Putnam Subaru
Burlingame, CA
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341 Reviews of Putnam Subaru
Good customer service but the price seemed a little steep. Regular customers should get a discounted rate for loyalty. Otherwise satisfied with the outcome. The length req but the price seemed a little steep. Regular customers should get a discounted rate for loyalty. Otherwise satisfied with the outcome. The length requirement on this is rediculous. More
Real good dealership Good and friendly service no pressure great deals love this place I will recommend to others Scot Eichenbaum is the man and Finance department is goo Good and friendly service no pressure great deals love this place I will recommend to others Scot Eichenbaum is the man and Finance department is good More
25K Service Customer service is A plus. Service advisor immediately took us in and gave us details as to what the car icon service needs. Also i handed him a coup Customer service is A plus. Service advisor immediately took us in and gave us details as to what the car icon service needs. Also i handed him a coupon from the dealership and he looked where i can save the most. More
No stress, cordial service We were helped without delay. The waiting room was very comfortable. The attendant made it a point to make our hour and a half wait pleasant. We were helped without delay. The waiting room was very comfortable. The attendant made it a point to make our hour and a half wait pleasant. More
Quick & Easy I came in and told Ash who greeted me that I was shopping around for the best lease arrangement for an S60. I showed him the quote I got from another I came in and told Ash who greeted me that I was shopping around for the best lease arrangement for an S60. I showed him the quote I got from another dealer. He showed me some cars and we did a test drive. During the test drive he provided more info about the car. We came back and I asked how long it would take to do the paperwork because I had a dinner date. Ash was very personable with no pressure. Great experience overall! More
Friendly service Derrick was amazing! I had a brake censor issue resulting in multiple dash lights turning on and a push start problem on my 2015 Forester that only ha Derrick was amazing! I had a brake censor issue resulting in multiple dash lights turning on and a push start problem on my 2015 Forester that only has 20k miles. He identified the problem immediately and reassured me that it would be taken care of, checked on the warranty and resolved the issue promptly. He also recommended a 24k service, which I agreed to. My subee runs like a dream and Derrick provided super friendly service which I didn’t expect from a dealership service department. I’ll be coming back to Derrick for all my subee needs - he’s the best! More
Good for regular maintenance I bring my 2-yr old CX-5 to Putnam Mazda for regular maintenance because it's the closest Mazda dealership to my home. The service advisors are alway I bring my 2-yr old CX-5 to Putnam Mazda for regular maintenance because it's the closest Mazda dealership to my home. The service advisors are always pleasant, thorough and helpful. I typically wait on site while my car is being serviced and the waiting area is pleasant and comfortable, with coffee and tasty pastries provided. Service is prompt and appears to be well done. Service reports are clear and informative. More
Service Managers Are Great Brought my vehicle for an engine shutting off issue. Although the issue could not be resolved at this time, my Service Manager Peter Barbar did every Brought my vehicle for an engine shutting off issue. Although the issue could not be resolved at this time, my Service Manager Peter Barbar did everything in his power to get to the cause of the problem, and continues to offer his assistance were it to happen again until the issue is resolved. They do care for their customers. More
Seamless, quick, efficient & pleasant. This service department provides great customer service. It was quiet the day I was there. Nice waiting area, refreshments, clean. Friendly staff. Al This service department provides great customer service. It was quiet the day I was there. Nice waiting area, refreshments, clean. Friendly staff. All around positive experience. I was just here for maintenance but everytime i have been there the experience has been positive. More
Respectful and straightforward My husband shopped by telephone for the best price on a Subaru Outback. Putnam Subaru not only had the best prices, but they we straightforward in ad My husband shopped by telephone for the best price on a Subaru Outback. Putnam Subaru not only had the best prices, but they we straightforward in addressing our needs, didn’t waste our time, or give any crazy sales pitch. They car was ready to test drive when we arrived, and the paperwork process was smooth, the whole process was flawless. More