Putnam Subaru

False promises Already set I was tripped on going into your dealership for some reason we’re trying to run my credit again give me a lower rate.. At the end receiv Already set I was tripped on going into your dealership for some reason we’re trying to run my credit again give me a lower rate.. At the end received a higher interest rate which means higher payments and did not get the card that I was promised continuously Lied to my face very very disappointing experienc More

Best car buying experience I've ever had This was the best car buying experience I've ever had. Dan was so helpful and kept me in the loop the whole time. He gave me a fair price and treated This was the best car buying experience I've ever had. Dan was so helpful and kept me in the loop the whole time. He gave me a fair price and treated me well even after I bought the car. He was patient with me through the loan qualification period and made sure that I was okay even when I was in the finance department. I was not thrilled about having to buy a new car. I had recently been in a bad accident and I was not feeling great about any of it, but Dan made the process so easy. I felt well taken care of throughout. I would definitely recommend this dealership to my family and friends in the future. More

New car add-ons installation i purchased add-ons to my new Outback Subaru (great car). Dominic Bati, that provided great service through the sales process, followed-up on my reque i purchased add-ons to my new Outback Subaru (great car). Dominic Bati, that provided great service through the sales process, followed-up on my request and arranged a smooth installation. More

Easy to work with sales people I liked working with Alex. He was patient and wasn’t too pushy. We had our 2.5 year old daughter with us and he understood our needs as well as helped I liked working with Alex. He was patient and wasn’t too pushy. We had our 2.5 year old daughter with us and he understood our needs as well as helped us keep her distracted with paper to draw on. He did a good job of giving us space when we needed it and hands on when it was necessary. Thanks Alex! More

overall very good experience Michael my sales guy was great. He got me to upgrade from thinking of a used Mazda 3 into a new one. Professional and nice. Cartier went the extra s Michael my sales guy was great. He got me to upgrade from thinking of a used Mazda 3 into a new one. Professional and nice. Cartier went the extra step to get me a better interest rate and super professional. More

2018 Subaru Crosstrek purchase Was dreading buying a new car due to previous experience. Was prepared to spend a good part of the day to handle this. The whole process from introd Was dreading buying a new car due to previous experience. Was prepared to spend a good part of the day to handle this. The whole process from introduction, test drive, and finance took less than 3 hrs. Dominic was very patient and polite. More

Courteous staff and I'm always in and out quickly. The service person went over every single item on the invoice and was very nice and upbeat. I was quoted 4 to 6 hours because it was a major service c The service person went over every single item on the invoice and was very nice and upbeat. I was quoted 4 to 6 hours because it was a major service check up but I was on my way within two and a half hours. The treatment I receive at this dealership would make me purchase another Mazda in the future. More

Excellent service from Putnam Subaru I got very excellent service from Dan DiShart from Putnam Subaru. Hi is very experienced, and explained every feature very detailed and patient. I wou I got very excellent service from Dan DiShart from Putnam Subaru. Hi is very experienced, and explained every feature very detailed and patient. I would like to recommend Dan and Putnam Subaru More

Easy Peasy It was all very easy. Made my service appt for a convenient date and time. Drove right up and Ramiro was ready to take my Mazda. He was clear on wh It was all very easy. Made my service appt for a convenient date and time. Drove right up and Ramiro was ready to take my Mazda. He was clear on what was going to take place and how long it would take. My car was ready as expected. Once again, Ramiro was clear as to what took place and advised on how my brakes and tires were holding up. A bit of construction going on at the dealership, so Ramiro walked me out to my car to make sure I didn't get lost. All very professional. Much appreciated. More

People and environment were excellent The adviser was polite, knowledgeable and fan to deal with, service was fast enough. I can perform some work in comfortable and quiet waiting room in The adviser was polite, knowledgeable and fan to deal with, service was fast enough. I can perform some work in comfortable and quiet waiting room instead of driving 30 miles to office and back. General impression is excellent. This was not repair but planned 6,000 miles service with oil/filter replacement and others as required by schedule. Due to this reason I can't estimate the technical quality of work performed but only the level of customer service that was excellent.. More