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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,004 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,004 Reviews of Ramsey Chrysler Jeep Dodge

October 20, 2018

Easy and No Pressure Buying Experience Went into the dealer with a trade I was very upside down on expecting not to be able to get something done. Andy Driscoll worked quickly to get me a d More

by Vincent.Scotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Enright, Steve Pekar
Oct 22, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much, Vincent, we appreciate your comments!

September 25, 2018

Extremely poor service. Don’t count on them! Had appointment one week in advance for 7:45 am, dropped off car the night before, got call at one pm asking if I agreed to pay diagnostic fee, which More

by ACC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan was the name of the woman I spoke to in the service department
Sep 27, 2018 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see you had this issue with our service department. Our Service Manager Ron has been in touch with you and we again offer our sincerest apologies. We are here if you decide to give us another chance at earning your business.

September 05, 2018

Great Listener and patience I was there to do a test drive with my wife and was amazed and surprised that this dealership did not hold me hostage like another dealership did. He More

by DFD55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Panzarella
Sep 07, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for sharing this, we look forward to assisting you when you're ready!

August 28, 2018

Service I bought my 2013 Jeep Grand Cherokee here and never really use their service. I had a recall was waiting to try them out. Every time I call them, they More

by Jeep2013GC
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Murphy
August 24, 2018

nice and smooth Car buying/leasing made easy. I leased a Dodge Challenger couple weeks ago. I got quotes from other dealers and they well and truly beat it. Every More

by vgera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Santos
Aug 27, 2018 -

Ramsey Chrysler Jeep Dodge responded

Glad to see this, thanks so much for sharing!

August 07, 2018

I'm the one spending the money. This was the worst experience I've had buying a car. It's due to one fact and one fact only and that's Steve Pekar. He was absolutely rude and disho More

by Cbarra2401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Pekar
Aug 07, 2018 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you had a bad experience with us. Your comments regarding your sales consultant have been addressed, however our company policy indicates that the vehicle you were interested in (a 500hp Dodge Charger), requires a deal in place in order to facilitate a test drive. These cars are very powerful and we do not just take them out unless we have a serious buyer on paper. This fact would be the same regardless of the sales consultant you deal with. If you choose to try again, we can have you work with someone else, just let us know.

July 22, 2018

Great Customer Service I went to this dealer in April to get out a my lease early because I was going over the miles soon on my Cherokee. I was introduced to Jamie who assis More

by stevav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Werner, Mark Babin
Jul 23, 2018 -

Ramsey Chrysler Jeep Dodge responded

We're glad to see this worked out! Thank you for sharing your experience with us and we hope you enjoy your new Jeep!

July 17, 2018

SIMPLY AMAZING Jason Lanzillotti Will continue to be our families go to service guy. Hes a pleasure to deal with always greets my wife and i with a smile and handles More

by HCenname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JASON LANZILLOTTI
Jul 19, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for your kind comments, we appreciate your business and look forward to seeing you again!

July 16, 2018

Best Dealer and Prices Anthony is the best and most patient salesmen I have ever dealt with. He is very straightforward and always tries to get you the best deal that he can More

by Nater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Panzarella
Jul 17, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for the positive comments, we appreciate your choosing us!

July 12, 2018

Just cares about making a sale I purchased a 2018 dodge ram 2500 had a little issue but the sales team worked with me on it and was able to resolve thank you More

by Precision2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Liam Coyne
Jul 12, 2018 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry you had a less than positive experience with one of our sales consultants. If you're having an issue that has not been addressed, don't hesitate to reach out to our General Manager James Turner directly at jturner@ramseychryslerjeep.com. Thank you for your feedback.

Jul 14, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for allowing us to rectify this for you, we appreciate you giving us the chance to improve your experience. We hope you enjoy your new Ram!

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