Rallye Motors

The sales & service team was exceptional, but not the service staff. The approach that the receptionist took to make me wait was rude. I understand that there are others waiting. On picking up the c service staff. The approach that the receptionist took to make me wait was rude. I understand that there are others waiting. On picking up the car, the receptionist was focused on their personal texting rather than taking care of the customer in front of them. They did not match the manufacturers tire pressure specification on the service performed, which was to replace the tire, even after I requested the service rep to address it. More

This is the second time that I have had to change the same part on my EQE... there has to be another solution for this problem. The service was great! same part on my EQE... there has to be another solution for this problem. The service was great! More

Katie is an excellent service representative. She is knowledgeable, efficient and presents herself very well. Best I have worked with. She is knowledgeable, efficient and presents herself very well. Best I have worked with. More

I had an exceptional experience working with Alex. From the moment we first spoke on the phone, Alex's professionalism and knowledge were evident. He took the time to understand my needs and preferenc From the moment we first spoke on the phone, Alex's professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me through the selection process with patience and expertise. Usually buying a car is a daunting experience but this entire process could not have been better! Alex's attention to detail was impressive, ensuring that every aspect of the transaction was smooth and transparent. His dedication to customer satisfaction was evident he answered all of my questions immediately Overall, Alex Puk exemplifies the highest standards of customer service and automotive expertise. I would highly recommend him to anyone looking for a seamless and enjoyable car-buying experience at Rallye Mercedes. More

could not ask for a better dealer or salesmen. I would not even consider going somewhere else even though I have a dealer closer to my home. I would not even consider going somewhere else even though I have a dealer closer to my home. More

Katie Lyons was very helpful and did everything she can to help expedite the return of the vehicle in time. I would recommend to all your customers to help expedite the return of the vehicle in time. I would recommend to all your customers More

Service was fair not excellent Staff is friendly. But the problems were not fixed to my satisfaction. But the problems were not fixed to my satisfaction. More

Very polite and professional. He actually called me by my name said good morning! These simple things can make a difference in people perception of the treatment they received. He actually called me by my name said good morning! These simple things can make a difference in people perception of the treatment they received. Thanx you for your kindness More

Great service from start to finish. Happy to go back and would highly recommend to others. Happy to go back and would highly recommend to others. More

Rallye Motors Service Department is the best- It is always a pleasure dealing with Stephen Augustine, who is very knowledgeable, helpful, courteous and at the same time very professional. I would rate always a pleasure dealing with Stephen Augustine, who is very knowledgeable, helpful, courteous and at the same time very professional. I would rate Steven as 5 stars !!! More