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Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,004 Reviews of Ramsey Chrysler Jeep Dodge
Easy and No Pressure Buying Experience Went into the dealer with a trade I was very upside down on expecting not to be able to get something done. Andy Driscoll worked quickly to get me a d Went into the dealer with a trade I was very upside down on expecting not to be able to get something done. Andy Driscoll worked quickly to get me a deal on a new Cherokee lease and got me at the payments I wanted on the first go around. They even went out of there way to suggest a RAM 1500 as an alternative because they knew the amount of incentives on that vehicle would help wipe out some of the negative equity on my trade in. All in all I had a very pleasant experience and will gladly go back at lease end for my next vehicle. More
Extremely poor service. Don’t count on them! Had appointment one week in advance for 7:45 am, dropped off car the night before, got call at one pm asking if I agreed to pay diagnostic fee, which Had appointment one week in advance for 7:45 am, dropped off car the night before, got call at one pm asking if I agreed to pay diagnostic fee, which I did. At 3pm, received a message that the “definitely would not get to my car today”, they will call me the next day. When I called them back I was told they were backed up and couldn’t say if they would get to my car the next morning. I am disgusted and my plans to go out of town we’re ruined. Don’t rely on their appointments. Thanks for nothing Ramsey Jeep. More
Great Listener and patience I was there to do a test drive with my wife and was amazed and surprised that this dealership did not hold me hostage like another dealership did. He I was there to do a test drive with my wife and was amazed and surprised that this dealership did not hold me hostage like another dealership did. He was patient and listened what features I am interested before i purchase or lease. I also explained that I have a certain amount of months left and could not do anything at the moment. When i am ready i cant wait to ask for this gentleman again. Thank you Anthony! More
Service I bought my 2013 Jeep Grand Cherokee here and never really use their service. I had a recall was waiting to try them out. Every time I call them, they I bought my 2013 Jeep Grand Cherokee here and never really use their service. I had a recall was waiting to try them out. Every time I call them, they put you on hold and their service department have chip on each one of them. My Jeep won’t start do to relay. Their was a recall except my year. I had it towed, they install a new fuel pum (?). They also sold me on all new brake and rosters . With oil change it came to $2,500. I figured I will keep it, not gonna to trade it in Especially I had a lot of work done. A week later, I pick it up, their was a smell of rotten, dead animal inside my car. So bad I had to put all 4 windows down for 15 minutes. These was an old coffe cup that was in the cup hold that went bad and rotted bottom of the cup. It grew fruit-flies all over interior of my car. It’s was so bad, I wonder how can they not throw this way while working on this. To make it matter worsted, the grease in my steering wheel & radio was so bad I actually had a babywipe from my wife car that took me 20 minutes to clean it. I can’t believed the person/machanic that work this. I could inmahine if he treated external like this, how can I trusted them in the hood of your car. This why I tried to stay away from this place... it’s nit the car, today it’s the service. I am trying not to buy European, but I am not buying foreign vehicle b/c of the service of such! The service fell so entitled, but they are in service business. Can’t wait till “AI”! More
nice and smooth Car buying/leasing made easy. I leased a Dodge Challenger couple weeks ago. I got quotes from other dealers and they well and truly beat it. Every Car buying/leasing made easy. I leased a Dodge Challenger couple weeks ago. I got quotes from other dealers and they well and truly beat it. Everyone at the dealership was nice and welcoming. Justin, the salesperson i dealt with was nice and made sure he gave me the deal i wanted. would definitely recommend this place More
I'm the one spending the money. This was the worst experience I've had buying a car. It's due to one fact and one fact only and that's Steve Pekar. He was absolutely rude and disho This was the worst experience I've had buying a car. It's due to one fact and one fact only and that's Steve Pekar. He was absolutely rude and dishonest, now to anyone reading this, do I have to say anymore. If I'm in the market to buy a vehicle and I'm spending more than $50,000 dollars on your product, maybe you should not be rude with me, I am in fact the customer. It all went downhill the moment I told them i had my own financing. He lied about letting me test drive a car. He wouldn't do it unless I drew out a contract of purchase with them. How can you ask an individual to purchase a $50,000 vehicle without even knowing what it drives like. Do yourself a favor do your research get informed but whatever you do stay away from this place. Steve Pekar is a bad individual. More
Great Customer Service I went to this dealer in April to get out a my lease early because I was going over the miles soon on my Cherokee. I was introduced to Jamie who assis I went to this dealer in April to get out a my lease early because I was going over the miles soon on my Cherokee. I was introduced to Jamie who assisted me and took me on a test drive with several cars. I explained my situation to her and her manager Mark. At first, it seemed that getting out my lease, with a car I had bought at a different Jeep dealer, was going to be difficult. I left that Saturday without knowing if they could make it happen. Mark called me on Monday and told me to come in and that they would work with me. I ended up going back on Tuesday and Jamie was going to get me into the Jeep I wanted with the money I had told her I would put down at the payment I wanted. The entire car buying process was super quick. I was in and out of the dealership in about an hour. This is the fastest I have ever purchased a car. Usually the car buying process is an all day affair, but not at this dealer. Thank you Jamie and Mark for helping me out. I greatly appreciate it. More
SIMPLY AMAZING Jason Lanzillotti Will continue to be our families go to service guy. Hes a pleasure to deal with always greets my wife and i with a smile and handles Jason Lanzillotti Will continue to be our families go to service guy. Hes a pleasure to deal with always greets my wife and i with a smile and handles whatever service questions we may have. the only reason we service at Ramsey is because of Jason. He is not only a valuable asset to your company but also just a genuine trustworthy person which is very hard to find today. More
Best Dealer and Prices Anthony is the best and most patient salesmen I have ever dealt with. He is very straightforward and always tries to get you the best deal that he can Anthony is the best and most patient salesmen I have ever dealt with. He is very straightforward and always tries to get you the best deal that he can. I would suggest if you are in the market for a new vehicle that you stop in and ask for Anthony. More
Just cares about making a sale I purchased a 2018 dodge ram 2500 had a little issue but the sales team worked with me on it and was able to resolve thank you I purchased a 2018 dodge ram 2500 had a little issue but the sales team worked with me on it and was able to resolve thank you More