Quality Auto Mall

Great Experience I had been looking to upgrade from an Edge to an Explorer for several months. Quality didn't have the car I wanted, so I held off. Eliud kept looking I had been looking to upgrade from an Edge to an Explorer for several months. Quality didn't have the car I wanted, so I held off. Eliud kept looking and finally found one I wanted at another deanship in NY. Not only did he go pick up the car for me but had it prepped and processed the paperwork that same day. From locating the car to having the car in my driveway was less than 48 hours. Great experience. More

From Sales to Service - Friendly and Fair Had a great experience purchasing a pre-owned vehicle from Dan SanGirardi at Quality Auto Mall. He was upfront and honest, personable and easy going. Had a great experience purchasing a pre-owned vehicle from Dan SanGirardi at Quality Auto Mall. He was upfront and honest, personable and easy going. When it came to whether or not we wanted to purchase we didn't feel pressured. He listened to our concerns and addressed any and all questions we had. He made purchasing our new vehicle an easy and stress-free experience. Also, we had the pleasure of working with Carlos Santana from Quality Auto Mall's service department. He took care of a small issue that we had with our new purchase (no questions asked and free of charge). He even apologized and was sympathetic to our situation. I would highly recommend this dealership as they are easy to work with, friendly and fair. If we weren't from out of state we would be returning to them for routine service. Thank you again, we are really enjoying our new vehicle! More

Horrible experience My wife and I tried calling the dealership to discuss returning my car for almost one month. Nobody returned our calls. We were told in January or F My wife and I tried calling the dealership to discuss returning my car for almost one month. Nobody returned our calls. We were told in January or February that the car could be returned in April, no penalty. In the meantime, we purchased a car from another dealership. When we finally got through to someone (weeks later) they said they would only take the car back in April if we leased our purchased with Ford...NEVER mentioned that previously. I would NEVER recommend this dealership to anyone in the market for a Ford. This is how a customer for almost SIX years was treated and lied to! More

Great Customer service. Salesman Danny made the whole buying car experience smooth and had alot of patience. Did not mind working past his time to make sure I left with the c Salesman Danny made the whole buying car experience smooth and had alot of patience. Did not mind working past his time to make sure I left with the car on the same day. More

Terrible Experience Staff was very friendly when getting us to buy our car. However, after we left the building with our new car, everything changed. No more customer ser Staff was very friendly when getting us to buy our car. However, after we left the building with our new car, everything changed. No more customer service and we received a letter from the DMV because they did not file paperwork correctly. We had to pay a fine for their ineptitude. Additionally, we had to return to this dealer in person because they would not answer the phones. If you are considering buying a car from them, beware of terrible customer service after you have already purchased your vehicle. More

Great, sale personal very professional, know what they doing It was a pleasure doing business with quality auto mall, love the car, love the prize more, good deal , I will definitely buy from then again, It was a pleasure doing business with quality auto mall, love the car, love the prize more, good deal , I will definitely buy from then again, More

Ford Focus 2015 Pre-Owned Certified Overall, buying my first car was a breeze through. Dan was very helpful and guided me through all the process. They were all very friendly at this dea Overall, buying my first car was a breeze through. Dan was very helpful and guided me through all the process. They were all very friendly at this dealership. I will definitely be coming back in the future! Ariel Walker More

Fantastic experience at Quality Auto Mall I just had a fantastic experience buying a car -- it's a statement I never thought I would say until now. I want to thank all of the fantastic people I just had a fantastic experience buying a car -- it's a statement I never thought I would say until now. I want to thank all of the fantastic people at Quality Auto Mall, specifically Paul Longano and Tim Bernard for all their hard work on my deal! Professional, courteous, and just all around good people all the way through the process. Love my new car and looking forward to buying from Quality again! More

Great experience! Dan was extremely helpful and understanding. He jumped right in and got me the financing I needed. I would definitely recommend this dealership and Da Dan was extremely helpful and understanding. He jumped right in and got me the financing I needed. I would definitely recommend this dealership and Dan is your salesman. They also fed us hotdogs and Hamburgers so you couldn’t ask for more!! Thanks Dan I love my truck! More

Buying a used car We purchased a Dodge Durango from a Ford dealership. They treated our car as if it was a Ford model. The car was detailed and the problems were take We purchased a Dodge Durango from a Ford dealership. They treated our car as if it was a Ford model. The car was detailed and the problems were taken care of quickly. I would definitely buy another car from them. The staff was friendly and very helpful. More