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Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,004 Reviews of Ramsey Chrysler Jeep Dodge
A+ service I leased my Jeep though another dealership but in an Emergency today had it towed to Ramsey because of distance. BEST decision ever. Jim in service sa I leased my Jeep though another dealership but in an Emergency today had it towed to Ramsey because of distance. BEST decision ever. Jim in service saw me right away made sure I had my truck back same day knowing I had a baby to get around and did it all with a smile. Our current vehicle will continue to be serviced by Ramsey Chrysler Jeep and our next purchase will be done here as well. What started out as a stressful Tuesday turned into an enjoyable experience with these guys. Thank you Jim!! More
above and beyond I have been to ramsey for some service and some warrenty work and Ramsey has always done their best, above and beyond, in taking care of my needs and I have been to ramsey for some service and some warrenty work and Ramsey has always done their best, above and beyond, in taking care of my needs and issues. Ron Federico is my service manager and he couldnt be any better when it comes to getting the quality work needed in keeping my truck in top shape. And Jim Ryerson always does his best to keep me updated on the progress of the work being done More
Fantastic Experience My salesman Frank was very accommodating and helpful. His manager Mark was also very kind. It seemed both employees genuinely wanted to get me the bes My salesman Frank was very accommodating and helpful. His manager Mark was also very kind. It seemed both employees genuinely wanted to get me the best deal possible. More
Always A Pleasure To Do Business With Ryan I have purchased several 2 Ram & 3 Jeep vehicles from Ryan since 2013. He has always worked within my budget and with patience to do so, always going I have purchased several 2 Ram & 3 Jeep vehicles from Ryan since 2013. He has always worked within my budget and with patience to do so, always going out of his way to accommodate the buyer. At Ramsey, he is my go-to-guy when I have needed to purchase a vehicle. Ryan will compare leasing vs purchase, with pro's and con's for both services. When I am at the Dealership, Ryan is always personable and will make that extra trip to say "Hi" and ask how everything is going. He is very knowledgeable of the many vehicles he sells and one can see the passion he has toward the customer in making their experience one that will keep them coming back. More
Hard to imagine a more painful experience 1. Dealership took my Jeep for a month dealing with a back hatch lock issue for the 5th time. Arrogance, Overpriced & Disgusting!! Can’t believe 1. Dealership took my Jeep for a month dealing with a back hatch lock issue for the 5th time. Arrogance, Overpriced & Disgusting!! Can’t believe More
Terrible customer service Last week was my first time visiting this dealership and it will be my last. I had Joan as my service advisor and she was very unpleasant to speak to. Last week was my first time visiting this dealership and it will be my last. I had Joan as my service advisor and she was very unpleasant to speak to. She was very rude and clearly had no interest in helping me. I waited two hours, and at that point she has been so rude the entire time that I asked for my keys to leave before they even touched my car. It was an incredibly dissatisfying experience, and I would not recommend her as a service advisor, or the dealership. More
Ask for Ryan Murphy to get a great deal! Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be abou Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be about 45 mins but that he'd make it worth my while if I waited for him. Ryan did not disappoint! Without haggling back n forth negotiations, he gave me a deal on a new lease from a basic '16 latitude Cherokee to a '19 limited Cherokee with more specs than I'd anticipated with a $25 difference in my monthly payments! I'm getting so much more car! I am beyond happy and grateful I waited for Ryan! He made it such a smooth transaction, meeting everything I asked for and more! Monty completed the deal with explanations of everything I was signing for and Becky explaining every detail of the car before I drove it off the lot. I highly recommend Ramsey Chrysler Jeep Dodge and asking for Ryan Murphy when buying or leasing to get an even better deal than you anticipated! Thanks again Ryan! And thanks as well to Monty and Becky for assisting in my decision to head over there on Black Friday and leaving with an awesome new car and deal! More
Services If you have a recall or need a service appointment it takes about a month for them to give you an appointment and no loaner car If you have a recall or need a service appointment it takes about a month for them to give you an appointment and no loaner car More
Excellent experience Went into dealer just to start the process of leasing a new car. Drove out in a new Durango RT and got a great deal. Recommend this place!! Went into dealer just to start the process of leasing a new car. Drove out in a new Durango RT and got a great deal. Recommend this place!! More
Taken care of Had an issue that required vehicle be in for a couple of days. At first, honestly, had an issue getting in touch with service writer. However, all i Had an issue that required vehicle be in for a couple of days. At first, honestly, had an issue getting in touch with service writer. However, all issues have been taken care of. They got me a loaner so I could go about my business, and everything seems good. More