Putnam Subaru

People and environment were excellent The adviser was polite, knowledgeable and fan to deal with, service was fast enough. I can perform some work in comfortable and quiet waiting room in The adviser was polite, knowledgeable and fan to deal with, service was fast enough. I can perform some work in comfortable and quiet waiting room instead of driving 30 miles to office and back. General impression is excellent. This was not repair but planned 6,000 miles service with oil/filter replacement and others as required by schedule. Due to this reason I can't estimate the technical quality of work performed but only the level of customer service that was excellent.. More

WOULD NOT GO ANYWHERE ELSE Despite the fact that I found out my warranty for 100,000 miles expired last year at the 5 year mark and the visit cost me $900, Ethan was excellent, Despite the fact that I found out my warranty for 100,000 miles expired last year at the 5 year mark and the visit cost me $900, Ethan was excellent, friendly and very accommodating. As I said, I wouldn't go anywhere else. More

I went to Putnam Jeep. Not Subaru The Online scheduling for service is completely broken. Had to call in to make an appointment which is annoying. Peter in JEEP service was wonderful. The Online scheduling for service is completely broken. Had to call in to make an appointment which is annoying. Peter in JEEP service was wonderful. More

Always great service I have been taking my 2002 Volvo for service here for many years. Everyone is very professional, friendly, and efficient. Miguel welcomes me by name I have been taking my 2002 Volvo for service here for many years. Everyone is very professional, friendly, and efficient. Miguel welcomes me by name when I arrive. They were very accommodating to me when I required "special" time frames when having service done last year. I love the idea that my car is washed inside/out when any service is done, but still appreciated that they didn't offer that service during the drought. More

Volvo service Miguel was very helpful, explained clearly what's the plan to repair & service for my XC60. I was informed that there will be a parts to be ordered. T Miguel was very helpful, explained clearly what's the plan to repair & service for my XC60. I was informed that there will be a parts to be ordered. That's a awesome service. More

Friendly and informative Had to bring the car in for a calibration after a windshield replacement. Ethan made a point of keeping me up to date as to expected completion time. Had to bring the car in for a calibration after a windshield replacement. Ethan made a point of keeping me up to date as to expected completion time. It took longer than expected but at least the lobby is comfortable and I could enjoy the latte and danish. Will return for next scheduled maintenance and am looking forward to a new service department in the future. More

I brought my 2015 Outback in for the 24000 mile service. I w All employees that I dealt with were attentive, professional and helpful. I will continue to use this Dealership for all of my Subaru needs. Melissa w All employees that I dealt with were attentive, professional and helpful. I will continue to use this Dealership for all of my Subaru needs. Melissa was especially helpful in her efforts to get me reimbursed for the battery I had to purchase to replace the original battery in a 2015 Outback with less than 24000 miles on it. More

Dependable My 3rd servicing after i bought new outback. No complains, provide all valuable inputs. Whenever I have issue I drop in and the technical department g My 3rd servicing after i bought new outback. No complains, provide all valuable inputs. Whenever I have issue I drop in and the technical department give me the guidelines for issues i stantly. I would recommend the dealership for servicing. More

EXCELLENT DEALERSHIP The service is stellar (Daniel Dishart). I never felt so comfortable purchasing a car. Will definitely go back to Putnam for my next car! There was no The service is stellar (Daniel Dishart). I never felt so comfortable purchasing a car. Will definitely go back to Putnam for my next car! There was no hassling involved and everything was straightforward. We were in and out within a couple hours! Now that was fast! I couldn't even believe I was driving my new Outback already. We are so happy with our purchase and we finally have space that we needed! More

Excellent Courteous, friendly, helpful and very reasonable. Sidino Tocci went out of his way to be helpful. I would definitely go ahead for a vehicle service. Courteous, friendly, helpful and very reasonable. Sidino Tocci went out of his way to be helpful. I would definitely go ahead for a vehicle service. More