Lisa Brennan
Lisa Brennan at RBM of Alpharetta
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Lisa Brennan

Finance Manager

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
656 Reviews
5.0

656 Reviews

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656 Reviews of Lisa Brennan

May 30, 2024

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Employee Rating

Jeff Twiggs provided me with an amazing dealership experience last week when I purchased my brand new Mercedes-Benz! He was very detailed, provided transparency and a trustworthy service I truly appre More

by faithgfletcher
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Trade-in Experience
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Recommend Dealer
Yes

May 23, 2024

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Love Britt! From the moment we met him until we drove our new car off the lot , we were extremely satisfied with the knowledge and service that Britt provided u More

by Paigehulsey4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Luu, Britt L. Kaminsky

May 24, 2024

RBM of Alpharetta responded

Hello Paigehulsey4, We can’t thank you enough for your wonderful review! It’s fantastic to hear that Britt Kaminsky provided you with such a positive experience during your visit to our dealership. At RBM of Alpharetta, we strive to deliver excellence in every aspect of our service, and its clear that Britt embodies that commitment. We’ll be sure to recognize Britt Kaminsky for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

May 21, 2024

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Reza was very knowledgeable and attentive. Great sales experience. I will definitely recommend him to anyone That’s in the market for a new Mercedes. More

by Jenlueder2024
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Recommend Dealer
Yes

Other Employees Tagged: Reza Azizi

May 24, 2024

RBM of Alpharetta responded

Hi Jenlueder2024, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Reza Azizi and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

May 21, 2024

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The service was impeccable. From beginning to end, Lori Mohr made the process easy and stress free. She made us feel welcome and did a great job. The financing was a breeze and More

by rdrummonddye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Mohr

May 24, 2024

RBM of Alpharetta responded

Hi Rdrummonddye, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Lori Mohr. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

May 13, 2024

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All people connected with this transaction did a great job. Outstanding service and team work all around. Well done! More

by play
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adil Chaudhry

May 14, 2024

RBM of Alpharetta responded

Hello Play, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

May 05, 2024

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Everything was handled efficiently and no time was wasted haggling over littlle things. And our salesman was very good More

by Darryl.cerenzia
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Recommend Dealer
Yes

Other Employees Tagged: Ezequiel Rik

May 07, 2024

RBM of Alpharetta responded

Hello Darryl.cerenzia, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

May 01, 2024

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This is the 6th vehicle that our family has both from RBM. Always very friendly and helpful. More

by Higgyb54
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
May 06, 2024

RBM of Alpharetta responded

Hi Higgyb54, Thank you for choosing RBM of Alpharetta once again! We're thrilled to have earned your trust for the purchase of your 6th vehicle. Your loyalty means everything to us. We're here to support you in any way we can. Best Wishes, Your Friends and Family at RBM of Alpharetta

April 27, 2024

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During the sales process the salesman and a manager told me the 2021 S-580 4Matic that I was considering had the Executive Line option package ... with that in mind, I negotiated the price and bought the ca More

by joe
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Apr 30, 2024

RBM of Alpharetta responded

Hi Joe, We're sorry for the misunderstanding regarding your recent purchase from us. We admire the research you did for your Mercedes-Benz S580, reviewing available options on our vehicles as well as vehicles at other dealers. But sometimes details can start to run together, such as the available vehicle options, and information can be misconstrued. That said, we were completely transparent with you through the entire sales process as to what was included on the vehicle, and not once misrepresented your 2021 S580 4 Matic. We value your business and have enjoyed working with you, so please reach out if you have any questions or concerns – we are always here to help. Congratulations on a really great car, we hope you enjoy it for many years to come!

Apr 30, 2024

joe responded

Bottom line: They made a mistake and haven't owned up to it ... certainly not what I expect from Mercedes Benz! The owner responded intimating that I was confused with another car from a different dealer that I had looked at ... the MB salesman had actually looked up that "other" car online and should be fully aware, as I told him, that it had the AMG Line option package and said nothing about the Executive Line option package ... no, there is no confusion on my part. They also mention that they were totally transparent, yet they never mentioned that the car I bought had the Luxury Line option package ... they seemed to become aware of that when, days after the sale, we looked at the orginal window sticker information and I had to point out on page 2 where "Luxury Line" was stated (I had a copy of the sticker info because it was attached to the end of a .pdf sent to me by Lisa - the wonderful Finance Manager - and contained several financing and sales documents - all of which I was asked to sign or initial, except for the window sticker ... maybe they attached it as part of their "transparency" after I had bought the car).

April 26, 2024

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Fantastic dealership. ..as one would expect from Mercedes. Lori Mohr was beyond exceptional and the support staff were A+. More

by gadeangelo
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lori Mohr

May 03, 2024

RBM of Alpharetta responded

Hello Gadeangelo, Your kind words mean the world to us! Lori Mohr is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

April 24, 2024

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Employee Rating

This dealership is super clean, well-stocked and have good deals. Kyle was very professional and provided great customer service. I would recommend him and this dealership to anyone. More

by Rdpk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Edson

May 02, 2024

RBM of Alpharetta responded

Hello Rdpk, Wow, thank you for your kind words! We're thrilled that Kyle Edson was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and it's fantastic to hear that Kyle made your car-buying journey memorable and enjoyable. We'll be sure to share your feedback with Kyle Edson and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

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