Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,800 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,800 reviews
March 24, 2025
Had a great experience buying my new Sprinter from Sheaffer Cheek at RBM of Alpharetta. He was very knowledgeable about the vehicle, helped me learn all the features, was very genuine and courteous an Sheaffer Cheek at RBM of Alpharetta. He was very knowledgeable about the vehicle, helped me learn all the features, was very genuine and courteous and took great care of me and my family. Shaeffer and the rest of the staff at RBM are great to work with and provided top notch service. More
by jb.little
March 24, 2025
Lori Mohr was delightful, she made purchasing my lastest Mercedes fun and informative. She not only helped me with this purchase but also provided much needed assistance with a personal situation involving Mercedes fun and informative. She not only helped me with this purchase but also provided much needed assistance with a personal situation involving the sale of my wife’s care which she no longer needed. I count Lori as not only the professional sales person she is, but also a friend I can count on. RBM of Alpharetta is lucky to have her on their staff along with the other fine associates at this dealership. Thanks, Lori!! More
by Pat
March 24, 2025
Lori Mohr, our salesperson, was fantastic. She looked patiently for the perfect car for me and found it, was kind and enthusiastic and informative. I would recommend her to anyone. She looked patiently for the perfect car for me and found it, was kind and enthusiastic and informative. I would recommend her to anyone. More
by jbiskin
March 24, 2025
RBM of Alpharetta offers an extremely positive car-buying experience! From the initial greeting, to working closely with my sales representative, Sid Karaca, to the supportive tutorial before driving off in experience! From the initial greeting, to working closely with my sales representative, Sid Karaca, to the supportive tutorial before driving off in my new car, every employee provided a high-quality and customer friendly interaction! More
by Nancy
March 23, 2025
After 17 years with a C-class it was time to make the move to updated technology. Britt made the experience easy and I'm now in the 21st century. He was easy to work with and I'm thrilled with my new move to updated technology. Britt made the experience easy and I'm now in the 21st century. He was easy to work with and I'm thrilled with my new whip! More
by Carol
March 22, 2025
RBM of Alpharetta is a great dealership to work with. Linda Luu is a good salesperson, very professional, and knowledgeable about the product. She provided the correct options and, without any sales pres Linda Luu is a good salesperson, very professional, and knowledgeable about the product. She provided the correct options and, without any sales pressure, made our purchase easy. More
by KVengu
Employees Worked With
March 22, 2025
I had an utmost pleasant sales experience with Adil at RBM of Alpharetta. He applied no-pressure sales tactics and was very experienced in vehicle features and flexible to test drive multiple cars. Commun RBM of Alpharetta. He applied no-pressure sales tactics and was very experienced in vehicle features and flexible to test drive multiple cars. Communication was top-notch. All this experience with him and RBM convinced me to return to RBM and close the deal on my first MB. More
by Kari Lindberg
Employees Worked With
March 18, 2025
Wonderful dealership. All staff we encountered were very friendly and their customer service skills are excellent. All staff we encountered were very friendly and their customer service skills are excellent. More
by Dolly
March 17, 2025
Awesome experience with Jeff Twiggs and finance lisa along with the concierge giving the details of the car along with the concierge giving the details of the car More
by Preside_r
