Putnam Subaru

Courteous, accessible, and willing to sell me the car I used an aggressive outreach tactic to get a dozen dealerships to bid against each other. From about half of the Subaru dealerships I contacted, the I used an aggressive outreach tactic to get a dozen dealerships to bid against each other. From about half of the Subaru dealerships I contacted, the response was sarcasm or contempt but from Putnam their response was not only the best price proposal, but they were courteous and entirely willing to do business with me. Putnam Subaru is an organized, friendly, and professional environment. They made the otherwise unpleasant experience of buying a new car a breeze. They have repeatedly followed up with me to check in and make sure everything is going perfectly, and thanks to them it all has been. I recommend Putnam Subaru without hesitation. More

Efficient but the communication between customer and service Communication needs to be more timely and more efficient Call customer when there are delays in the delivery of the parts ordered Keep customer post Communication needs to be more timely and more efficient Call customer when there are delays in the delivery of the parts ordered Keep customer posted More

Arian was informative and listen to my needs Arian checked my service record and knew what my CX5 needed. Gave me the cost and the service was completed on time. He also reviewed what done and wh Arian checked my service record and knew what my CX5 needed. Gave me the cost and the service was completed on time. He also reviewed what done and what the car will need in the near future. The service was hassle free!! More

Good customer service but the price seemed a little steep. Regular customers should get a discounted rate for loyalty. Otherwise satisfied with the outcome. The length req but the price seemed a little steep. Regular customers should get a discounted rate for loyalty. Otherwise satisfied with the outcome. The length requirement on this is rediculous. More

Real good dealership Good and friendly service no pressure great deals love this place I will recommend to others Scot Eichenbaum is the man and Finance department is goo Good and friendly service no pressure great deals love this place I will recommend to others Scot Eichenbaum is the man and Finance department is good More

25K Service Customer service is A plus. Service advisor immediately took us in and gave us details as to what the car icon service needs. Also i handed him a coup Customer service is A plus. Service advisor immediately took us in and gave us details as to what the car icon service needs. Also i handed him a coupon from the dealership and he looked where i can save the most. More

No stress, cordial service We were helped without delay. The waiting room was very comfortable. The attendant made it a point to make our hour and a half wait pleasant. We were helped without delay. The waiting room was very comfortable. The attendant made it a point to make our hour and a half wait pleasant. More

Quick & Easy I came in and told Ash who greeted me that I was shopping around for the best lease arrangement for an S60. I showed him the quote I got from another I came in and told Ash who greeted me that I was shopping around for the best lease arrangement for an S60. I showed him the quote I got from another dealer. He showed me some cars and we did a test drive. During the test drive he provided more info about the car. We came back and I asked how long it would take to do the paperwork because I had a dinner date. Ash was very personable with no pressure. Great experience overall! More

Friendly service Derrick was amazing! I had a brake censor issue resulting in multiple dash lights turning on and a push start problem on my 2015 Forester that only ha Derrick was amazing! I had a brake censor issue resulting in multiple dash lights turning on and a push start problem on my 2015 Forester that only has 20k miles. He identified the problem immediately and reassured me that it would be taken care of, checked on the warranty and resolved the issue promptly. He also recommended a 24k service, which I agreed to. My subee runs like a dream and Derrick provided super friendly service which I didn’t expect from a dealership service department. I’ll be coming back to Derrick for all my subee needs - he’s the best! More

Good for regular maintenance I bring my 2-yr old CX-5 to Putnam Mazda for regular maintenance because it's the closest Mazda dealership to my home. The service advisors are alway I bring my 2-yr old CX-5 to Putnam Mazda for regular maintenance because it's the closest Mazda dealership to my home. The service advisors are always pleasant, thorough and helpful. I typically wait on site while my car is being serviced and the waiting area is pleasant and comfortable, with coffee and tasty pastries provided. Service is prompt and appears to be well done. Service reports are clear and informative. More