Ramsey Chrysler Jeep Dodge

Brought my car here for service. They took 5 days to diagnose it. Out of the 5 days, they called me twice, I called them 4 times for updates and all they could tell me was that they were busy. I wonder diagnose it. Out of the 5 days, they called me twice, I called them 4 times for updates and all they could tell me was that they were busy. I wonder why they asked me to bring my car in, if they were busy. They never offered me a loaner, and when I asked, they said they had non. I can never recommend this company to anyone, will never buy a car here either. They lost a very loyal customer. More

Wow! If you want a no hassle no pressure leasing or buying experience i recommend this dealership! James Turner was an a amazing sales person! I felt no pressure at all and he gave me the deal i asked buying experience i recommend this dealership! James Turner was an a amazing sales person! I felt no pressure at all and he gave me the deal i asked for without any haggling! I have leased and purchased multiple cars in the past and i would say it was never such a pressure free pleasant easygoing experience! if you looking for a great deal with a great sales guy ask for James Turner More

Went in looking for the specific vehicle. Got what I Went in looking for the specific vehicle. Got what I wanted for the price I wanted. We worked with Kevin who did a great job for his first sale he Went in looking for the specific vehicle. Got what I wanted for the price I wanted. We worked with Kevin who did a great job for his first sale he was very personable and easy to work with !! At the final step we worked with Jay who also did an amazing job! More

I had an amazing sales person! The dealership itself left a bad taste in my mouth as I was offered a deal they could not comply with. If you purchase from this dealership make sure you have every thing left a bad taste in my mouth as I was offered a deal they could not comply with. If you purchase from this dealership make sure you have every thing you need and want before signing contract. If they offer leather seats please know that these are leather slip covers and not actual factory installed leather seats. Purchased Lattitude with an offering of leather seats (as Lattitudes only come with cloth seats) in November 2013 and now it is January 10th and I am still dealing with this issue and waiting for a replacement vehicle with leather seats. Jeep Ramsey Sucks! More

We just bought a FIAT!!! Shamarie Moses was extremely helpful friendly informative and made the experience the best I have had buying a car. We test drove during a dark snowy December day..Shamarie was helpful friendly informative and made the experience the best I have had buying a car. We test drove during a dark snowy December day..Shamarie was totally game. There were lots of options on site to choose from. Overall it was an excellent experience and I would recommend this dealership especially Shamarie Moses for an enjoyable experience. More

3rd car in a row I bought from James Turner. Always the best. Would highly recommend. Not pushy. Moves fast. See James at Ramsey you will be happy. best. Would highly recommend. Not pushy. Moves fast. See James at Ramsey you will be happy. More

Great Experience , Great Service Bay , Rob Henry runs a great service department . Will work with you !!!! Fixed my issues very quickly - Jim Conway also helped me look unto a trade in great service department . Will work with you !!!! Fixed my issues very quickly - Jim Conway also helped me look unto a trade in More

Overall experience was very good, I wasn't to pleased that they had my 2011 ram 1500 for two weeks but they needed to order parts that were not in stock, that's when Jim ryerson stepped up and k pleased that they had my 2011 ram 1500 for two weeks but they needed to order parts that were not in stock, that's when Jim ryerson stepped up and kept me well informed, he was true to his word when he said he was going to call on a specific day and time to keep me updated on my situation, that was much appreciated. More

I bought my 2011 Jeep Grand Cherokee Overland from Ramsey Jeep and they gave me a few freebie oil changes. I had told myself that I wouldn't deal with dealership service departments because they are notoriou Jeep and they gave me a few freebie oil changes. I had told myself that I wouldn't deal with dealership service departments because they are notorious for terrible service and overcharging but I wasn't going to let free oil changes go to waste. When it was time for an oil change, I went to Ramsey Jeep Service and that is when I met Jim Ryerson. He was very courtesy and patient with me because this is was my first new car and I wanted to make sure I did everything right. He explained to me all the future services that I would need and gave me tips from his years being within the business. It has been 2 years since that day and I still go back to Ramsey Jeep Service just because of Jim Ryerson. There has not been even one time where I have left feeling like I have been doped or not in the best of hands. He even helped me on numerous occasions when I would have a question and would call him. One occasion in particular that I will never forget was when my ignition module froze and left my car immobilized in a Popeyes parking lot. He helped me call Jeep Tow Help Line and was able to coordinate with the closest Jeep dealership (unfortunately, Jeep will only tow it to the closest dealership) to get my car fixed right away instead of having to wait. Jim has also helped me lower the costs of the big service by letting me know of different specials they have as well as different various discounts they have such as student discount, etc. Overall, I never would of imagined I would keep going back to a dealership service center but because of Jim, I can't seem myself going to anybody else. More

Have been a long time Chrysler customer and Jim has worked with me over 20 years first in Wyckoff and now in Ramsey. He has been very helpful when I have needed a loaner and gone out of his way to get worked with me over 20 years first in Wyckoff and now in Ramsey. He has been very helpful when I have needed a loaner and gone out of his way to get one for me whenever possible. He has also worked with me when the car needed extended service, helping me spread the work out over a short period of time so the cost would not have hit me as hard. When my Sebring started to give me major headaches, he assisted in getting me a good price on a new 200 convertible to replace my Sebring convertible. He is really the reason I went to Ramsey Chrysler rather than another Chrysler dealer. I trust him with my car completely knowing he will do his best for me. My new 200 convertible will be in goods hands, as I intend to continue going back to Ramsey and Jim for service. More