Putnam Subaru
Burlingame, CA
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341 Reviews of Putnam Subaru
Excellent customer service by the staff eso Ethan. When we arrived for our 7:15 am appt. Ethan greeted us and so welcoming . He explained what services will it be done and time to finish He is very p When we arrived for our 7:15 am appt. Ethan greeted us and so welcoming . He explained what services will it be done and time to finish He is very professional and knowledgeable. Also, Melliza who helped us when we made our appt is very helpful. More
top service Nelson provided the service as expected and beyond. He made sure that not the car was taken care of but also i was taken care of. Nelson provided the service as expected and beyond. He made sure that not the car was taken care of but also i was taken care of. More
This is my go to dealership ! I am grateful for Putnam commitment to their customers. I am always over whelmed by their honesty and integrity . I have had more than one occasion wh I am grateful for Putnam commitment to their customers. I am always over whelmed by their honesty and integrity . I have had more than one occasion when I went in thinking my 11 year old car was going to cost me an arm & a leg only to find out it was something simple and free. I have always owned cars and struggled with having a good honest mechanic at my fingertips. I found that here at Putnam .So, they have me for life ! More
Wonderful Shop Have a 2003 MPV that runs exceptionally well. I’ve been getting it serviced here since we bought it. Always super friendly and everything gets fixed w Have a 2003 MPV that runs exceptionally well. I’ve been getting it serviced here since we bought it. Always super friendly and everything gets fixed without issues. Appointments are easy to do. My most recent visit they realized that they weren’t going to have it ready by the end of day, so a loaner was provided. Can’t say enough good things about Mazda Service center. More
Great service and recommendations service techs were good at recommending solutions on services and things falling between seat and console. All friendly and showed genuine concern. service techs were good at recommending solutions on services and things falling between seat and console. All friendly and showed genuine concern. even the sales person was there to ensure a dent I got from a falling rock was taken care of. He arranged entire appointment with third party to coincide with my service appointment. Blue/Claude went above and beyond!! Thank you!! More
Uneeded costs I just feel that I got ripped off for a service that I did not need. Unfortunate cause they could have taken the high road, but sales guy did not bud I just feel that I got ripped off for a service that I did not need. Unfortunate cause they could have taken the high road, but sales guy did not budge on his claim that the car needed a 200 usd diagnostic. More
Great experience , atmosphere, and very friendly. The sales and process was very smooth. Everyone at the dealership is friendly and very helpful. Overall a really grea , atmosphere, and very friendly. The sales and process was very smooth. Everyone at the dealership is friendly and very helpful. Overall a really great experience More
excellent A well-run service center. No backups. Prompt attention. Friendly greeting and overall experience. Recall repair/service went according to plan wit A well-run service center. No backups. Prompt attention. Friendly greeting and overall experience. Recall repair/service went according to plan without unpleasant surprises such as cost escalations or delays. I was notified as soon as car was available for pickup. Will be back. More
Great service and great dealership! Brought my 2011 Mazda in for warrantee repairs. They sent someone down to San Jose to pick up the parts so that my car would be ready as promised. T Brought my 2011 Mazda in for warrantee repairs. They sent someone down to San Jose to pick up the parts so that my car would be ready as promised. Thanks, guys! More
Fantastic experience! Had a great experience shopping for my first ever new car. Chose this dealership because of the experiencial reviews from other customers, and wow I w Had a great experience shopping for my first ever new car. Chose this dealership because of the experiencial reviews from other customers, and wow I was not disappointed. The flexibility of Miguel (the sales rep) and his respect for letting me go through my own vetting process was fantastic. Not pushy at all (like other dealerships) - respectful, patient, flexible, and ultimately excited to be my partner in the process. A+!! More