Quality Auto Mall
Rutherford, NJ
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193 Reviews of Quality Auto Mall
Horrible experience My wife and I tried calling the dealership to discuss returning my car for almost one month. Nobody returned our calls. We were told in January or F My wife and I tried calling the dealership to discuss returning my car for almost one month. Nobody returned our calls. We were told in January or February that the car could be returned in April, no penalty. In the meantime, we purchased a car from another dealership. When we finally got through to someone (weeks later) they said they would only take the car back in April if we leased our purchased with Ford...NEVER mentioned that previously. I would NEVER recommend this dealership to anyone in the market for a Ford. This is how a customer for almost SIX years was treated and lied to! More
Great Customer service. Salesman Danny made the whole buying car experience smooth and had alot of patience. Did not mind working past his time to make sure I left with the c Salesman Danny made the whole buying car experience smooth and had alot of patience. Did not mind working past his time to make sure I left with the car on the same day. More
Terrible Experience Staff was very friendly when getting us to buy our car. However, after we left the building with our new car, everything changed. No more customer ser Staff was very friendly when getting us to buy our car. However, after we left the building with our new car, everything changed. No more customer service and we received a letter from the DMV because they did not file paperwork correctly. We had to pay a fine for their ineptitude. Additionally, we had to return to this dealer in person because they would not answer the phones. If you are considering buying a car from them, beware of terrible customer service after you have already purchased your vehicle. More
Great, sale personal very professional, know what they doing It was a pleasure doing business with quality auto mall, love the car, love the prize more, good deal , I will definitely buy from then again, It was a pleasure doing business with quality auto mall, love the car, love the prize more, good deal , I will definitely buy from then again, More
Ford Focus 2015 Pre-Owned Certified Overall, buying my first car was a breeze through. Dan was very helpful and guided me through all the process. They were all very friendly at this dea Overall, buying my first car was a breeze through. Dan was very helpful and guided me through all the process. They were all very friendly at this dealership. I will definitely be coming back in the future! Ariel Walker More
Fantastic experience at Quality Auto Mall I just had a fantastic experience buying a car -- it's a statement I never thought I would say until now. I want to thank all of the fantastic people I just had a fantastic experience buying a car -- it's a statement I never thought I would say until now. I want to thank all of the fantastic people at Quality Auto Mall, specifically Paul Longano and Tim Bernard for all their hard work on my deal! Professional, courteous, and just all around good people all the way through the process. Love my new car and looking forward to buying from Quality again! More
Great experience! Dan was extremely helpful and understanding. He jumped right in and got me the financing I needed. I would definitely recommend this dealership and Da Dan was extremely helpful and understanding. He jumped right in and got me the financing I needed. I would definitely recommend this dealership and Dan is your salesman. They also fed us hotdogs and Hamburgers so you couldn’t ask for more!! Thanks Dan I love my truck! More
Buying a used car We purchased a Dodge Durango from a Ford dealership. They treated our car as if it was a Ford model. The car was detailed and the problems were take We purchased a Dodge Durango from a Ford dealership. They treated our car as if it was a Ford model. The car was detailed and the problems were taken care of quickly. I would definitely buy another car from them. The staff was friendly and very helpful. More
A great 1st time car buyer experience!! I was so nervous it being my 1st time purchasing a car. Just got my license & I thought I was goin to have a hard time. Dan made my experience so nice I was so nervous it being my 1st time purchasing a car. Just got my license & I thought I was goin to have a hard time. Dan made my experience so nice & smooth. He answered all my questions, was very patient & took his time explaining every detail about da vehicle. I would definitely recommend my friends & family to come here. Thank you Dan for making my 1st time experience great!!! More
Nice dealership, no pressure, no tricks. Good Deal! I've never been to this dealership before and didn't plan on buying a car today. The offer was too good to refuse. Danny was a very nice to work with, I've never been to this dealership before and didn't plan on buying a car today. The offer was too good to refuse. Danny was a very nice to work with, soft sell style. Finance guy clear explained my options. I also had a lesson on how to sync my car with Eddy. Once that was done I drove home in my new car. More