Quality Auto Mall

Honest sales and low-stress buying experience!! On June 15th I bought a used Jeep from Quality, it was one of the best and least stressful car-buying experiences I've ever had. We had driven about f On June 15th I bought a used Jeep from Quality, it was one of the best and least stressful car-buying experiences I've ever had. We had driven about four hours to look at the advertised Jeep, so it had been a long day already, but Chris Gerrity, our salesperson in the Pre-Owned Center of the dealership was quick to help us and was consistently friendly, honest and up-front as we negotiated pricing and offered us a very fair price for our trade-in. We had a pretty substantial down-payment, but when we ran into issues with the fund transfer due to it being a weekend, Robert Portee, the Finance Manager and Chris both worked diligently, even staying after hours to get the deal re-done so that we could drive home that day in our new vehicle, they saved us another 8 hours of driving and days of missed work! Thanks to the staff at Quality for a great buying experience, I would definitely return again. Thanks Chris and Rob!! More

Painless Visit As usual the purchase and installation of 2 tires was painless. I went before work and was done in a short period of time and then went on my way to As usual the purchase and installation of 2 tires was painless. I went before work and was done in a short period of time and then went on my way to work. Very professional. More

BAD BUSINESS I purchased a rare collectors car 2018 Shelby GT350 from this dealership Dec 27th 2018 and was promised the owners manual and the floor mats that were I purchased a rare collectors car 2018 Shelby GT350 from this dealership Dec 27th 2018 and was promised the owners manual and the floor mats that were not in the car. After months of constantly reminding them, I still have not received either. I even called Ford corporate to see if they could help me. Rob Portay was supposed to be handling this and never did. After multiple calls, emails and voicemails I still have not heard back from him or received the items I paid for. Talk about horrible customer service. Don't purchase a car from here. AWFUL! More

A great experience A good experience but some of the salesmen need to learn more about the cars they are selling. The service department is allsom they take care of th A good experience but some of the salesmen need to learn more about the cars they are selling. The service department is allsom they take care of their customers. More

If you have a Ford this is the place to go Their service department is very professional and you can tell they are experienced. They don't xx you, they tell you in detail what needs to be done Their service department is very professional and you can tell they are experienced. They don't xx you, they tell you in detail what needs to be done. More

air bags carlos was a great help he said if i need a ride they would come and pick me up !! i will always bring my car carlos was a great help he said if i need a ride they would come and pick me up !! i will always bring my car More

Carlos Santana / Is the only reason I come to Quality I have been aware of the incredible customer service that Carlos Santana brings to my Ford Raptor every time I schedule a service visit or even have t I have been aware of the incredible customer service that Carlos Santana brings to my Ford Raptor every time I schedule a service visit or even have to deal with any recall notices. Carlos is by far the best Maintenance Manager in the automotive business !! More

Dead Battery Needed a new battery on my way to work. The purchase was made, the battery was installed and I was on my way to work in no time. Needed a new battery on my way to work. The purchase was made, the battery was installed and I was on my way to work in no time. More

We knew they knew exactly what we wanted!! Paul/Tim super helpful!! They helped us out with our number is was quick and painless. 3rd time we have purchased our cars from Ford Quality Auto M Paul/Tim super helpful!! They helped us out with our number is was quick and painless. 3rd time we have purchased our cars from Ford Quality Auto Mall. More

Fantastic leasing experience! I have been a customer at Quality Automall for years. I’ve bought and leased many cars from them. The main reason being the sales people like Mike I have been a customer at Quality Automall for years. I’ve bought and leased many cars from them. The main reason being the sales people like Mike, Ross and manager Rob who have continued to make the otherwise stressful experience a pleasure. I will continue to do business there. Highly recommended! More