Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,004 Reviews of Ramsey Chrysler Jeep Dodge
This was a great experience. This was my first time in Ramsey Dodge and luckily got the greatest service. I just went to take a look around and next thing you know I ended up maki This was my first time in Ramsey Dodge and luckily got the greatest service. I just went to take a look around and next thing you know I ended up making a deal with him. Great experience Thank you. More
Purchased a VW Golf 2015 Henry Knowels was our salesperson. He was very knowledgeable, attentive and guided us through the entire process. Very pleasant, skilled and I felt l Henry Knowels was our salesperson. He was very knowledgeable, attentive and guided us through the entire process. Very pleasant, skilled and I felt like I knew him for years. I did not spend the entire day there as usual when purchasing a car. He had his paperwork arranged and completed in no time. Then I met with the finance dept. I was out of there under 2 hours not including test drive. If you are looking for a car. Henry, is the person you would want to deal with. Trust me you will have.a pleasant, stress free process! David More
A Smooth Process A smooth process! Great customer service at all levels. I was in and out quickly with all my questions answered. I got the exact Jeep I was looking to A smooth process! Great customer service at all levels. I was in and out quickly with all my questions answered. I got the exact Jeep I was looking to purchase. More
this dealership sucks! I wanted to bye a car from this place the seller told me they wanna stay local, they don't want to deal with out of state costumers. I wanted to bye a car from this place the seller told me they wanna stay local, they don't want to deal with out of state costumers. More
Always a great experience Henry Knowles knows his stuff! He’s an expert, super knowledgeable, friendly and efficient. He sold me my 2014 Jeep GC and when I was ready for my 201 Henry Knowles knows his stuff! He’s an expert, super knowledgeable, friendly and efficient. He sold me my 2014 Jeep GC and when I was ready for my 2019, there was no way I was going to any other sales person in any other town! The entire dealership experience was great. Literally everyone there is friendly! Lee Garwish and Monty in finance took good care of us. Awesome people! Overall Henry is a great guy. he makes a good name for all the bad sales people in the auto industry! Thanks for all your help Henry! See you in a few years for my next vehicle! More
The staff is just as important as the vehicle. I went into the Jeep dealership on a busy Saturday night to check out a car I saw online. I was greeted immediately by Henry who led me to what I was I went into the Jeep dealership on a busy Saturday night to check out a car I saw online. I was greeted immediately by Henry who led me to what I was inquiring about. He spent time explaining many of the features of the vehicle knowing that I wasn’t buying that evening. He was easy to speak with, and had more product knowledge than any salesman I’ve ever dealt with. I went back Monday evening for a test drive and Henry (along with Monty in finance) helped work a finance agreement that was very fair and easy to sign off on. I highly recommend this dealership. More
Exceptional Great friendly staff, smooth process with finance , endless selection of vehicle and color, would go back when my lease is up again; Aplus in customer Great friendly staff, smooth process with finance , endless selection of vehicle and color, would go back when my lease is up again; Aplus in customer service More
Buying a Used Jeep My husband and I visited this dealership in search of a new used Jeep. Henry and Monty were awesome in assisting us. Even when we had to come back to My husband and I visited this dealership in search of a new used Jeep. Henry and Monty were awesome in assisting us. Even when we had to come back to look at an older model so our payments could be lower, they were both eager to help out in any way in order to get us to a vehicle. We will definitely be back when it’s time to replace the other vehicle! More
Stepped in where Chrysler wouldn't - Went Above and Beyond The team at Ramsey Chrysler Jeep Dodge truly went above and beyond for me. I was dealing with Chrysler Warranty department for Over a month literally The team at Ramsey Chrysler Jeep Dodge truly went above and beyond for me. I was dealing with Chrysler Warranty department for Over a month literally. At Chrysler corporate I had a jr. case manager that was very polite but not very helpful in producing results. It was EXTREMELY frustrating, each call I would request to speak to a more senior manager, and would get the run around or routed to a "Level 1 Specialist" or another case manager who's voice mail would state they would call me back within 48 hours. After weeks of this pain and no results I decided to call Ramsey Chrysler Jeep to see if they could help me. I spoke to Ron Federico (Service Manager) that was quick to call me back and very sympathetic to my case. Ron is super polite, listened to my explanation and all of my frustrations with Chrysler corporate, and told me he would see how he could help me out and would call me back in a few days. Two days later he called me back with news that he was able to work out a solution with his Chrysler rep on my behalf covering the item! He then passed this to Jim Ryerson (Service Advisor) who Ron told me would call in a couple days when the details were finalized. The next day Jim Ryerson gave me a call, very organized, and had everything ready to go. He and Ron clearly spoke and had a proper hand off as Jim was versed in all of the detail (there was a lot) and he explained it all to me in a clear easy manor (I'm not a car guy) He scheduled my appointment, and we were set. I received a loaner car while my Jeep was being repaired, and the drop off and pick up couldn't have been any easier. (Good coffee machine as well LOL) I've purchased 3 Jeeps from this dealership in the last 10 years and plan on purchasing my next 3 there as well. These guys go above and beyond for their clients, are a pleasure to deal with, and that kind of service is something that will keep me coming back. More
absolutely the best dealership. I not only leased one vehicle for myself in October, I went back to the dealership in December to lease another vehicle for my wife. My sales person w I not only leased one vehicle for myself in October, I went back to the dealership in December to lease another vehicle for my wife. My sales person was Kevin Buragas both times & he and James Turner the GM could not have made the experience any easier. There were no games, I told them what I was looking for & they exceeded my expectations. Got the deal done right away & was out the door the same day in my new vehicle! I can say that I have always had good experiences with the dealerships in the Ramsey Auto Group but the all the people at Ramsey Chrysler Jeep Dodge Ram are the best. More