed. Stood outside in the rain for a hour and a half. Would have canceled . More

by Robertvarcadipane
Recommend Dealer
No
Employees Worked With
Joan Murphy
Nov 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

Hi Robert, we're so sorry that this happened! Our service waiting area has been closed since March as part of the COVID-19 protocols. We apologize that you weren't notified when you made your appointment (you should have been). Our team will be better at informing service customers of this until it's reopened. Thank you for bringing this to our attention. We hope you'll return to us in the future for a much more comfortable experience.

Nov 30, 2020 -

Robertvarcadipane responded

Received a phone call from Ron at ramsey dodge about my post. I appreciate the call and his concern that the staff never told me the waiting room and the building was completely closed to the public. I think Ron handled it like a true professional. Ron’s phone call about the issue will definitely bring me in again for service.

November 28, 2020

Everything worked out good. Blah blah blah blah Blah blah blah blah Blah blah blah blah Blah blah blah blah Blah blah blah blah Blah blah More

by TB2377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
Nov 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you!

November 27, 2020

Great service center with very professional and courteous knowledgeable staff. I have been a customer since 2004 and have all my Dodge and Jeep vehicles serviced at Ramsey. More

by TOSBORNE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for your loyalty! We appreciate your business and look forward to seeing you again!

November 27, 2020

I was in and out in less than two hours. Fair price on my trade-in and truck was ready, Overall happy with the service. More

by TZOLI
Recommend Dealer
Yes
Employees Worked With
Greg Wilson, Trevor Brennan
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for sharing, we’re happy to see you had a great experience!

November 27, 2020

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by DRWILKIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you.

November 26, 2020

Ramsey Dodge dealership is an awesome place to be. Not only the sales but the service department is on top of their game. When I walk in I feel like I’m a priority More

by SHCARROLL19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Afram
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for sharing!

November 25, 2020

Amazing experience , I would recommend this car dealership to everyone . SUPER HAPPY . It was easy and fast and all the staff were friendly, helpful and knowledgeable. More

by Teri2816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Joey Messina, Frank Carbone
Nov 25, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're happy to see this, thank you for sharing!!

November 25, 2020

Its trustworthy, there’s people there that want to serve you and get the work done, Thank you, Chris B; thank you Mark, thanks to the mechanics at the service shop ... More

by Edward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson, Chris Battaglia
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the kind comments!

November 25, 2020

Fast & Professional service advisors.Clean facility. Very organized when bringing my car in for service. Safe and clean area to wait for vehicle while being serviced. More

by Pop’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Nov 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for choosing us for your service needs, we’re glad to see your visit went smoothly!

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