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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,004 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,004 Reviews of Ramsey Chrysler Jeep Dodge

January 15, 2019

A+ service I leased my Jeep though another dealership but in an Emergency today had it towed to Ramsey because of distance. BEST decision ever. Jim in service sa More

by ErinGibbard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson
Jan 23, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you for choosing us, Erin! We appreciate the review and are glad you had a great experience with our service department!

January 08, 2019

above and beyond I have been to ramsey for some service and some warrenty work and Ramsey has always done their best, above and beyond, in taking care of my needs and More

by sportram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson, Ron Federico
Jan 11, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much, we appreciate you sharing a review!

December 29, 2018

Fantastic Experience My salesman Frank was very accommodating and helpful. His manager Mark was also very kind. It seemed both employees genuinely wanted to get me the bes More

by BlakeB2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Trotta, Mark Babin
Jan 03, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing!

December 22, 2018

Always A Pleasure To Do Business With Ryan I have purchased several 2 Ram & 3 Jeep vehicles from Ryan since 2013. He has always worked within my budget and with patience to do so, always going More

by jerseyharleybiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson - 5 Star Service Writer, Ryan Torrie
Dec 27, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much, we appreciate your comments and your business!

December 17, 2018

Hard to imagine a more painful experience 1. Dealership took my Jeep for a month dealing with a back hatch lock issue for the 5th time. Arrogance, Overpriced & Disgusting!! Can’t believe More

by Awful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Kendal , Ron Federico
Dec 17, 2018 -

Ramsey Chrysler Jeep Dodge responded

We're sorry you feel this way, but your '08 Jeep has more than 185k miles on it and is out of warranty. We quoted you the appropriate price for this fix including parts and labor, and when you took issue with that, we extended a $200 discount to help you out. If there is anything more we can do for you, let us know.

December 13, 2018

Terrible customer service Last week was my first time visiting this dealership and it will be my last. I had Joan as my service advisor and she was very unpleasant to speak to. More

by Sam
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joan Murphy
Dec 17, 2018 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see you had this experience with us. Your business is important to us, and we would love to invite you back to work with another Service Adviser. Please contact me directly if you will give me the chance to earn your business back. Thank you for your comments. Ron Federico, Service Manager. rfederico@ramseychryslerjeep.com.

November 24, 2018

Ask for Ryan Murphy to get a great deal! Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be abou More

by Mildred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Murphy, Becky, Monty Butler
Nov 26, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for sharing your experience with us! We're so glad you chose us and hope you enjoy your new Cherokee Limited!!

November 12, 2018

Services If you have a recall or need a service appointment it takes about a month for them to give you an appointment and no loaner car More

by Joey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elizabeth Gojka
Nov 13, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thank you for your feedback, Joey. We are continuously working to streamline our Service Dept and your comments are extremely helpful. We hope in the future that you'll give us another chance at earning your business.

October 27, 2018

Excellent experience Went into dealer just to start the process of leasing a new car. Drove out in a new Durango RT and got a great deal. Recommend this place!! More

by hockey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ippolito
Oct 29, 2018 -

Ramsey Chrysler Jeep Dodge responded

Glad to see this, enjoy your new Durango!

October 23, 2018

Taken care of Had an issue that required vehicle be in for a couple of days. At first, honestly, had an issue getting in touch with service writer. However, all i More

by Mike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, Ron Federico
Oct 25, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much, Mike. We appreciate you giving us the chance to correct the initial issue you had.

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