Putnam Subaru
Burlingame, CA
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342 Reviews of Putnam Subaru
Amazing as always I know that dealerships get thought of as scam artists but really, I’ve never had anything but amazing experiences at Putnam. The service writers are I know that dealerships get thought of as scam artists but really, I’ve never had anything but amazing experiences at Putnam. The service writers are honest and don’t try and sell you stuff you don’t need. They’re honest about how long you can wait to do your repairs if you can’t afford them at the time they’re recommended. After 8 years, Putnam has kept my car running smooth! More
No frills, No pressure, great cars I first called in to inquire on a CPO Nissan Leaf and spoke to James. He provided a wealth of information that I decided to go in and test drive the I first called in to inquire on a CPO Nissan Leaf and spoke to James. He provided a wealth of information that I decided to go in and test drive the car. On my way there he called me to clarify some information that he gave me and understood if I didn't want to come in to test out the car with new information provided. I appreciated this as some dealers would not have done that. I went in anyway. During the test drive he again gave me details about the Leaf and his personal experience which then i already made up my mind to purchase the vehicle. The price negotiation was straight forward. Couldn't agree with the pricing so I initially left but came back to purchase the vehicle 1) because of the service I received from James was excellent. 2.) no pressure in buying 3.) fair pricing for the vehicle. More
It was excellent! The salesman, Tony was very nice, kind, and cool. He made us cozy and comfort in the place to deal, even there was generous and no limit while we did The salesman, Tony was very nice, kind, and cool. He made us cozy and comfort in the place to deal, even there was generous and no limit while we did test drive. After we had decided to buy a car, all the process was so smooth till we drove it out of the dealer's lot. More
Very friendly and efficient! It was a very pleasant experience to have my Subaru serviced at the Putnam Burlingame. Although it's far from my house, I'll come here for my future s It was a very pleasant experience to have my Subaru serviced at the Putnam Burlingame. Although it's far from my house, I'll come here for my future services I'll need due to their excellent customer service. More
Quality interaction from start to finish What you would expect from a dealership. That we're kind and took care of me. Nice team overall. Felt like a "customer", whether that's good or bad What you would expect from a dealership. That we're kind and took care of me. Nice team overall. Felt like a "customer", whether that's good or bad is up to you. More
Great Experience I just purchased a 2018 Subaru Forester from Dan Dishart, who was both knowledgeable and forthcoming. He was thorough and clearly explained all aspect I just purchased a 2018 Subaru Forester from Dan Dishart, who was both knowledgeable and forthcoming. He was thorough and clearly explained all aspects of the buying process (from car features to financing), and was patient when I wanted to spend extra time on certain talking points. I got a great deal on the car, and was impressed by the dealership's clean atmosphere, efficiency, and the friendliness not only from my salesperson, but also the finance department and the person who reviewed the car setup process with me (pairing my phone via bluetooth, setting up homelink, etc). I had a very positive experience and would definitely recommend this dealership to anyone looking to purchase a new vehicle. More
Smooth sailing Miguel and Dominic were down to earth, friendly, helpful, and very knowledgeable. What a breath of fresh air compared to my past experiences with car Miguel and Dominic were down to earth, friendly, helpful, and very knowledgeable. What a breath of fresh air compared to my past experiences with car purchases. I am enjoyed working with both of them and felt they made the process as smooth as possible. More
Very satisfie! Thank you for your help! Specially Nelson that person who was able to help me! Wit any question I had. He was very patient and know wa he is doing!! Thank you for your help! Specially Nelson that person who was able to help me! Wit any question I had. He was very patient and know wa he is doing!! Thank you again More
They treat you like royalty, even after you buy the car The service was quick and thorough, the people were informative, kind and kept me in the loop, and I couldn't have been happier with the way the repai The service was quick and thorough, the people were informative, kind and kept me in the loop, and I couldn't have been happier with the way the repairs went. More
Very professional Jeffrey in The service dept. kept me informed thru every step of my repair, it very helpful. The service department and shop were very clean, and the Jeffrey in The service dept. kept me informed thru every step of my repair, it very helpful. The service department and shop were very clean, and the employees went out of their way to help. More