Back

Puente Hills Volkswagen

City Of Industry, CA

4.4
73 Reviews
At Puente Hills Volkswagen we see customers as our guests. Guest satisfaction is not just a catch phrase it's what we live by. Our strength at Puente Hills Volkswagen is our product knowledge. You see our staff are not just VW sales service and parts people they are VW owners as well. Who better to serve you than a person who drives a Volkswagen themselves. Our main concern in the sales department is your needs. By going the extra mile for our guests we achieve higher customer satisfaction and create lifetime guests. Our sales department is staffed with long-time Volkswagen certified salespeople managers and finance professionals.
Contact Dealership

17110 E Gale Ave

City Of Industry, CA

91745

Directions

By Type

Showing 73 reviews

April 26, 2026

We really appreciate the excellent experience at Puente Hills Volkswagen! Both Miguel and his Manager were amazing! Thank you both so much for the great deal you gave us on our new Volkswagen!! More

by armympbravo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Puente Hills Volkswagen responded

It’s wonderful to hear you enjoyed such an excellent experience and that Miguel and our management team provided exceptional support. Congratulations on your new Volkswagen and thank you for letting us help secure a great deal.

April 21, 2026

The staff at this dealer is very professional and friendly. I have been coming here for service; this is the first time purchasing a vehicle here, I was lucky enough to work with Miguel P. who assist More

by Irina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Puente Hills Volkswagen responded

We’re delighted you had such a positive experience with our team. It’s wonderful to know Miguel provided professional, friendly support and that your Tiguan purchase was efficient and honest. We appreciate you choosing us for your first vehicle purchase and look forward to serving you again.

Apr 22, 2026 -

Puente Hills Volkswagen responded

Irina, Thank you so much for taking the time to leave us such a stellar review! If you ever need anything please feel free to reach out to me directly! Chris Kelly Sales Manager VW Puente Hills ckelly@vwpuentehills.com

April 15, 2026

Miguel was absolutely great. Was patient with my many request through text and provided me with a great experience. You want great service, come see Miguel at Puente Hills Volksw More

by michael.hughson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Puente Hills Volkswagen responded

Thank you for your five-star review and for choosing a new Tiguan. We’re delighted that Miguel’s patience and responsiveness via text made your experience seamless. Enjoy your Tiguan, and let us know if we can help again.

Apr 22, 2026 -

Puente Hills Volkswagen responded

Michael, Thank you so much for taking the time to leave Miguel and our dealership an excellent review! We appreciate you! If you ever need anything please reach out to me directly. Chris Kelly Sales Manager VW Puente Hills ckelly@vwpuentehills.com

April 13, 2026

Linda was amazing, so helpful and welcoming, great customer service! My whole experience was top notch! More

by micholr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Mintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Keefe
Apr 13, 2026 -

Puente Hills Volkswagen responded

Michol, Thank you so much for taking the time to provide such an excellent review of your experience! Enjoy your new Tiguan! If you need anything, please feel free to reach out. Chris Kelly Sales Manager Puente Hills Volkswagen ckelly@vwpuentehills.com

April 12, 2026

I honestly don’t even know where to begin because this experience completely changed the way I look at customer service. I had an issue with my vehicle that was really stressful and frustrating, but from More

by daubmiers
Recommend Dealer
Yes
Employees Worked With
Linda Mintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2026 -

Puente Hills Volkswagen responded

We’re thrilled that Linda’s integrity and compassion turned your Volkswagen Taos issue into such a positive experience. Thank you for sharing how her personal commitment restored your faith in customer service. We appreciate your trust and look forward to assisting you again.

April 06, 2026

Great place to purchase a car ask for Linda Mintz to get the best customer service goes above and beyond to get you best price. More

by Natalie0025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Mintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Puente Hills Volkswagen responded

It’s wonderful to hear that Linda provided such exceptional service and helped you find the best price. We’re thrilled you chose a new Volkswagen Atlas Cross Sport with us. Enjoy every moment behind the wheel!

Apr 07, 2026 -

Puente Hills Volkswagen responded

Natalie, Thank you for taking the time to leave Linda such a glowing review! We truly appreciate it! Chris Kelly Sales Manager VW Puente Hills

April 02, 2026

Linda was fantastic. We will now lease all our Volkswagens from Puente Hills Volkswagen. David and Anthony were also excellent. I was in and out very quickly—actually in More

by marksteele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Mintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David the finance guy
Apr 03, 2026 -

Puente Hills Volkswagen responded

It’s wonderful to hear that Linda and Anthony helped you secure your new Volkswagen Tiguan in under an hour while tailoring lease terms to fit your needs. We’re pleased the experience was both swift and accommodating. We appreciate your recommendation and look forward to assisting you with future Volkswagen leases.

Apr 03, 2026 -

Puente Hills Volkswagen responded

Mark, Thank you for taking the time to send such an amazing review for Linda! Chris Kelly Sales Manager VW Puente Hills ckelly@vwpuentehills.com

March 23, 2026

Miguel was awesome to work with and we appreciate the whole team at the dealership More

by siyamakmovaghar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Puente Hills Volkswagen responded

Thank you for sharing your feedback. We’re glad Miguel guided you through your new Volkswagen Tiguan purchase, and our team appreciates your kind words. Enjoy every mile in your Tiguan!

Mar 24, 2026 -

Puente Hills Volkswagen responded

Hello! Chris Kelly from Puente Hills Volkswagen here. I wanted to take a moment to thank you for taking the time to leave Miguel a review! We greatly appreciate it! If you ever need anything please feel free to reach out directly! Chris Kelly VW Sales Manager ckelly@vwpuentehills.com

March 23, 2026

Linda is fantastic! She listened and heard everything I was asking for with my new lease and trade in!!! More

by Virgieg6898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Mintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Puente Hills Volkswagen responded

How great to hear Linda listened carefully to your needs for your new Volkswagen Taos lease and trade-in. We hope you enjoy every mile and are here if any questions arise.

Mar 24, 2026 -

Puente Hills Volkswagen responded

Hello! Chris Kelly from Puente Hills Volkswagen here. I wanted to take a moment to thank you for taking the time send Linda a review! We greatly appreciate it! If you ever need anything please feel free to reach out directly! Chris Kelly VW Sales Manager ckelly@vwpuentehills.com

March 18, 2026

I had a great experience working with Miguel at Puente Hills Volkswagen. He was professional, helpful, and made the whole process easy. If you’re looking for a smooth experience, definitely ask for him! More

by ...
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pedroza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Puente Hills Volkswagen responded

Thank you for choosing us and recognizing Miguel’s professional and helpful approach. We’re delighted the process was easy for you. Congratulations on your new Volkswagen Atlas!

Mar 18, 2026 -

Puente Hills Volkswagen responded

Thank you for leaving us a review! I wish it had your name on it so we could follow up with you and thank you more appropriately. Take care! Chris Kelly Sales Manager Puente Hills Volkswagen

1
...