Putnam Subaru

This is my first car. The overall experience is awesome. Julian is highly professional, kind, and responsive! The delivery service is also convenient. The overall experience is awesome. Julian is highly professional, kind, and responsive! The delivery service is also convenient. More

The staff was excellent and made my car buying experience fun and painless. I have purchased my second vehicle from here and will return when I consider another. I would also recommend to others. fun and painless. I have purchased my second vehicle from here and will return when I consider another. I would also recommend to others. More

I trust them completely for my car services, they are always so helpful and do the best for me and my car. always so helpful and do the best for me and my car. More

Excellent customer service , fast , very friendly service. Great waiting room!! Great value price for my service !! Thanks for the coupons too ! And also thank you for calling me ahead of time to service. Great waiting room!! Great value price for my service !! Thanks for the coupons too ! And also thank you for calling me ahead of time to make a appointment for my service.. More

Dominic at Putnam Subaru, was wonderful to work with getting my first Subaru. He's great at listening and patient to answer my questions. He genuinely enjoys his job of helping people find their suitabl getting my first Subaru. He's great at listening and patient to answer my questions. He genuinely enjoys his job of helping people find their suitable vehicles. He's professional and not pushy for sales. Ricardo, a product delivery specialist, was super helpful explaining all the features on my newly purchased Crosstrek. He delivers great customer service and knowledgeable of his work. More

Ricardo Villanueva is a product specialist at Putnam Subaru who helped us with the tutorial lesson. He is very kind, patient, friendly, and helpful. He explained the forester's functions in detail to us Subaru who helped us with the tutorial lesson. He is very kind, patient, friendly, and helpful. He explained the forester's functions in detail to us and answered any questions we had. Ricardo took the time to explain it to us. We were impressed and so thankful for his patience. We strongly recommend that our family and friends go to Putnam Subaru in the future. More

Im going to name my next child after my salesman, Konstantin Masgyutov. Its a shame he isnt single, I might marry him too! Konstantin Masgyutov. Its a shame he isnt single, I might marry him too! More

JD and Konstantin, Larry and Ricardo were wonderful very knowledgeable and pleasant efficient. Good experience knowledgeable and pleasant efficient. Good experience More

Trustworthy staff. Outstanding and reliable. Very polite to the customer and very hospitable staff. Good job. Keep up the good work. Outstanding and reliable. Very polite to the customer and very hospitable staff. Good job. Keep up the good work. More

Let me start by saying, the young salesman was very good. My issue is with their service department. My first time purchasing a car from a dealership.. I purchased a 2021 Subaru Outback Limited. I ha My issue is with their service department. My first time purchasing a car from a dealership.. I purchased a 2021 Subaru Outback Limited. I have never owned a Subaru. I have also never paid this much for a car. I heard that they are very good cars , safety, mechanically and hold their value. Three hours of having the car, all the internal lights were on! Including Check Engine light! Needless to say I was pretty upset and concerned especially because it was just certified! They took the car for a few days and said it was the Thermal Control Valve. It was bad. I asked if this was something they had just checked 8n order to certify, and the answer was yes! Apparently, it went bad a day or so after certification. I understand these things can happen. The service manager assured me that everything was good now. Then a few days after having it back, we noticed steam and a burning smell coming from under the hood. When we got home we opened the hood to find that the coolant container was bone dry! Nothing, Nada , Zilch! I was so upset that they didn’t bother to check the fluids!? Seriously? They had ample opportunity to return my car to me with this checked! I called the service manager and she tried to explain it away.. that I didn’t understand how cars work and that the reservoir didn’t need anything in it! And then she questioned whether there was anything in it a few times more. She didn’t want to hear it! I am completely dissatisfied with their so called “Service Department “. They were sloppy and completely incompetent! And didn’t want to take any accountability! I am so sorry I purchased from, and will never do it again or recommend anyone I know to them! More