Putnam Subaru
Burlingame, CA
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346 Reviews of Putnam Subaru
Great experience , atmosphere, and very friendly. The sales and process was very smooth. Everyone at the dealership is friendly and very helpful. Overall a really grea , atmosphere, and very friendly. The sales and process was very smooth. Everyone at the dealership is friendly and very helpful. Overall a really great experience More
excellent A well-run service center. No backups. Prompt attention. Friendly greeting and overall experience. Recall repair/service went according to plan wit A well-run service center. No backups. Prompt attention. Friendly greeting and overall experience. Recall repair/service went according to plan without unpleasant surprises such as cost escalations or delays. I was notified as soon as car was available for pickup. Will be back. More
Great service and great dealership! Brought my 2011 Mazda in for warrantee repairs. They sent someone down to San Jose to pick up the parts so that my car would be ready as promised. T Brought my 2011 Mazda in for warrantee repairs. They sent someone down to San Jose to pick up the parts so that my car would be ready as promised. Thanks, guys! More
Fantastic experience! Had a great experience shopping for my first ever new car. Chose this dealership because of the experiencial reviews from other customers, and wow I w Had a great experience shopping for my first ever new car. Chose this dealership because of the experiencial reviews from other customers, and wow I was not disappointed. The flexibility of Miguel (the sales rep) and his respect for letting me go through my own vetting process was fantastic. Not pushy at all (like other dealerships) - respectful, patient, flexible, and ultimately excited to be my partner in the process. A+!! More
Great service and recommendations service techs were good at recommending solutions on services and things falling between seat and console. All friendly and showed genuine concern. service techs were good at recommending solutions on services and things falling between seat and console. All friendly and showed genuine concern. even the sales person was there to ensure a dent I got from a falling rock was taken care of. He arranged entire appointment with third party to coincide with my service appointment. Blue/Claude went above and beyond!! Thank you!! More
3 weeks and couldn’t fix the problem I have problem with front windows it doesn’t work will the car is moving when I stop and press emergency brakes they work fine and for 3 weeks now the I have problem with front windows it doesn’t work will the car is moving when I stop and press emergency brakes they work fine and for 3 weeks now they couldn’t fix it and always giving me excuses . asked them to check the front brakes they broke the wheel stud and they tried to make me pay 2000 to fix their mistake. I complained to the branch manager and they took care of this on spot. I’ll wait till they fix the windows cause I already paid and will move to another dealership. More
Fabulous Service! I know that when I bring my car in for service, I'll be taken care of. They are prompt, communicative, and friendly. Sidino is wonderful! I know that when I bring my car in for service, I'll be taken care of. They are prompt, communicative, and friendly. Sidino is wonderful! More
Great routine service Our experience with the service department at Putnam Mazda was excellent. We went in for our 10000 mile routine service. They were friendly, professio Our experience with the service department at Putnam Mazda was excellent. We went in for our 10000 mile routine service. They were friendly, professional, efficient, and honest. They said the car would take 1.5 hours and it was ready as quoted. This was our first time using Putnam Mazda and we will be back! More
Arian is the best This review is for Arian only. He went above and beyond when I had issues with the loaner car and genuinely cared about my safety and well-being. He This review is for Arian only. He went above and beyond when I had issues with the loaner car and genuinely cared about my safety and well-being. He was also very responsive with great communication and timely follow-up. He is the reason I will go back to Putman for service. More
Always Outstanding! We have purchased two Suburus at Putnam and are planning to get a third soon. Have always had cars serviced there and love the friendly, efficient an We have purchased two Suburus at Putnam and are planning to get a third soon. Have always had cars serviced there and love the friendly, efficient and very helpful service manager, Melissa, and her assistants. Cars are always ready in a timely manner and have never had to bring a car back for mechanical problems after service. When my husband and I have questions about the newer technology ( we're seniors) they are always so patient and informative. We intend to be doing business here for another 10 years. More