Putnam Subaru

IT WAS OKAY nothing too special on the service, i wish the make it mandatory for all service reps to provide the sheet of the oil change review. i purchased a ser nothing too special on the service, i wish the make it mandatory for all service reps to provide the sheet of the oil change review. i purchased a service package and there are a list of services i get with the 35K, and i have no idea if it was all done. i asked for the sheet that shows the brakes, tires, and where they rank good, fair, poor, only to learn the guy doesn't do them. so i'm assuming everything is good to fair. More

appointment - oil change- srvc New vehicle. first visit.... Service done as described and within reasonable time. Employees communicated well and honestly. Will be coming back f New vehicle. first visit.... Service done as described and within reasonable time. Employees communicated well and honestly. Will be coming back for next service here More

Good Service Ethan is consistently friendly and helpful. He has been very clear on what was needed andvwhat was done. I dont know who the actual tech is Ethan is consistently friendly and helpful. He has been very clear on what was needed andvwhat was done. I dont know who the actual tech is More

2018 Nissan Leaf bought from James Behbahani James Behbahani was great to work with. I had contacted NIssan dealerships in Fremont, Sunnyvale and Redwood City. James was much more responsive, c James Behbahani was great to work with. I had contacted NIssan dealerships in Fremont, Sunnyvale and Redwood City. James was much more responsive, clear and concise and provided a much better deal than the other dealerships. More

Dan Dishart is the man!! I came to purchase a brand new vehicle, with an interest in the new 2018 Outback and Crostrek. Dan was an excellent person to work with, as he was ext I came to purchase a brand new vehicle, with an interest in the new 2018 Outback and Crostrek. Dan was an excellent person to work with, as he was extremely attentive and provided full details to all the models and trims. I test drove both cars, and decided on the Outback as my brand new car (and first Subaru to boot!). I have been to many dealerships in my life, and by far, Dan is perhaps the best person I've had the pleasure to connect with, and purchase from. Kudos to this man, and hope he gets recognized and rewarded for his amazing work at Putnam Subaru. He's definitely somebody who makes me want to come back to this specific location in the future, and recommend to all my friends and family when purchasing a Subaru. Thanks Putnam Subaru! And MAJOR thanks Dan! :) More

Tire and parts Brought my car in because tire had a slow leak. They found the screw and patched it cheaper than the tire store I went to before. I also needed some Brought my car in because tire had a slow leak. They found the screw and patched it cheaper than the tire store I went to before. I also needed some parts, and because they did not have as many as I needed in stock, discounted the remaining units! What great service! More

Saturday morning at Putnam Subaru I was in need of a new car, since my previous car was just repurchased as part of a law suite against Ford. I didn't want to rent a car while waiting I was in need of a new car, since my previous car was just repurchased as part of a law suite against Ford. I didn't want to rent a car while waiting for other Subaru dealers shipment to come in. They all had agreed to match the lowest offer, but none had the color, trim and package combination I wanted. As a last effort, I decided to reach-out to Putnam Subaru. Definitely not the closest to South Bay, but still not too far. Just 45-min up the peninsula got me the exact car I wanted, when I wanted it. And, Daniel was able to match the price. I was elated. I arrived at the dealer shortly after 11AM and was on my way home with my new car shortly after noon. Quickest and the least hassle ever in buying any car I have experienced. When I arrived at the lot Daniel met me outsides as I was approaching. He told me he was overbooked, yet he recognized my desire to be in and out of the purchase process. At no point did I feel like I was waiting for him to get back to me. He handled two customers in parallel seamlessly. I also can't forget to mention Erik in Finance. He guided me through the paperwork and presented me with the available options for pre-paying maintenance and extended warranty. It was also quick and painless. I am always interested in extended warranty, but this time we had decided to opt out of buying the maintenance package, since the dealers have specials all the time. Though, with hind site, I will miss the convenience of driving away without paying for the scheduled maintenance. Overall, I would highly recommend to anyone buying a car to first negotiate the price before showing up at the showroom. Daniel and Erik at Putnam Subaru made that whole process as smooth and flawless as anyone would want. More

Courteous, accessible, and willing to sell me the car I used an aggressive outreach tactic to get a dozen dealerships to bid against each other. From about half of the Subaru dealerships I contacted, the I used an aggressive outreach tactic to get a dozen dealerships to bid against each other. From about half of the Subaru dealerships I contacted, the response was sarcasm or contempt but from Putnam their response was not only the best price proposal, but they were courteous and entirely willing to do business with me. Putnam Subaru is an organized, friendly, and professional environment. They made the otherwise unpleasant experience of buying a new car a breeze. They have repeatedly followed up with me to check in and make sure everything is going perfectly, and thanks to them it all has been. I recommend Putnam Subaru without hesitation. More

Efficient but the communication between customer and service Communication needs to be more timely and more efficient Call customer when there are delays in the delivery of the parts ordered Keep customer post Communication needs to be more timely and more efficient Call customer when there are delays in the delivery of the parts ordered Keep customer posted More

Arian was informative and listen to my needs Arian checked my service record and knew what my CX5 needed. Gave me the cost and the service was completed on time. He also reviewed what done and wh Arian checked my service record and knew what my CX5 needed. Gave me the cost and the service was completed on time. He also reviewed what done and what the car will need in the near future. The service was hassle free!! More