
Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,008 Reviews of Ramsey Chrysler Jeep Dodge
3rd car in a row I bought from James Turner. Always the best. Would highly recommend. Not pushy. Moves fast. See James at Ramsey you will be happy. best. Would highly recommend. Not pushy. Moves fast. See James at Ramsey you will be happy. More
Great Experience , Great Service Bay , Rob Henry runs a great service department . Will work with you !!!! Fixed my issues very quickly - Jim Conway also helped me look unto a trade in great service department . Will work with you !!!! Fixed my issues very quickly - Jim Conway also helped me look unto a trade in More
Overall experience was very good, I wasn't to pleased that they had my 2011 ram 1500 for two weeks but they needed to order parts that were not in stock, that's when Jim ryerson stepped up and k pleased that they had my 2011 ram 1500 for two weeks but they needed to order parts that were not in stock, that's when Jim ryerson stepped up and kept me well informed, he was true to his word when he said he was going to call on a specific day and time to keep me updated on my situation, that was much appreciated. More
I bought my 2011 Jeep Grand Cherokee Overland from Ramsey Jeep and they gave me a few freebie oil changes. I had told myself that I wouldn't deal with dealership service departments because they are notoriou Jeep and they gave me a few freebie oil changes. I had told myself that I wouldn't deal with dealership service departments because they are notorious for terrible service and overcharging but I wasn't going to let free oil changes go to waste. When it was time for an oil change, I went to Ramsey Jeep Service and that is when I met Jim Ryerson. He was very courtesy and patient with me because this is was my first new car and I wanted to make sure I did everything right. He explained to me all the future services that I would need and gave me tips from his years being within the business. It has been 2 years since that day and I still go back to Ramsey Jeep Service just because of Jim Ryerson. There has not been even one time where I have left feeling like I have been doped or not in the best of hands. He even helped me on numerous occasions when I would have a question and would call him. One occasion in particular that I will never forget was when my ignition module froze and left my car immobilized in a Popeyes parking lot. He helped me call Jeep Tow Help Line and was able to coordinate with the closest Jeep dealership (unfortunately, Jeep will only tow it to the closest dealership) to get my car fixed right away instead of having to wait. Jim has also helped me lower the costs of the big service by letting me know of different specials they have as well as different various discounts they have such as student discount, etc. Overall, I never would of imagined I would keep going back to a dealership service center but because of Jim, I can't seem myself going to anybody else. More
Have been a long time Chrysler customer and Jim has worked with me over 20 years first in Wyckoff and now in Ramsey. He has been very helpful when I have needed a loaner and gone out of his way to get worked with me over 20 years first in Wyckoff and now in Ramsey. He has been very helpful when I have needed a loaner and gone out of his way to get one for me whenever possible. He has also worked with me when the car needed extended service, helping me spread the work out over a short period of time so the cost would not have hit me as hard. When my Sebring started to give me major headaches, he assisted in getting me a good price on a new 200 convertible to replace my Sebring convertible. He is really the reason I went to Ramsey Chrysler rather than another Chrysler dealer. I trust him with my car completely knowing he will do his best for me. My new 200 convertible will be in goods hands, as I intend to continue going back to Ramsey and Jim for service. More
Very unhelpful when trying to get my 3 year old jeep fixed. Air conditioner broke twice since I bought it, and they were going to charge me $110 just to look at it. Very unhappy!!!! fixed. Air conditioner broke twice since I bought it, and they were going to charge me $110 just to look at it. Very unhappy!!!! More
The staff was friendly and courteous. They went through all the details on Jeep features as well as lease costs.Greg Wilson was particularly helpful and easy to deal with. Manager Bob was also helpful. all the details on Jeep features as well as lease costs.Greg Wilson was particularly helpful and easy to deal with. Manager Bob was also helpful. More
Bill Mills helped me get what I wanted and needed in a Jeep Patriot. He was patient and answered all my questions. He was also open to making a deal, and helped get my payment closer to what I could affo Jeep Patriot. He was patient and answered all my questions. He was also open to making a deal, and helped get my payment closer to what I could afford. It was a pleasure to work with him. More
This place is comically bad. They're sloppy, unprofessional and just plain ol' dopey. My first Grand Cherokee blew a cylinder head after a year and the General Manager, Rick, explained the caus unprofessional and just plain ol' dopey. My first Grand Cherokee blew a cylinder head after a year and the General Manager, Rick, explained the cause of my issue as "you drive too much". I brought my second GC there last week because the check engine light was on and the engine was racing. The took over a day to look at it before resetting the codes and telling me it was fine. I drove 3 miles and the same thing happened. It was obvious by the odometer and the snow on the car's roof that they barely looked at the car in the garage. I get too annoyed thinking about the ineptitude at this place so I'll cut this review short. More
With a pending repair bill & escalted repairs mounting, I was in the market for a new vehicle. Ryan Torrie made me a deal, got me my vehicle in the color I wanted, cleared my impending service bi mounting, I was in the market for a new vehicle. Ryan Torrie made me a deal, got me my vehicle in the color I wanted, cleared my impending service bill, and had me back on the road in a few days. A fellow with a good personality & understanding of the customers needs. I wholeheartedly recommend Ramsey Chrysler Jeep to anyone in the market for a vehicle. More